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Auto Service reviews in Brentwood

  • A
    Tier 1 Collision Center

    AWESOME WORK! I found Tier 1 on Angies List and on the internet as we are new to this area. I just can't say enough Great things about the job they did and their professionalism, they setup everything with my insurance company to come down and they even arranged to have a rental car delivered to my house after the accident. They were so courteous and the job wasdone as promised. Our Acura looks Brand New! Highly recommend! Tier 1!
    - Samantha C.
  • D
    BMW of Bayshore
    I purchased a 2014 X11 from. Bay Shore BMW. They met the price I requested. The salesman Carlos Verrego was nice but he incorrectly ordered the vehicle and when I advised him of it he assured me it was correct until I showed him in the online tool of watching your vehicle being built. He then reordered it and advised me it would take an extra 3 weeks and would be delivered after the new year. I was supposed to get it in November 2013 I got it January 2014. They took my 2011 328xi leased vehicle which was in impeccable condition and not a dent or scratch and was accepted by Bay Shore BMW but after 4 weeks I received a bill from BMW for $850 for returning my leased vehicle with a cracked windshield. I called Carlos and he told me they take the cars in BMW checks them. Well of course I did not have a cracked windshield when I dropped it off and they accepted it. So after several weeks of fighting they took the charges off and closed that lease. I think since they left the car outside in the snow and ice for weeks they probably cracked it but my cars are garage kept. Two weeks later I took my new X1 in for the car wash ( purposely going there to avoid car wash scratches) and when I received it back and got home I noticed a hugh scratch on the rear bumper I called Carlos and headed back to the dealership. He walked me into service and told them. they said no way we did that you must have did it. The car had 25 miles on it and had not been anywhere. Then one service guy said we have video you know... I said good you can review it t see when you scratched it!!! After weeks of fighting and writing to the dealership owner they accepted responsibility and fixed it. They also tried to give me a Toyota Corolla as a loaner while it was being repaired and I had to fight to get a BMW loaner which was old and dirty. Once repaired when I went to pick up my car the manager of the service department did not even get up from his chair to take me to my car. he said from his seat.. and quot;Your car is over thereand quot; and went back to his work. I took my car left and vowed NEVER to return and I haven't. I take my car to Smithtiwn for service and most likely if I buy another BMW it will not be from Bay Shore.
    - Felicia T.
  • A
    Personalized Auto Polishing Corp.
    Everything turned out well. They were able to come to my house and scheduling went fine. They did seem a little busy but they arrived on time. I really liked the detail they spent on the car and I liked that they used quality name brands they used. They spent about 2 hours on the car and really took their time. They were meticulous with their work.
    - Angela P.
  • C
    C & M Auto Enterprises, Inc
    Vehicle was brought in for multiple repairs to electrical system, which did not solve problem.  Battery discharged
    from electrical again after this repair was completed.  I decided to not return tor any additional repairs.  It appeared that the mechanics were just replacing the battery and resetting the car codes, not finding the problem causing the electrical system to continue to fail.
    - Angela P.
  • B
    John's Auto Repair
    They did exactly what they said they were going to do.  The price was competitive.  They met my needs regarding availability.  It's an automotive shop and I didn’t expect to get bowled over; all they got was coffee, but I don’t usually drink coffee outside my house.
    - PHILLIP F.
  • A
    C & M Auto Enterprises, Inc
    They are very friendly, courteous, kind, and informative .  They go up and beyond the call of duty.  They explain things in detail to me.  They are fantastic. They are everything you want in a mechanic.  They checked my car out before I went on a trip and didn't even charge me for that.  During that check they rotated my tires, gave me an oil change, and refilled the fluids.  I would recommend them to a lot of people.
    - Angela P.
  • A
    McDowell Bros Automotive
    They are great. They have serviced my car for the last year and they are fantastic. I can trust them. They are honest and prompt. They will get your car fixed as quickly as they can. If I take it in for an oil change, that is all they want to do. When I would take my car to the dealership, they always wanted to do more. Their prices are less than the dealers. So far everything has been good.
    - Coleen R.
  • A
    This is a great company if you are on the go and need the windshield fixed yesterday. They are very professional, they come get your car wherever you are, and they get it back to you quickly. We had to wait until later that evening to really drive the car because of the settling time it takes, but the convenience of them dealing directly with my insurance company and having it done so quickly was excellent.
  • A
    Paragon acura
    I was happy with the dealer as they were professional and courteous, but I wasn't completely satisfied with the high rate of interest I had to pay in order to close this deal. I ended up paying close to 10.9 percent and even though they informed me about this, I think I could have gotten better. Overall though, they are a good reseller and auto dealer.
  • A
    Jiffy Lube
    - Mary V.
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Auto Services in Brentwood

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