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Auto Shop reviews in Bronxville

  • A
    White Plains Honda
    I've used them for over 20 years. They're very professional. The service guy is the best, in the service department. They worked on it for a few hours. I picked it up at the end of the day. The guy in the service department is extremely helpful.
    - BRENDAN S.
  • A
    Extremely well!!!  The car drives and looks as good as new!!!  All of the employees were professional, courteous and a pleasure to deal with.  They provided transportation to and from my home to their location as needed.
    - MILT P.
  • F
    DCH Toyota Scion City
    This goes for all DCH in the area (Toyota, Scion, etc).  100% of the time (and I have used them for over 7+ years) they will flat out make s*** up.  Now, I'm not crazy for going there -- I get a simple oil change once a year from them and take their loaner car.  Usually I want Toyota to check the vehicle thoroughly once a year ---but I NEVER have them do the work because they are way over priced and flat out dishonest.
    In my most recent trip I had just replaced my cabin filter and my 'Hybrid' engine filter.  I did it my self -- $20-30 for BOTH filters at local auto parts store.  They always claim they are dirty and want $69 for cabin and $189 for engine filer.  Google the d*** work -- it takes 5 minutes and a 3rd grade education !  This happened 2-3 times before so I know they are trained to do this.
    Wheel alignments.  When you enter their bay they have a device that checks your wheels.  Guess what, you are almost always out of perfect alignment.  Then of course your tire tread and breaks are bad.  I once replaced my brakes and less than 3 months later they said they needed to be replaced.  
    Timing belt -- they look at the milage on the car.  If they didn't replace it for you they will recommend it at 80k miles and charge somewhere between $75-1,0000.  My local guy did it for <$250.
    They are extremely nice and friendly-- and why shouldn't they be, they are making a fortune of inexperienced and un-informed customers.
    I had a seatbelt just fixed by them ($75 + this made up $113 for any diagnostic check)...only because it was Toyota safety equip would I let them do it -- otherwise, my guy would have done it for $20 bucks.
    This is a large corporate chain so my advice is stay far far away from any DCH companies
    - James L.
  • A
    Total Car Care
    They were great!  They fully explained in detail everything they were going to do, providing me with costs upfront and discussed alternatives if I was interested.  Called the moment things were complete and were accommodating to my schedule.
    - max j.
  • D
    Westchester Toyota Service & Parts
    These were the last of unnecessary services regularly sold to me from this provider.  Over many years, I regularly serviced my Toyota Matrix with them.  It was the first time I owned a new car, and unfortunately, I focused on what they had to say rather than the maintenance schedule manual.  I am much slicker now.  They regularly sold me unnecessary tuneups, coolant flushes, wheel alignments, fuel injection services, and probably, power steering fluid changes, increasing the push over shorter intervals and of course emphasizing my years rather than mileage because I put considerably less miles than average on over periods.  Toyota?s Super Long Lasting Coolant is supposed to last more than 100,000 miles, so why so many flushes?  And most people know that tune-ups, especially repeated ones, are unnecessary until a huge amount of miles are on.  None of this helped anyway, the car had lots of problems, contrary to what one would expect from a Toyota.  I recommend going to another servicer or garage.
    - David H.
  • A
    I trust the mechanics here because they understand cars and care about their customers. I live about 10 minutes away and they came to get my car which was so helpful. I have used them for many years because they don't quit until they can resolve the problem, and I can always get them on the phone. But they really know cars and they have a lot of pride in their work. It's a true family business and have a loyal neighborhood following. I never feel they try to talk me into something I don't need, which many mechanics tend to do. Fortunately, I don't have a lot of car problems, but I have two cars and it's nice to know I have a mechanic I can trust.

    - susan W.
  • A
    Total Car Care
    Victor, Rino and the entire crew at Total Car Care are simply the best.  My husband and I have used them for over 10 years.  They always call before performing any work to let me know what the problem is (and sometimes advise NOT to have the work done, saving me time and money) and their work is impeccable -- we've never had a problem.  They are honest, their prices are reasonable, they are punctual, and they treat us like family.  They are the only shop we entrust our cars to!
    - Kelly M.
  • A
    Total Car Care
    The job was done in less than 1 1/2 hrs as they indicated in advance that it would take.  I was also given an estimate the day i made the appointment and when the job was finished the cost was exactly what I was told earlier.
    - Herman B.
  • A
    Total Car Care
    Found the provider after research on Angie's List.  Called for a quote and set appointment.  TOTAL CAR CARE's estimate was same as my final bill.  Service was professional and courteous.  They are my new go-to mechanic.
    - Carla S.
  • A
    Total Car Care
    I asked for an   appointment at 12:00p.m and was told no problem.  I was told it would take an hour to finish the job.  It took 45 minutes. They are very patient with me and I had a lot of questions.  The price was low.  Toyota wanted to charge me double the price.  I am deflinitely going back to them when I need some type of servicing.  This was the first time I have done any business with Total Car Care.
    - Herman B.
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Auto Shops in Bronxville

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