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Ambulance Service reviews in Brooklyn

  • C
    Hatzolah EMS ambulance services
    The member of the team who was taking information from me was extremely abusive, yelling and screaming at me constantly. I was put in a soft chair and wheeled out of my apt. With every step they took, I was kicked in the upper back exactly where my injuries were. In addition, a belt was placed so tightly around my abdomen that I received bruises on my liver and ribs from the kicking in transport.
    The screaming man continued to yell at me in the ambulance and falsified my medical documents. When he asked me if I ever had a stroke, I said no, then tried to explain to him again that I was being taken to to hospital for a stroke--but he yelled at me again,and quot;I'm not changing the answer, It's going to be and quot;No.'and quot; He was so abusive and yelling right in my face, I had to cover my ears from this assault.
    Then when I arrived in the ER, this representative of Hatzolah, leaned over my body from behind my head with his arms laying on my breasts, and attempted to perform a medical test on me. This man's interference prevented me from getting any care at all in the ER. I was there for five hours and I was never triaged, nor had my vitals taken, or nor saw a doctor. I was just pushed into a corner and forgotten. Two days later my symptoms were even more severe, and again my doctor insisted I go to the ER to be evaluated for a stroke. This time I dialed 911, but because of the misinformation given by this man from Hatzolah, I didn't receive any care when I went to the ER the second time.
    Needless to say this was a horrifying experience for me. I had always trusted Hatzolah in the past. But I will never take them again until I know this man has been removed from their employ and that their volunteers have some training on how to treat patients and take a decent history.
    - Bunita M.
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Ambulance Services in Brooklyn

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