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Heating Oil Company reviews in Brooklyn

  • C
    Petro Home Services
    The one time I needed them to come right away to fix the boiler when it was broken, they did come. However, they are never available to do the tune up���they're always running months behind and aren't able to come at times that work for those of us who also work. I finally scheduled an appointment, and their service person came and stood outside my house and then left without ringing the bell or alerting those of us inside that he was there. Then they weren't available for another appointment for three more months. Ugh.
    - Carlynn H.
  • D
    Approved Oil of Brooklyn, Inc
    Had to leave this company because of their high price of oil and their constant mistakes on the bills (in their favor of course).  Plus, two days after they send out the bill they start dunning you to pay, like they are going out of business.  You speak to the owners and they act like they don't care if they have your business and the secretary answering the phone is just rude.  This company bought "Walley Fuel Oil Co." a few years back.  30 years with Walley, we never had a problem.  Only excellent service.  The minute Approved Oil bought Walley we started having problems and rude phone calls.  Enough already, didn't need this aggravation and pay the highest price for heating oil in Brooklyn.
    - Albert R.
  • F
    L & R Fuel
    The truck came and made the delivery. He never left a receipt and when I checked the oil gauge- it seemed short of the 100 gallons. I called the company immediately, and the woman assured me she would send out a receipt as they always include receipts, She also said my gauge was incorrect but would have a technician call me. I never received a phone call from them or a receipt.
    - MARVIN F.
  • B
    Approved Oil of Brooklyn, Inc

    I have had oil service passed from one company to another over the years since moving here in 1982. Approved Oil has been my company for at least 10 years. They've always been reasonably responsive, coming in the middle of the night if necessary to get my heat going. Tonight, however, I called their number and was informed by the operator that they were only an answering service and I should call them first thing in the morning. Their advertising says that you should never worry about heating, to call them if you have an emergency, that they take care of you 24/7/365. Just... not tonight! The answering service said they'd leave a message. I hope to be able to change this, but no matter what it should be possible to get more than "call in the morning" if a company says it's 24/7.

    - Katherine C S.
  • A
    They do air conditioning and heating and cooling plumbing. It was approximately $10,000 but then there were rebates. The nice thing about them is they are very customer-friendly. They have very good customer service staff and they seem to want to do a good job without charging a lot of money. They're not perfectionists--that's the drawback but it was a very good value and they cared about my satisfaction in a way that was authentic. I may use them again.
    - elizabeth m.
  • A
    OSI Comfort Specialists
    We called at 11:30 in the evening when we discovered our boiler was not functioning. An hour later Anup the technician was at our door and fixed our problem. My family has used OSI for over 35 years and we have never had anything but positive experiences with the staff that answers the phone and the technicians that come to our house. Anup has been coming to our service our boiler for several years now and we have nothing but excellent experiences with him and OSI
    - saskia l.
  • B
    Approved Oil of Brooklyn, Inc
    They are totally reliable. Their service seems to be very good. I had an old furnace and it keeps getting things wrong with it but they've usually managed to solve the problem. They did do one repair job that I was very disappointed with. It was fixing the pipes that lead to the outdoors, they didn't secure them well so they actually fell in so I was unhappy about that. They give you half a day and they are usually there within the half a day but not always. I think they're quite professional overall.
    - Katherine C S.
  • F
    Approved Oil of Brooklyn, Inc
    Avoid! Dishonest company. The company told me that when I was charged $4.29 a gallon in December
    that was a mistake on the part of the billing dept. I said he should
    then refund me the difference between that and the correct price. He
    said he would do it in the new year. After leaving several messages, I
    finally reached him, and he said he would refund me the amount by check
    (should have been less than $4 a gallon). We have spent thousands of
    dollars with this company. But he gave me his word. When I called him
    back three weeks later, he said his owner did not agree. if I came back
    to the company, I could have a $100 credit. He said, "Who says what
    price is right, anyway?" I said, "You told me what the right price was."
    Then he got rude. I never again want to trust that much money and the
    heating of my home to such dishonest people.
    - Erin K.
  • C
    Lewis Energy
    I have been using them for many years; they bought a smaller company that I had used for many years. I use them on a monthly basis. My payments are based on the current price of oil. They respond when you call them if you have a problem; so that is a positive. Their quality of service is adequate and they are pretty professional. I may change to gas.
    - Lola M.
  • A
    Petro Home Services
    I've been using them for the last 5 or 6 years. I really like them. They are more expensive than the average heating oil company but they provide more services around the clock. It is superb service. They are slightly more expensive. They do provide very fast service whether it is maintenance or delivery.
    - sandy p.
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Heating Oil Companies in Brooklyn

Companies below are listed in alphabetical order.

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