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Internet Provider reviews in Bronx

  • B
    OPTIMUM ONLINE
    The network quality is good. Never had any problems getting on the internet or service interruptions. Customer service is prompt, and tech support has generally been competent. The price for internet service is too high in my opinion, but all the providers charge too much for this. All in all a good quality provider.
    - Robert A.
  • C
    VERIZON
    The technical assistance proved to be dissatisfactory, this was due to the new equipment not having the capacity to accept and transfer stored data from the old system. I decided to keep the old equipment and returned the new.
    - BOB P.
  • A
    CABLEVISION
    The installation process went very good. They told me they had an opening for the afternoon sometime between 2 to 6 . Roberto called me and told me he was checking out the connection outside and shortly will be coming inside for the installation of the cable from outside to inside. Once he came in, he asked me where I was going to put the modem and where was the TV going to be placed so he can make the cable long enough. I asked him if he can possible make it longer, because I moved the furniture from one side to the other sometimes and I didn't wanted to run into a problem once I do. Roberto had no problem in giving more cable inside the house. Thank you!
    - NATALIE B.
  • D
    Optimum Cable
    The price is rather high for no-frills service and the channel bundels aren't customizable at all. They are reasonably responsive on the phone (though wait times can be pretty long) and the service people are generally nice and competent. The problem is that the people on the phone seem to have no communication with the service people - on multiple occasions the service people have been surprised at the problem they were called to fix, saying that their call sheet lists the problem as something else. Finally, their automated system for confirming service appointments seems to cancel appointments at random - make sure you call back and talk to a live person!!
    - David B.
  • A
    VERIZON
    Customer service, I have never had any problem with them. I just wished they would extend other services that they haven't expanded to certain areas that I have been interested in and I have been waiting on that. I have never had a problem with them and they are very courteous in customer service.
    - Marilyn G.
  • A
    Verizon
    I haven't had a problem with the service since it was installed. I know they have some sort of presence here in the Bronx, but I'm not sure what it is. I called a number, and they sent a guy out. I chose them because they were giving me a better package deal than Direct TV. I have multiple cable boxes in the house because my mother lives upstairs, and my son also lives in the house. Their service is also better all around. For instance, their internet is very fast, and I don't have too much of a waiting time, unlike some other providers. The bundle works out cheaper for me than if I were to get each service individually. Sometimes, I notice they cut into a show to go to commercials, and I don't know why that happens. I have to call them about that. Sometimes, when I call, I have to wait a day or two before they show up. They are always helpful when they show up, and they tell me more than what I ask for.
    - CATHERINE L.
  • A
    CABLEVISION
    The company is extremely professional and, most importantly, listens to its customers. The install was completed THE DAY AFTER all consents to access from other property owners were granted. A very complex install was done in about five hours of intensive work. This would have been considerably less if the builder of the house had consulted Cablevision; there were serious blunders in wire placement by the builder and the Cablevision crew and I worked out a solution with minimal wiring interference with the attractive facade of my house. The service is all up, running and excellent.
    - Leonard G.
  • C
    OPTIMUM ONLINE
    The story is not over, I have not yet decided if I will continue service with them.
    - Jane P.
  • A
    Opptimum Cable Vision - Bronx
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    - Willis M.
  • A
    Optimum
    Prompt response. No additional charge.
    - Noha E.
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Internet Service Providers in Bronx

Companies below are listed in alphabetical order.

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