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Plumber reviews in Batavia

  • D
    Henry H Cook
    Called business emergency hotline and left message. Was not contacted back. Waited 24 hours and recalled the hotline and left second message. Was then contacted and told that someone would respond the next day but with no time frame commitment. Took day off because I was told someone needed to be present. Waited all day but nobody came. Received phone call from the business in late afternoon. Was told they were backed up with service calls and would not be responding that day after all. Was now told they could not send anyone for two days.
    - John P.
  • A
    Henry H Cook
    Cody at Henry Cook plumbing is amazing. They came this morning and fixed our kitchen plumbing within an hour. They are kind and respectful. I can't wait to save up the money for my bathroom show restoration. Thank you Cody so much
    - Suzanne S.
  • D
    Henry H Cook
    The overall job was good however, they cut out valves and didn't replace some. Not a big deal. They removed some vinyl wall covers in the basement and never put them back. Just left them laying in the basement. In the attic, they left all the insulation that they move out of the way just strewn all over. They left their mess in the basement and attic. The worst part was that one of the workers left a pair of sunglasses on the basement window sill and they sat there for days. One day I went down and the basement window was pushed open and the sunglasses were gone.
    - Dwight J.
  • A
    Henry H Cook
    Chris Cook came out and was very clear on cost, time it would take and gave us an excellent price quote. They were prompt polite and very neat. The work was outstanding and I have recommended them several times over. I will definitely continue to call them for any future plumbing, heating or electrical services!!
    - Celestine R.
  • B
    Panepento Plumbing
    He did a good job. He is not cheap but not excessively expensive. He was excellent as far as his plumbing. He ran into a problem for his own fault and he didn’t charge me for that. He is reliable. If he says he’s going to be there at 9 o’clock, he is there exactly at 9 o’clock. Everything was perfect.
    - Edward M.
  • A
    ATM Plumbing & Sewer Inc

    Finished product was excellent. Nice workmanship.

    Communication could have been better. Job took perhaps a day or so longer than it should have, In the finished product we are pleased and would use again with caveat that the guys show up in more timely manor, but this is a minor quibble. We missed a full day because of a communication breakdown.

    The job DID cost a good deal more than anticipated, but this was due to the extreme deterioration of the old flange and sink drain that needed to be repaired, which we didn't see until the floor was opened up. Not contractors fault here. I kind of expected it to be more work than we originally thought.

    - Arthur N.
  • C
    Roto-Rooter Plumbing & Water Cleanup
    They did promise to provide same day service for the tub. And I intend on using my first Angie's List coupon.
    But they did not provide the service I need the most help with which was a leak underneath the kitchen sink. The explanation was because I lived in the city of Batavia, NY and not the town.
    - David S.
  • F
    Genesee Plumbing & Heating
    I called because I had a leak under my sink.  I was given a two hour estimate for everything I wanted done.  The plumber arrived promptly and proceeded to check out my leak.  Two hours went by and his office called asking if he was almost done.  He said he just got the nuts off of the faucet.  He spent TWO HOURS under my sink doing nothing but trying to loosen a couple of nuts. After the call he moved rather quickly and was done in less than an hour. He said my leak was due to a clog and he could go and get their plumbing snake for an additional $135. I declined because I was already worried about the bill.  He said it will just clog up again. The next morning I turned on the water for the sink and sure enough it backed up.  I had no choice but to call him back and pay the additional fee. Because I was paying for an hour I wanted him to snake out all of my drains.  He would not do it.  He said it wasn't necessary. I asked why they would not carry snakes on their trucks seeing as it was one of the "tools of the trade".  He said they had five trucks and it wouldn't be cost effective. I received a $432 bill from this company.  I made payments to them until I got sick of paying them every month and paid it off.  A week later a friend was hooking up a dishwasher for me and he put his hand through the main pipe under the sink.  I was rather surprised that this plumber spent two hours under my sink and didn't notice that this pipe was rotten out.  I would never call them again.
    - Sue M.
  • A
    Mr. Rooter Of Bergen County
    They were outrageously fabulous. They were punctual. The workers were polite. The manager or supervisor that came out was polite. They were willing to work with you. The quality of service was fabulous. They had to come back out and redo it at no extra cost.
    - Anna W.
  • A
    Weatherbee Services
    He installed new facets in the bathrooms, lights, a facet outside in the garage, and installed a dishwasher. He is great. He is very honest. He is very good. He is reputable. I would highly recommend him.
    - Rosalie K.
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Plumbers in Batavia

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