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House Cleaning reviews in Bethpage

  • A
    Alina's Cleaning Service
    It went wonderful. Making an appointment was very easy. After I purchased my service through Angie's List the owner called me very quickly to set up my appointment. She even brought the two women who were cleaning our home and introduced herself. When they were done she than asked if I was satisfied. No pressure to sign contract. I would highly recommend this cleaning company. The girls were very professional and friendly. My house looks beautiful and I am beyond pleased.
    - Diane A.
  • A
    We Clean LI Inc
    I was very impressed with the housekeeping work performed. The two ladies worked hard and did a very nice cleaning job on a house that certainly needed it! I would definitely recommend this company and would nor hesitate to use them in the future!
    - Robert K.
  • A
    Beyond Maids Inc
    Roman and his team did an outstanding job cleaning the windows on my parent's house. They arrived on time and went strait to work. Th house absolutely sparkles now! I highly recommend Beyond Maids for anyone looking for a top-notch job!
    - Robert K.
  • D
    Bella's Cleaning Service
    I saw the ad on email.  Made appointment over the phone for Tuesday June 25, 2013, after 1 pm.  I wrote this date on my calender. When we hung up Bella said good-by see you Wednesday ????  I called her back immediately to confirm the day, she said she would be here on Tuesday June 25.  By 2:45 on Tuesday June 25 I  was getting concerned because the ad was for 6 hrs of cleaning.  So I called her to see what time she was coming.  She said our appointment was for Wednesday??  She said she was not far from my house and could come over now.  So much work just to make the appointment.  She had a helper so it would take 3 hrs.  I agreed.  After 1 hr or so of cleaning she said she had to leave (personal problem) but she would be back tomorrow (Wed) at 8 am.  She left the scatter rugs on the chair in my bedroom that didn't look like they were vacuumed.  When I mentioned this to Bella the next day and she said they were cleaned.  Tuesday they finished 1 bedroom and a half bathroom upstairs .  Her helper was using the swifter on the stairs but they left before she finished.  They came back at 8:30 Wed.   I worked full time for 37 years and cleaned my house. (4 kids) I used cleaning services for a few years and know how good they can be.  In this case I got what I paid for but didn't need the hassle.  I have 4 bedrooms all they had to clean was 1 bedroom, 1 and a bathrooms, kitchen and living room.  Never again.
    Bella called me last week July 15 or 16,  and asked me what day our appointment was for.  I had to remind her that  our appointment was in June.  She must be in demand somewhere.
    - Maureen M.
  • A
    We Clean LI Inc
    Overall the experience was wonderful she followed up with me a few weeks later and was in the neighborhood to see if I wanted another cleaning. My house is very tiny and manageable on my own but I would definitely consider her in the future If I want to treat myself
    - Theresa H.
  • F
    Imperial Cleaning Inc
    Do NOT use this company. One of their employees stole $500 in cash and gift cards from our babysitter?s bag and they refuse to make any retribution.  They have been unhelpful and the owners refuse to talk directly to our babysitter.

