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Fireplace Repair reviews in Beacon

  • A
    Absolute Precision Chimney Service Inc
    Mike responded right away to my request to check the chimney and recommend repairs. We agreed that the chimney could not be saved and would have to come down. He had a few ideas about replacing it and one of these was to not replace it but close the wall and install a pellet stove for  much better heating. We took this option. In a few days we got our estimate which was all inclusive and reasonable for the work involved. Everything on the contract was easy to read and we had only one question which he immediately answered and we set  up a start date.
    The crew who showed up was professional and worked hard to keep to schedule. I saw they did not cut corners but did a thorough job. They did not leave on any day they were there until they cleaned up everything even though I said it was OK to leave the remains till the next day. They took every scrap of material away and the yard looked better than I expected.
    The second half of the job which consisted of building a stone wall where the fireplace was and installing the new pellet stove came out amazing. It is way better than we imagined it would be. As they did outside, the work was done clean and Omar even mopped the floor and cleaned the windows.
    Special thanks to Chris, Brian and Omar  and two others whose names i did not get for a Great job.
    I will definitely use this company again when the need arises.
    - Andrew D.
  • F
    ASHLEIGH'S HEARTH & HOME INC
    When I got it home my husband and I had to cut the plastic away in order to unload it. We carried the smaller box into the house and put it in the master bedroom where it is going to be installed. The larger box was much heavier so we had to open it and carried all the pieces individually up to the bedroom. The items in that box were in perfect condition, but frankly the box looked completely undisturbedifferent and I find it hard to believe it had ever been opened. We didn't get around to installing it until about 2 months later. When my husband opened the smaller box containing the actual fireplace he discovered it was seriously damaged, and appears to have been crushed by something heavy being placed on it. (My husband is a structural engineer). When we contacted Ashleigh's they refused to do anything, insisting that they had inspected it, I had signed that it was in new condition and that it looked like it had fallen off a truck. I pointed out that I was never given the opportunity to inspect it myself and was forced to rely on their representation, that it did not look like it had fallen off a truck and that they loaded it onto my truck so that would be their responsibility if in fact that is what happened (which is NOT the case). They also pointed out we had picked it up 2 months ago. I argued that their reasons for not helping us would be the same if I'd called a week later so that was just nonsense. They absolutely either knew it was damaged when they loaded it or they never inspected and just lied about it because they are apparently supposed to inspect in order to have any recourse.
    - Nancy G.
  • A
    JP Chimney Services
    They are very professional and informative.
    - DANIEL H.
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Fireplace Contractors in Beacon

Companies below are listed in alphabetical order.

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