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Pest Control reviews in Brockport

  • A
    Bug Man Pest Elimination
    I had a rotted wood situation (underneath an aluminum wrapped porch post) which needed immediate attention, because it was a support beam for two upstairs bedrooms.  Obviously, I was anxious to have this situation remedied as soon as possible.  I called the company that had sided my house 12 years before, and they were completely booked. However, because of our past history, they pulled their guy off a job just long enough to take care of my situation.  He came Friday morning and pulled both posts, only to discover that there were carpenter ants that had infiltrated that area.  Obviously, that situation needed to be taken care of before he could replace the posts and seal that area back up.  I happened to have a flyer for Terminix and called them.  Although they couldn't come out that day, they assured me that someone would be there the following morning between 9 am and 12 pm.  I called their liason twice to tell her the urgency of my situation (that if my post guy couldn't do the work that Saturday morning, he would not be able to come back for a couple more weeks, at best).  I asked if there was any way I could get the 9am slot, and the girl told me she would make a note but couldn't guarantee it; either way, it would be no later than noon, however.  At 9:30 am the next morning, I got a call from the technician at Terminix stating that he wanted to come out on Monday instead.  I was livid.  Relying on their guarantee, I had forfeited the opportunity to try to solicit someone else during the past 24 hours.  I cancelled my contract with them and immediately turned to Angie's List, where I found glowing reviews for Bug Man.  I called and within 1 hour, they had their guy Mark swing over from Webster to attend to my problem.  He worked alongside my construction guy to deal with the issue in order to get my posts installed.  He sprayed the immediate area above the posts, in between the siding and the house and all around the exposed wood.  He dusted it with a toxic powder.  He sprayed all around my foundation and any areas where more ants might enter.  He applied a gel inside my house in those areas where I had seen ants (not carpenter) before, including all around my water pipes in the kitchen, bathroom, and basement; also around my fireplace foundation, where I had once seen house ants coming in.  He was courteous and knowledgeable and reinforced their phone representative's statement  that I had a full one-year guarantee against reinfestation.  Although Bug Man was approximately $100 more expensive than the Terminix quote (probably in part due to the short notice and on a Saturday), they were worth every cent.  They were professional and thorough and THEY WERE THERE!  Thank you for getting me out of a tight spot,  Bug Man.  You saved the day!
    - Michele S.
  • F
    Terminix - Rochester -Termite & Pest Control
    Two weeks ago, I had a situation where a wrapped porch post rotted through.  It was a support post.  In a panic, I called the people who did my siding 12 years before.  At first, they told me that they were fully booked for weeks, but because of our past history, they pulled their guy off a job to come out and remedy the situation on Friday morning.  He only had that day and part of the next morning available.  He came out and pulled both porch posts, only to discover a carpenter ant infestation at the top of the corner post.  Obviously, he did not want to seal that area up before that issue was taken care of.  I had a flyer handy that had recently come in the mail, so I called Terminix.  I explained the urgency of the situation--that if they couldn't come out within that time frame, I would be stuck for weeks before I could have the repairs to my posts done.  They assured me that, although they couldn't come out that day, someone would be there between 9am and noon the next day.  I called their liasons twice to see if there was any way someone could come sooner or at least at the earliest hour.  The girl told me that she would tag my request and couldn't guarantee the 9 am slot, but at the latest it would be noon.  The following morning, at 9:30 am, their technician calls me and says he wants to come out on Monday instead.  Needless to say, I was livid, knowing that time was of the essence in my situation--especially since I could have called someone else in the meantime rather than rely on their guarantee for Saturday morning.  I told him in no uncertain terms that I would never do business with them again and started hunting on Angie's List. I found Bug Man, and within less than an hour, they had a man here to take care of the matter, working alongside my construction guy.  They were more expensive than Terminix, but their response at the last minute was incredible (they have 24-hour emergency service).  They made all the difference in the world and got me out of a very nerve-wracking situation.  Thank you, Bug Man!  And good riddance to you, Terminix.
    - Michele S.
  • A
    EnviroTech - Rochester
    We have been using them for about four or five years. We are on the four times a year plan so they are about due to come. They were here for their Spring application, I think that was two months ago. They just come out and spray. I leave the house, even though their stuff does not leave an odor behind. I suffer from migraine so I leave as a precautionary measure. They seem to go around the house and do everything. They have been here often enough. They just follow routine. We have a couple of places that we ask them to do extra on, since we had a severe problem a couple of years ago, and they just do it. Usually my husband is here with them. I would give them an 'A' overall. When we had a problem in New York they were very responsive.
    - Geri & Scott R.
  • A
    EnviroTech - Rochester
    Justin was explaining the process of what he was doing to ensure me this would work.  So far everything has been good.  He was very professional, knowledgable, and punctual.  I would use their services again and would recommend their services to you.
    - Geri & Scott R.
  • A
    EMPIRE PEST ELIMINATION
    This is my third year using Empire because my house seems to be easily infested with bees. The first year I called around and chose them because the rates were slightly less than others. The first year I purchased the an annual spray which guaranteed they'd come back out if bees came back later in the summer. The bees did in fact return and Empire made good on their promise. The second year they came all the way out to Brockport to do an inspection for me before we put up siding. This they did at no charge and in doing so secured me as a customer. This year we again had a problem with a yellow jacket nest in the wall of our home. Access to the nest was difficult, but again, Empire has been diligent about coming out to re-spray (four times this year) and seal the area. It's sometimes a bit of a wait to get a call back once the answering service has left a message, but the two men I've dealt with (Joe and Steve) have always arrived on time once the appointment is made and are very professional. They explain what they're doing and always ask permission before doing something out of the ordinary, such as driving on the lawn or drilling into a wall. I don't think I've ever had to wait more than a couple of days for an appointment and sometimes they've even been able to come out the same day. I will continue to give them my business and hope others find them as helpful as I have.
    - Teresa R.
  • A
    Global Exterminating
    My husband was as happy as he could be. They came they did the work and cleaned up. He didn't have any issues.
    - louis a.
  • A
    Global Exterminating
    unknown
    - Rick S.
  • A
    RCD Exterminating, Inc
    unknown
    - Bill P.
  • A
    Exodus Exterminating inc
    unknown
    - Barbara B.
  • A
    RCD Exterminating, Inc
    unknown
    - Lori H.
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Pest Exterminators in Brockport

Companies below are listed in alphabetical order.

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