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General Contracting reviews in Briarwood

  • C
    William & Hugh Roofing
    Extremely poor experience. Please brace yourself, this was a very unpleasant experience. Hugh was trying to lock down the job on the phone before even coming here to see it. He asked me if he gives me a good price would I be ready to hire him on the spot? I told him no I won't be and that if that's what he wanted he should not bother to come. He reassured me that he would like to come anyway. He never asked me what I was looking to do. I was going to do two entire new flat roofs and all new gutters and soffits and fascia and wood where it needed to be replaced. My Roof was not in poor condition but it has been a long time So I wanted to be proactive and responsible And protect my fathers investment. Hugh wanted to put a layer on top of my existing flat roofs and oh boy was he pushing what he wanted. He kept telling me what a "great deal" he was giving me. I was not looking for a great deal- I was looking for Professionalism and a job well done and two New flat roofs not a layer on top of my existing. This experience gets worse. He tells me $7500. The other estimates I received were for brand new roofs with new wood and using much better materials than Hugh was talking about and it also included numerous more things included on the scope of work than what Hugh was offering. The prices quoted for all of that was not far off from Hugh's idea of shortcutting my roofs- I communicated this information to him as well. In the front of the house I have a very tiny area of shingles- Hugh sat there criticizing how cheap my shingles are and how they are the worst on the market. Fact- it's 20 years old and the other roofers said it was fine. I wanted it replaced while I got everything else done but nothing was wrong with their current condition. It gets worse. I am trying to get rid of him and tell him that I will discuss it with my father and get back to him at a later time. My father is technical homeowner but does not live here and in no uncertain terms wants to deal with any Contractors ever (I am Starting to see why) but hiring people to maintain the house is something I have agreed to do for him. Well Hugh loses his temper (in front of his teenage son also named hugh). He gets so nasty and says " I thought you were going to hire me Today but you can't even make decisions, you wasted my Time, I can't start the work Today, if I knew that I would have never come here." That's where I had to remind him of our prior conversation where I told him I was not going to hire him on the spot and that he is annoying me And that I can make the decision but wanted to Discuss with my dad which was none of his business anyway. We awkwardly argue for approximately 10 minutes where I had to assert myself and my energy into telling him how much I would never succumb to pressure sales tactics and that he has thoroughly annoyed me. He said "that's ok I annoy my wife all the time." Ahhh.. I was not a client- I was a woman and it was ok to disrespect me. He would not walk away and kept begging me for me to give him a chance and he kept apologizing (realizing he royally messed up) so I finally said "look send me the quote." He still didn't move- so I said I won't leave you a review just send me in email the quote and I told him "I will think about it but it is Highly unlikely that I would ever hire you because of Your behavior." Took so long to get him to leave. I get an email with scope of work and I decided I would give Hugh the Opportunity to do one thing we talked about. (A special Gutter situation for my backyard water issues) on a positive note, he came Up with a smart, creative idea and so I decided to give him The chance to do this small Thing since I felt bad for him (i was embarassed for him for how he behaved in front of His teenage son and he apologized profusely for how he treated me and it was his good idea so I was trying to be nice and give him the benefit of the doubt that although I think he is a jerk, he probably Would do a nice job with the gutter challenge in my backyard. I suggested we do just that and see how it goes from There. An opportunity for redemption that it turns out he truly did not deserve- I never heard back from him. He's total ******** artist, says he's Trying to save you money and then begs for the job and seems desperate and then i try to cut this jerk some slack and I never heard back. I'm so glad I didn't hear back from him. I am confident that I escaped potential stress and aggravation. Please be careful- do not just believe what Hugh says. Some People Have no moral Fiber and truly are out to take advantage of you while repeatedly telling you how much they do not do that. Hey Hugh, you tried to sucker me and bully me and I was not going to leave the review- I guess I too when put to the test can Say one thing and do another. I think you're a jerk and hope that people think more than twice before taking what you say to them at face value. Don't contact me And try to harass me or argue with me over my review. You, your son, me and my surrounding neighbors who heard you barading me all Witnessed your unprofessional harassing behavior.
    - Florence K.
  • A
    US Home Remodeling Corp
    This company has simply been as professional and courteous as could be. Work has been performed cleanly, well, and quickly, and where issues arose they were discussed promptly, options were made available, and additional costs were reasonable and well-explained. I would urge anyone bidding out a home remodeling to contact this company you will not be disappointed.
    - Sam F.
  • A
    Farley Painting & Carpentry
    They always do excellent work, are very professional, courteous, neat, and I can't recommend them highly enough.
    - Isadora U.
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General Contractors in Briarwood

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