    - Joseph L.
  • A
    We Clean LI Inc
    I bought a great deal for Housecleaning by Ula through Angie's List based on her reviews, and i am VERY glad I did.  I have already booked my next cleaning!
    Ursula called me shortly after I bought the deal and made an appointment to visit my house.  She came by and walked through the rooms to be cleaned and gave me a list of items that I needed to have on hand (very useful!)  She was very pleasant and efficient.  
    The team was a little early (always appreciated).  They were very professional and THOROUGH.  Ursula effectively conveyed to them what I wanted done and my house has never been cleaner!  They did not leave a single speck of dust or dog hair (and there was a lot of that as I have two large dogs).
    I highly recommend this company.
    - kelly H.
  • A
    We Clean LI Inc
    I spoke with Ursuala the owner on Monday and set up a time for her to come give me an estimate on that Thursday.  She came and I explained what I wanted and we set up a time for her employees to come that Saturday.  We discussed them staying for a timeframe of  3-4 hours depending on how long it too for them to get through my house.   I  wanted the cleaners to be able to work as quickly as possible so I did tidy up prior to them arriving and had all cleaning products  ready to go for them.  They came in and got right to work.  They stayed for 3 hours.  They did above and beyond what I had asked for.  They wiped down doors and molding.  Anything they were able to move to clean around they did - no shortcuts.  They were completely thorough and my house was immaculate when they left.  Additionally, they were very nice but kept to themselves and did what they were there to do.  I would highly recommend them.
    - JENNIFER J.
  • B
    Imperial Cleaning Company
    Imperial is very responsive - I submitted a request for a quote through Angie's List and was contacted promptly by a manager.  I arranged for an estimate.  The manager who came for the estimate was running about a half hour late and I had to call the office (evidently someone in the office had forgotten to call us).  Otherwise, this company is very prompt.  We were told that it would take 3 - 4 hours at $90 an hour to clean our house.  I specifically requested that the interior of windows, sills, and blinds be cleaned, as I am 8+ months pregnant and cannot do it myself.  

    We were happy with much of the work, but we would have preferred that the crew had taken four hours versus three, because it seemed that they were rushed and this affected the quality of their work.  For example, in my bedroom and kitchen, there was still visible dirt/debris on the floor.  While the outside of the stove was mostly sparkling, the knobs were still dirty and crusted with food.  Though my husband saw a crew member cleaning the leather couches, there was visible dried baby food left all over the arms.  Also, I told both managers that II wanted the blinds and inside of the windows cleaned.  The kitchen window has never been cleaner - it looks brand new!  However, none of the other windows were touched, including the living room window, which has baby handprints all over it and the living room blinds, which have baby food on them.  Also, I would have been fine if they had not cleaned the inside of the bathroom cabinets, especially since someone knocked the shelf off in the bathroom upstairs, put it back in incorrectly, and left random toiletries out on my bathroom counter because they would no longer fit in the cabinet properly.  And while there was still visible soap scum/mold on the shower door & floor in the downstairs bathroom, someone threw out some of my shampoo/conditioner even though the bottles weren't empty.  Also, we are moving furniture around to prepare for our new arrival and it is apparent that the crew did not move any of the furniture to clean underneath (with the exception of a few couches that my husband asked them to move).   Finally,  one of the reasons I hired Imperial is their use of "green" cleaning solutions, which we were told they would bring.  They did, but my husband also saw them go under my kitchen sink and use some of our cleaning supplies.  I would have preferred that we be told what they needed rather than the crew just go looking for cleaning supplies.

    I think that taking an extra 1/2 hr - 1 hr would have made a significant difference in the quality.  The crew was professional and nice and did work hard.  I expressed my feelings to a manager, as he followed up, and his response was that he would pass on my concerns to the crew and he hopes that we use Imperial again.  I don't really feel motivated to do so.  We had been planning on scheduling a monthly cleaning if we had been happy but  I would rather go with a company that is more thorough.

    In response to Imperial's response - I was complimentary as possible with this review.  Here's an additional detail - my husband grew tired of following the crew to make sure that the cleaning was thorough.  Had he not instructed them to do so, they would not have moved any furniture.   Had I been home for the walkthrough (I was at work), I probably would have addressed the issues.  However, we were clear in our communication with Imperial before the job began as to what we wanted, so it should have been done.  I would have contacted Imperial within 24 hours, but I was 8 months pregnant and fell very ill less than 24 hours after the cleaning with pneumonia.  I did follow up with an email several days later and the response to my concerns was tepid at best - no offer to come back or incentive to work with your company again.  I stand by my review.
    - kelly H.
  • A
    Imperial Cleaning Company
    They are punctual and do very good work. I have continued to use them because I am satisfied with their work. They have the same crew coming in regularly, so they are familiar with my home and what is going on. I have some knickknacks that are expensive, so I tell them what should be done and what should not be done, and they understand that. Their service is very good, and their price is satisfactory. I would use them again in the future.
    - Rose F.
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Home Cleaning Services in Bethpage

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