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Septic Tank Cleaning reviews in Bronxville

Real People ~ Real Reviews ~ Real Results

  • Eco Logic was on time - in fact, he was there early starting the exterior sweep. The work was professional, efficient and thorough. He made sure all my wuestions were answered. There was not an existing tank. He was familiar with the area and its history. My clients were very satisfied. We could not have asked for more.
    - Christina R.
  • The inspection was done at 8 a.m. on Saturday and the report was provided at 11:15pm on Tuesday (Monday being President's Day). The report of O'Hanlon Excavation was a mere 48 words long. It contained no photographs. It contained no sketch. It contained no plan.
    The report reads, in its entirety:
    "Septic Tank
    Septic tank made of brick. All components and water level correct. Very well built tank.
    Septic Fields
    Septic fields are in failure. Large area leaking by road. Performed dye test on fields, leakage appears in wet spot. Leakage appears to be due to sub pump. Exit pipe flooding last field."
    Honestly, the report left me with more questions than answers. I specifically wanted to know what it would cost to address any problems and I used this company to do the inspection specifically because they do installations and repairs and he said he could tell me what it would cost to replace or repair the system.
    I sent Kerry a list of questions about his report and received a response from his wife to leave a telephone number so he cal call me to discuss.

    I was looking more for a "report" than 48 words which could have been texted to me on my phone. And I can't really say that I understand why it took him so long to issue the report that he issued. He apparently told the homeowner that the field failure was due to the sump pump draining into the field and that Kerry offered to extend the pipe for $650 to fix the problem. This is not mentioned in the report.
    I am frankly bothered by the fact that my inspector is offering to do repair work for the homeowner but failing to actually make reference to that fact in his report...not just the fact that he offered to do the work, but failing to even tell me what it would cost to begin to remedy the situation).
    I really did expect more in the way of telling me what needs to be done to fix the problem and at what cost. Kerry seemed to believe that the only thing he was hired to do was tell me if the system was operational or in failure. He did say that he did not know whether changing the sump pump drainage would fix the problem and suggested we put contract language in, to cover the possibility that a new drainage field is needed. But that was all done on the phone after I complained about the 48 words.
    He also said that he did not need to use a camera for the inspection which bothered me a lot since the only reason I was hiring him, and he knew this, was because he said he would be able to snake a camera down to look at the drain field.
    All in all, I am sure he does great work. I just would not recommend him to do an inspection if you expect to get anything that resembles a "report" that can be used for any purpose.

    Update: I did speak with the Westchester Department of Health regarding the information generally, and they confirmed that a camera inspection would not necessarily be helpful in this situation. They advised that once the sump pump situation is fixed, I would have to wait several weeks to see if the problem cleared up and if it did not, further investigation would have to be done. He advised that to repair the system (meaning using the same fields, but replacing the tank and piping) could cost as much as $15,000 but that if it turned out that a new system had to be installed (meaning new fields because were required) it could cost upwards of $40,000 to do). That was the information I wanted from the outset -- turns out I could have had that information for free simply by calling the Department of Health.

    Kerry's report was obviously useful to the extent it advised the system was in failure. Unfortunately, it did little to tell me what my exposure was if I purchased the property and that was the primary purpose of having him go out there.
    - David S.
  • They did a great job. They are a great company that is reliable and dependable. They are always professional and I never had a problem. They were a real to do business with.
    - Christine E.
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Septic Tank Services in Bronxville

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