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Auto Shop reviews in Ballston Lake

  • A
    They did a nice professional move for my vehicle to my new Home town @ a reasonable price, it took a few days to arrive but saved me having to drive 1000 miles alone in winter weather. The transport Driver was Very polite treated my vehicle well.
    - Paul H.
  • A
    Very well. They interfaced with insurance (AMICA) seamlessly and helped arrange a rental from Enterprise. They kept to the schedule, let us know that the car was ready a bit early, and did terrific work. We had them work on other vehicles in the past so knew their reputation.
    - Philip A.
  • D
    We were expecting a 3rd child so the first thing we did when my water broke was go to the dealership to purchase a car big enough for all the kids. They promised us the car would have a roof rack. We had to leave to go to the hospital, but when we came back after the hospital stay, they hadn't ordered the roof rack. Months went by and then they said it wasn't in the contract. Then we moved 3.5 hours away and it became a moot point.
    - Shaunesy M.
  • A
    Customer service was above and beyond what I would expect from a mechanic/collision shop; I wish all car related businesses had such upbeat and helpful service.  They have no issues with you calling to ask questions and they were very methodical in contacting you about my car's progress.  I was able to pick up a rental at the same place with giving only about a half hours notice, and even the rental place didn't hassle me about unnecessary upgrades.  The repairs were done a week and a half before the promised date, but I imagine they over-estimate on those dates anyhow.
    Insurance covered most of the cost so I can't speak for how good the pricing was (didn't shop around), although it was given to me in a well spelled out invoice.  Interactions between H&V and my insurance was seamless; they basically removed me as the middle man which is great because it's the last thing I wanted to deal with after hitting that deer!
    - Nicholas S.
  • A
    Called Monday and spoke with Jim. Set up time to bring car in while I waited. Jim came to waiting room with written estimate in about 20 minutes. I liked the estimate and set a time on Wednesday to leave the car. They repaired the a/c unit. I came back to pick up the vehicle, the estimate Jim gave me was the exact estimate he gave me 2 days earlier, not one penny extra.

    The in town Lexus dealer gave me an estimate for the same exact repair, $3200!!!!!!!!!!!!!!!!

    We just located to this part of Florida. A-Z will be our new home for auto repairs.

    Great, honest, punctual business people.
    - Debra A.
  • A
    Was able to get the date I wanted for the service so left the car the night before.  I was told they could complete the work all in one day and they did.  Got a call from Linda about 1 :00 PM telling me the car would be ready by 3:30 PM.  When I got there at 4:00 PM it was done and the financial end of things was handled expeditiously.  Everyone was pleasant and courteous.  These folks treat their customers like family and it shows.
    - Philip A.
  • A
    I can't even begin to describe how awesome they were. They did an awesome job with multiple things that my truck needed, and at a price that I thought was pretty stellar. I actually brought it in to have them replace the transmission -all ready to pay up for the whole thing. I called to check on things and they said it didn't need to be changed, they fixed the issue, and sent the transmission back. Where else can you find that kind of honesty!? I imagine anyone else would have just done that work (which is a lot more money) and I wouldn't have been the wiser. Plus, they are just a great group of guys. A++!
    - IAN R.
  • A
    Don is old school. He knows his stuff and runs his own shop. You will get quality work, but it will not be at a discount since you are paying for his experience instead of some 19 year old. He did a good job with my brakes.
    - Bryan S.
  • A
    Made the appointment about a week in advance for the date I wanted. I left the car with them at 10 and by 11:30 they called to let me know it was ready for pickup. They have done several services for me including changing the timing belt, valve cover gaskets, and other general maintanance for a nearly 20 year old Subaru. They always tell me the cost ahead of time and I've been very happy with their work. I highly recommend them.
    - Carolyn M.
  • A
    Gil's is great.  This was our first experience using their service.  I dropped my car off in the morning with a list of items I thought needed to be fixed and returned at the end of the day to be told that everything checked out and what I though was wrong was fine.  I was planning on a bill that would exceed $ 500 for what I though needed to be done, but instead my bill was $ 30 for an oil change!  It is great to find an honest mechanic!  Gil's - you have my business for life!
    - Thomas K.
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Auto Shops in Ballston Lake

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