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Door Installation reviews in Brookhaven

  • F
    A nice young man came to my door and asked if I would be interested in a free estimate. I said sure - after a 3 hour long intro to the windows I was interested.  The salesman started going over the price. I kept saying since I just put in solar that I could not afford that.  When he said the 17,779. I was sold so I signed the contract.  When the engineer came to measure the doors and windows he started telling me first that I couldn't get the doors with the blinds that I so desperately needed because my doors were not standard size and they would have to remove all my custom woodwork if I chose those- at my cost to replace by the way!!! I was thoroughly disappointed, I really wanted those doors.  Here's the kicker to now get the doors that I needed was going to cost me an additional 4, 500.00 or more, not less cause the doors would not have the blinds!!!!  I have to pay more and they are the ones that messed up and they are not the doors they sold to me.  I know people make mistakes, but this is why I am angry -they squashed the deal rather than take the loss for their mistake, they didn't even try to maintain the deal, they wanted the salesman to come back out to speak with me again, I told them if they couldn't do it for the same price that I signed contract for then I did not want them.  I would advise against EVER using them.  That was the worst dealing I have ever had with a company!  I don't write these, but as soon as the engineer left I got on the computer - I am livid that they had such disregard for their customers!!  They may have an A rating but if there was something less than an F would give it to them!  
    - Patricia G.
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Door Installers in Brookhaven

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