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6 Questions to Ask a Basement Waterproofing Contractor

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basement, flood, sump pump
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Inspect Your Basement

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Basement Waterproofing reviews in Ballston Lake

  • A
    Kinetic Basement Solutions Inc
    We have a Ranch house built in 1970. At that time, I installed two sump pumps to deal with water issues. Although the pumps and their replacements have worked over the years, there were several issues. First, the sump holes are far from being attractive. Second, the plumbing is a kludge and not up to code. And, there was no backup in case of power failure. I investigated several contractors and decided to go with Kinetic Basement Solutions. This is the best investment I have made in years. Greg and Jason are the co-owners. Greg gave an estimate to replace my two sumps and encapsulate my dirt floored crawlspace. The price was great so I signed a contract. Greg scheduled a start date. Although the start date was delayed, Greg kept me informed of updates. Once the job started he checked in frequently via phone to inform me of schedule changes and work progress. Jason also stopped by often to check progress. The staff worked hard every day and left the basement and garage clean. The crew consisted of a senior guy with two to three helpers. The finished products are outstanding. Each sump has room for two pumps. This is for future room for a backup pump. Each pump has a battery backup. The sumps drain into catch basins in my back yard. The encapsulated crawlspace is clean and bright. Greg is passionate about his product and company. The work was outstanding and the installation team was professional.
    - William L.
  • A
    Sipe N Sons Contracting Inc

    Fantastic! They are great people to work with, their professionalism is top of the line. This is the second time they have helped me out with concrete work. They are punctual. Reasonably priced. Their work is outstanding. Contact me anytime for specific questions.

    I will be contacting them for additional work this summer.


    - glenn c.
  • A
    CleanBright Surface Restoration
    Our finished basement flooded due to heavy rain in the late evening of 2-24-2015.  I discovered the flood in the early morning on  2-25-2016.  The entire finished basement (carpeted) was flooded with free standing water everywhere.  I immediately knew I couldn't tackle this job myself.  So I searched Angie's List and selected CleanBright Surface Restoration based on their feedback and I'm so glad I did.  I called Matt at 7:00 am and he returned my call within 20 minutes!  I was very happy when Matt told me he would be at my house by 9:00 am.  At 9:00 am on the nose, Matt and his fantastic crew arrived and immediately got to work. Not only did they remove the carpet and damaged furniture, but they also removed a very heavy TV.  These guys were awesome to work with!  They were very polite, and just nice people!  By 4:00 of working non-stop, other than taking a very short lunch break, only 30 minutes, the basement was drying.  They left 10 air dryers and two industrial dehumidifiers running.   Matt came to the house every morning for the next three days to test the walls to make sure they were properly drying and to move the dryers to different places in the basement.  He also applied a mold inhibitor to the floor.  On Sunday, all of the moisture readings were back to normal and Matt removed the equipment.  If you need a professional, polite and hardworking company to restore your house after a flood or any other event, I would highly recommend Matt and the CleanBright Surface Restoration crew!  Thank you Matt! 
    P.S. I was also given a 10% discount because I found him through Angie's List. 
    - Edward L.
  • A
    HD Concrete
    Jeremy and Arron worked very h****** both projects.  They arrived on time and they put all their attention on the job.  The existing garage floor was much thicker than anyone anticipated which required additional work and concrete. They only charged for the extra concrete, not for the additional labor.
    They broke up the concrete and had it hauled away and recommended and applied a sealer which enhanced the floor.
      
    Both the garage floor and the crawl space floor required hard work and skill to accomplish and they were certainly up to both tasks.  I was impressed by their work ethic, skills and their desire to produce an excellent finished product.  They were friendly and easy to talk to and get advice about the job.
    We are very pleased with the finished product and highly recommend them.
    - Charles S.
  • A
    Kinetic Basement Solutions Inc
    Kinetic did a great job with the system in 2011. I believe Joe has since moved on. They were quick (~three days). It was messy grueling mule work, they hauled concrete and gravel up a flight of stairs then outside in the middle of July. The drainage is outstanding, and the sump pumps have not had any issues. The battery back-up has not been needed yet, but through testing it I imagine it will work as advertised. The dehumidifier is far better quality than what you would buy at the depot, and has worked great keeping a 1000 sq ft basement below 40% humidity without running non-stop as my previous did. Hurrican Sandy came and went without a trace of water in the basement. Overall, the work was a bit pricey, but the quality of the system and peace of mind - in my opinion - has been worth every cent. The minor complaint I had was the lack of details during clean-up. Once the work was done they were out of their quickly, I still have a few muddy hand prints on my foundation wall :) One suggestion I would have for Kinetic is to provide a follow-up courtesy phone call a week or two after the work has been done. In my case there were a few loose ends (info and maintenance) that I didn't get adequately explained during the work itself. Overall, I was happy with their service and would use them again in a heartbeat.


    - Todd S.
  • A
    Adirondack Basement Systems
    The technician was prompt in arriving, inspected the pump and saw the reason for the problem right away. He adjusted that unit and then looked over and made adjustments to the three other pumps in our system to ensure no issues would arise with them. Tested the pumps, reviewed the outside discharge arrangements, answered all our questions readily. He was courteous and took pains to clean up after himself. Very professional service.
    - Philip A.
  • A
    Adirondack Basement Systems
    Great job. Three men worked steadily Monday-Friday. They arrived on time, were knowledgeable and courteous, answered all our questions. Clean up was complete. The sales rep who estimated the job for us was most pleasant, took his time, offered suggestions, did not do a hard sell on items we declined to install such as windows and dehumidifier. The owner visited the job before work began to personally inspect the walls, ruling out any issues that were suspect in the salesman's photographs and might have made the work more complex and costly.
    - Philip A.
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Waterproofing Contractors in Ballston Lake

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