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Recent Computer Store Reviews in Beacon

  • A
    Hudson Valley Technician, LLC
    I had bought a super computer for my grandson and tried to assemble and connect it, but instead managed to totally mess it up. I even began to wonder if I was missing parts.  This machine was a state of the art supercomputer and Matt admitted that he had never worked on this type before but he  was so proficient in his field of expertise, technology, that he was able through sheer patience and tech knowledge to completely connect and assemble this complex machine.  He downloaded additional software that was needed, and in the course of helping us, he got on the phone with the software technician who was associated with our  computer and was able to correct the problem and get the needed assistance.  Matt patiently spoke with the foreign tech people who worked for the American computer company from whom we purchased the computer to straighten things out on our behalf. Through having the appropriate and additional licenses Matt was able to download additional software.  He was awesomely and completely prepared. He spent quite a bit of time with us and also brought loaner external speakers, which somehow curiously did not come with the supercomputer.  Matt did not charge me what he could have and should have.  Matt Bowen is an awesome and professional technology professional who is honest and doesn't try to cheat the customer because they are not tech savvy.  That's a breath of fresh air! Thank you Matt Bowen.
    - Gloria G.
  • A
    A+ Computer Repairs
    The technician (owner) came over and evaluated me needs. I was looking for a computer with Windows 7 and was much faster then the 6 year old one I currently had. At first he said he could upgrade mine but after doing some research he determined that a replacement computer was the least expensive way to go. So he picked up a refurbished HP computer and transferred all of my files from my old one to the new one while still allowing my old computer to be used as a back up in case of a crash.
    - David T.
  • A
    Puget Systems
    Quoting from my review of Puget Systems after I bought a computer from them. (quoted from oldmvsguy5/5 posted Jul-16-2011 "- this is a custom air-cooled build to provide me a quiet PC with enough power to run anything out there in full 1080P - great customer service -- always responded to email within one day -- twice called in and got 'live' person immediately - fair pricing for the services provided - high quality build; check the site - they do not pull punches about what hardware they prefer - honest review of proposed builds; willing to spend time to explain any suggested changes - well packed for the shipment to the East Coast - very clean software build - just Windows & and nothing else (as requested) 21 Novemeber 2011 - An update... I had a little problem with the video card a month or so past (fan was noisy), and after contacting tech support, removed/cleaned/reinstalled the card. It was better (quiet) for a while, then the noise returned. Contacted tech support again; Puget initiated their RMA process and sent me a new card, no questions asked. Service *after* the sale is the real hallmark of a class organization. Thanks for the great support!!"
    - David G.
  • A
    Computer Overhauls
    To get the keyboard replaced, I had to drop the computer off. It was ready to pick up when they said it would be, a day later.
  • F
    Alan's Affordable Computers
    Like I said, I fell for his scam. I bought a computer that he had bought off the internet from god knows where, it was defective in so many ways it is hard to list them all. After the third or fourth visit for repairs, Alan goes crazy, verbally threatening me and scaring me to death. He refused to "work for free" on the piece of junk I bought and that I thought I had a warranty on.  Avoid this man, his store, and his "foundation" like the plague. If you want to help the vets that Alan says he helps, just do it through legit organizations.
    - Trini G.
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Computer Stores in Beacon

Companies below are listed in alphabetical order.

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