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House Cleaning reviews in Bayville

  • F
    A1 Home Cleaning Service
    I would never know who I was talking with by text, or phone, either Kenny (dad) or Matt (son). At first they seemed very nice, and reasonable. I scheduled two homes for an ongoing cleaning every other week. The first cleaning in each home was for a deep cleaning. Matt came to my house with two women and we agreed to a deep cleaning, and I was told it would be $125 from Matt. I agreed. I was unimpressed with cleaning and asked Matt to call me before he went to the other house, as I had a few things to go over. I got a call days later from Kenny, the owner, not Matt his son who I was told is taking over the business. I explained to Kenny that I wanted to talk through my concerns before they went to the other house. In regard to the deep cleaning I paid for (all of these we agreed upon prior to service) none of the bedside tables were cleaned or wiped down, there were dirty rags left in a small wicked stand by the front door, there was dirt and dust under the desk, which I specifically asked them to do because the cat uses the litter box near there, the kitchen counter had dust and crumbs behind the coffee pot, espresso machine, dishrack, and anything else on the counter. They simply wiped around it, and didn't even do a general cleaning, let alone a deep cleaning. The bathroom for the most part I will say looked good, although I'm not sure the tub was cleaned (That shouldn't even be a question). They left a garbage bag right outside against the house (not even in the garbage can right in front of their truck), where the dog got it and shredded the garbage all over the front yard. They made the bed, but the sheets were on upside down (since when does the tages go by your face and the pillows?). And tehre were a few other things as well. When I received the call back it was Kenny, and I told him that there was some things that were done well, and other things missed, and I went through the list. Kenny got angry and kept asking me what I paid for my last cleaning service, and I kept saying it's not relevant to our agreement. He also asked what I paid for the deep cleaning, and I told him $125 and he said he gave me a bargain, and that they usually charge $200 or more. I never asked for a bargain. I asked for a deep cleaning, which I did not get. He then said we're not coming back ever. My response was, "you're right, you're not coming back solely based on your tone and behavior on this discussion". That was the end, he hung up. Mind you, I was not rude, disrespectful, or dishonest. I simply told him what concerns I had, before he went to my inlaws home. He couldn't handle that and said he's never had one complaint in over 30 years. That is also untrue, since I see many negative reviews here. Bad business mindset and terrible customer service. AVOID if you would like honest professionals.
    - Gina C.
  • C
    Bella's Cleaning Service
    Bella  is a very nice lady. Her price is good and she provides the services you ask for.  However, Bella was late the first time we used her by a 1/2 hour. We had a move out cleaning scheduled so I gave her a second chance. She was supposed to arrive at 4pm on July the 3rd and by 4:30 she still had not arrived. i called her and she said she would be running late and could she come at 6pm. She called again around 7pm and asked if she could come the following morning the 4th at 8am. My husband went to the house and waited for her for an hour until she finally arrived. As I stated, before she performed the services fairly, as requested. My husband asked for a discount based on her late arrival and she gave him 20 dollars off her price of 140 for a 1500 square foot home.
    - Korry G.
  • A
    Nassau-Suffolk Pro Cleaners
    Roger was wonderful. Everything went smoothly
    - Constantine I.
  • A
    Cleaning & Landscaping Services
    - joanne w.
  • A
    Cleaning & Landscaping Services
    Great job! Very thorough and efficient
    - Douglas B.
  • B
    Ralph's Maintenance Cleaning
    They were friendly and good. Most of them did not speak English, but they were alright.
    - Diane S.
  • A
    We Clean LI Inc
    see above  excellent job.
    - Virginia B.
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Home Cleaning Services in Bayville

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