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Eye Care reviews in Bronx

  • D
    Bainbridge Optical
    The optometry exam was fine. 2 of the 3 pairs of glasses are fine. The third is too short and does not fit comfortably on my ears. THE MAJOR PROBLEM WAS THEIR DISHONESTY ON THE BUSINESS END OF THINGS. I felt I was being swindled. The man behind the counter was a fast talker and I felt pressured into getting expensive glasses when I was there approx 2 weeks ago to have the eye exam and choose the glasses and frames. I have bought several pairs of glasses at their shop over the past 10 or so years and I had a credit on my account. I thought it was for several hundred dollars. When I asked about the credit during the visit 2 weeks ago, the man said there was none. I asked to have the manager (owner?) look over my account because I was sure there was a credit owed to me. When I came to pick up the glasses today, she said there was a credit of a little over $200, but then said the man did not charge me for one of the pairs of glasses when I picked them out 2 weeks ago and so this cancelled out the credit owed to me. When I chose the glasses 2 weeks ago, he said he was throwing in the reading glasses for free. I gave him my insurance information and told him that my insurance would cover the cost of the reading glasses. Today I'm told they charged me $240 for these glasses, and this canceled out the credit on my account. The frames for the glasses I was given for "free" were approximately $60 and this was to be submitted to my insurance. Today, the manager and the male clerk denied saying these would be the glasses covered by my insurance plan. While I was standing at the counter, I overheard another store clerk (a woman) speaking very rudely and disrespectfully to another customer. Overall, I felt they were dishonest and cheated me out of my credit and the glasses that were to be charged to my insurance.
    - Jean B.
  • A
    Lisa Vo, DO (Doctor of Optometry)
    Excellent. I've used expensive mid-town private-office optometrists and specialists in Manhattan for many years and she ranks high with the best of them, despite working out of this little shop near Parsons on the Lower East Side.  Dr. Vo was direct, friendly and efficient. She took the time needed to dilate and examine although it didn't change the flat charge.  She walked me through my medical history, not just relying on the written intake. She not only answered my questions but gave me a moment to think through what my questions might be.  She found an unexpected retina issue and recommended a deeper look - then worked with me to find a convenient retina specialist - and a second name too, as an alternative.  Lisa Vo provided a serious sober exam, not just a glasses-shop convenience.
    - Andrew C.
  • A
    Morris Heights Health Center 137TH Street
    They do an excellent job in medical, optometry and dietry.  My optometrist has excellent personality, very personable, excellent and very good.  I have been going to Morris Heights for 20 years.
    - Douglas D.
  • A
    New York Downtown Hospital
    I have had the same doctor over many years, we have a good relationship, he knows exactly how to deal with you and he is great but firm and I would not trade him for anything else. They are professional and excellent in their services. They are on top of making sure that you have got your prescription and when you have an appointment they are sure to call and remind you of it.
    - celeste s.
  • A
    Pediatric Ophthalmology Of NY

    THIS IS A PLACE I WOULD RECOMMEND TO ANYONE WITH CHILDREN WHO NEEDS TO VISIT THE OPTHLAMOLOGIST. THE DOCTOR IS WONDERFUL WITH CHILDREN AND MAKES THEM RELAXED. THE WAITING TIME IS NOT LONG.

    THE CLERICAL STAFF IS OK, BUT THE DOCTORS MAKE UP FOR IT.


    - Sonya R.
  • A
    The Diamond Vision Laser Center
    I went in initially for a consultation and left with an appointment.  The procedure was fast and the results were amazing.  The only reason I would not go back is that I don't need to!  There are two follow-up appointments after the procedure to check on sight and ensure that there aren't any infections.
    - Leslie S.
  • A
    Rosenblum, Dr. Harvey S
    The service was excellent. He has a team of other doctors who work with him and they are very competent. He goes to three locations. On certain days, he is in Queens, he is in Manhattan and also in Brooklyn; so that to me is very helpful. I could probably get an appointment in one of his offices and close to where I live or close to where I work. I find his price to be competitive. I have friends who have gone to other doctors and he is a surgeon also. I am satisfied with him. One may have 3'o clock appointment, but they won't get to see him until 3.30. I was not carrying my Medicare and somehow I memorized social, which belonged to my husband who died a few years ago. They were able to find the details for me. The billing girl was really helpful and patient.
    - Claudette S.
  • A
    PATERNOSTER, RALPH
    As usual, a consistent professional quality doctor. He has state of the art equipment. He sees me in a timely manner. And helps me see? He has an outstanding selection of frames. Even under medical coverage.
    - ADREINA A.
  • A
    PATERNOSTER, RALPH
    Although the appointment took long, I got in at 8:30AM and I was out at about 10:30AM, I was seen promptly at 8:30AM and the exam was very thorough. I also picked out my glasses, which added to the duration of the appointment. Dr. Paternoster was very nice and provided detailed explanations throughout my exam. I felt that he took his time with me despite the many patients he had to see.
    - Anamaria P.
  • A
    PATERNOSTER, RALPH
    I went to Dr. Paternoster's office and showed them my broken eyeglasses. They looked at them, and told me they could be glued back together and gave me a price. I agreed to it, and they told me it would take about a week, and that they'd call me when they were ready. A week later they called and I went over to pick them up. The repair is still holding up and I spent much less to have them fixed.
    - Peter R.
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Eye Doctors in Bronx

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