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Appliance Repair reviews in Ballston Lake

Real People ~ Real Reviews ~ Real Results

  • Paul came less than two hours after I called for help. He raised the drain tube higher and tested to be sure all was working correctly...took half an hour. He is a friendly guy, and his bill was more than fair. I will call him again when the next appliance has a problem!
    - Judith J.
  • Very well. First call on 1/4/17 resulted in consult visit on 1/9/17 . Technician said parts would be ordered and we would get a call when in for second visit. That took place on 1/16/17. Repair was quick and complete. Communication was excellent with technician calling a half hour ahead of his arrival within the allotted time frame.
    - Philip A.
  • Everything from working with the salesperson to the installation crew went well. Salesperson listened to all my questions and didn't pressure me. Dave and John took the extra time to make sure the dishwasher was installed flush. Best price I could find anywhere and that was before all the rebates which saved me another $199.
    - Michael B.
  • Called Paul - left a message. He got back to me quickly asking what was the problem. I told him that the refrigerator had power, but wasn't keeping the food cold. After asking a few more questions, Paul said to replace the defrost timer guiding me through the repair. I replaced the defrost timer and the refrigerator was working OK. I appreciate that Paul took the time to help me through the repair plus he didn't have to come out to do the repair.
    - Michael S.
  • First two not worth repairing. The Whirlpool Duet HT needed new door latch (existing latch had broken door closed sensor switch).  
    Responded very quickly (same day an hour after I called).  Visited next day to triage repair.  Back same day with part and successful fix.  
    If I had done it myself. it would have taken much longer and probably cost as much or more (once I finally got it right).
    Thanks Rusty!  (and Paul).
    - Joseph R.
  • We have tried many times to have our Wolf range repaired - using the company we purchased it from (Feiden - don't use them they are terrible for service) and also a company that the Wolf corporate offices referred us to.  Neither were able to fix the problem.  As a last resort we tried calling Adirondack Appliance and they came right out.  (We wish that Wolf corporate would have referred us to them when we first called!)
    They are easy to work with, show up when they say they are coming and they fix the appliance perfectly!
    Thank you very much for good service!
    - Thomas K.
  • It went extremely well, we thought it was going to be something very serious and he looked at the refrigerator and said it was not a serious problem at all. He went to his car, got the part and was willing to talk to us about what appliances he felt were the best to purchase if the need arose in the future. Having someone honest, professional, friendly and trustworthy are the cornerstones of an excellent business with clients that will recommend him to others.
    - Kathleen M.
  • The repair went well.  In a matter of minutes, Paul made the repair, and also identified another problem (incorrect wiring) which he repaired in seconds.  He was careful to not damage our hardwood floors, and explained everything so we understood what he was doing.  His rates were reasonable, as were his prices for the necessary parts.  He was right on time, and always returned our calls quickly.  I would highly recommend him.
    - Bridgette K.
  • It should have been quick but the clog (ice and styrofoam!) was really bad and took longer than it should have. Paul worked diligently for 1 1/2 hours to remove the clog. He showed us how to check yearly to make sure this doesn't happen again too. We never would have figured it our on our own and it was a huge clog. Paul also didn't charge us extra even though it took him much longer than expected. He was so great, I can't say enough!
    - Aimee B.
  • We called on Monday to describe the problem. He ordered the required part and called Wednesday morning to schedule the repair. He was punctual, made the repair, and fixed additional problems he discovered with the original installation. His charges were less than anticipated. We will use him for any large appliance repairs in the future. He is very professional.
    - John B.
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Appliance Services in Ballston Lake

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