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There are 4 highly-rated local garage door companies.

Recent Garage Doors Reviews in Avoca

  • A
    Fred C Johnson Co
    I called late on a Friday afternoon, and they had an appointment set for me for the following Monday (they are closed on Saturday and Sundays). They gave me a window of four hours, and I received a call from the office about two hours into the window letting me know the repairmen were on their way. The repairmen were prompt, very polite, and helpful. They quickly took care of the door and also called in to get some quotes I had requested for a potential new door. I was very pleased with their service. I felt the service call and repair work fees were very reasonable, as were the quotes for the new doors.
  • F
    Winchip Overhead Door Co
    Extremely dishonest, poor business acumen, and I would definitely recommend you take your business elsewhere. The owner was rude when I called to question my bill he left it as “too bad it’s all your problem now”. If that were the case I wouldn’t be writing this review. However, their dishonest practices and inability to respond with decency leave me no choice. A cable snapped in my garage door. I called to see when they could come fix it. The call was answered by voicemail and I was given a cell number to call. When I did, Justin answered the call. I asked when they could come take a look at my door. He stated it depends where you are and what the problem is. I explained the issue that a cable broke. He stated he was going on a hike and would call me after to let me know if he could come over or possibly tomorrow. I said no problem, call me when you are free. After the hike, around 5 PM he called and said he was available and would be over in 20 minutes. This is where things are a little shady. I’ve waited this long while he went on a hike so clearly this is not an emergency that needs to be fixed asap. It’s almost 5 PM at this point and it should have been explained that if he comes now it will be billed as an emergency, if I wait a day it will be significantly cheaper. In any event that did not happen, he came, was there for no more than 20 minutes, forgot the paperwork and said he would send me a bill in the mail. The bill arrived 2 days later for a very unreasonable amount of 275 and some change. I was charged for 2 cables totaling 35.00 and the rest was labeled as Fixing the door at an “Emergency Rate”. It when on to say how he greased the door, made adjustments, and listened for irregular noises. Odd how you grease a door with no grease. The other fluff charges that occurred were nonsense as well. If I get my muffler fixed, they don’t tell me they started the car and listened for noise and checked for leaks, I just assume that is part of the job. In any event, I paid the bill as I respect the process and understand the business has expenses too. The owner, was inflexible, rude, and unwilling to see this from any perspective other than his own. As he was about to hang up on me I claimed I would be issuing a review for this debacle. He said, why would you do that? Why wouldn’t I is the question, other people need to know about businesses like these that take advantage of people and are dishonest with their policies and lack communication. I’ll close by saying $275 – $35 for parts give me $240 for 20 minutes work. If I’m reasonable, which I’m trying to be here, I’ll give them the 20 minute each way of travel time for a total of 1 hour of billable work. Can you please explain how a garage door technician makes $240.00 per hour? Even skilled trades (plumbing and electrical work) don’t charge that amount in this area, it is absolutely insane. Lastly, I checked after the fact on the Better Business Bureau to see what I could find on this company (Winchip Overhead Door Sweet Rd Queensbury). Low and behold they are not BBB accredited. Plenty others in this area are and that’s who I’ll be using next time (you should look elsewhere too).
    - Jeremy S.
  • A
    Sawran Overhead Door Service
    Great, they were on time. Got the job done in a timely manner. Would recommend them to anyone again.
    - Rick S.
  • A
    Did not have the correct spring on first call, but rigged the door to work well without it. Returned in a day with the correct spring and put it in even though we were not home.
    - David S.
  • A
    This company has clearly worked with these types of old wood doors and hardware before. They came, had all materials on their truck made sure the springs and pulleys were all working and properly tensioned, rollers secure and seated properly and finally changed out some worn parts inside the opener to get it all functioning again. My neighbor was so impressed with their work that he hired them on the spot to replace his garage opener. Turns out they had a new opener/motor in the truck ready to install.
    - Jay F.
  • A
    Adirondack Overhead Door Co
    They responded with 4 hours and replaced the spring so we were able to open the door. The price seemed fair. However, after I paid they added $5 for lubricating the doors. This seemed like a nuisance fee (after the fact) when I had just paid them $200. I think they should include the three minutes it takes to lube the door in the price
    - Rich Z.
  • A
    Brian Hommel Home Improvement
    The Hammel team was on time, clean, polite, and excellent work done. This is not the 1st time I have had them. Garage door opener, 3 other windows. I will always call them.
    - Maureen T.
  • A
    Joe's Overhead Doors
    I called the provider and left a message in his answering machine requesting a maintenance service for a garage door located in Potsdam.  He did return my call early next day and say that he could go and evaluate the condition of my garage on the same morning.  So, he did.  Once he evaluated what was wrong with the overhead door, he fixed it.  He also provided useful information on how to carry out basic maintenance. We trusted this young gentleman.  He is very professional and offers a great service at an affordable price. You get value for your money.  I will definitely recommend this provider.
    - Cecilia M.
  • A
    Art's Overhead Doors
    They removed the existing opener and installed the new opener and replaced missing cables. They called to schedule the job, arrived on schedule and called upon completion. Everything went as promised. The area was left neat and clean. The only detail is they did not install lights in the opener which we can easily do ourselves but it would have been a nice touch.
    - Dan S.
  • A
    Joe's Overhead Doors
    After contacting a different overhead door company and having no results I stumbled across Joe's Overhead Door. The young man had recently purchased the business. We made an appointment. He showed up on time with a can do attitude; listed what he could do and gave me a price. Within three weeks he returned and did everything quickly and efficiently. The only hitch in the job was the remote opener had to be backordered. However, when this delay ocurred he notified me right away and gave me a day when he would be there... which was the day he came. Based on my experience with him I'd say to you - use Joe's Overhead Doors.
    - Joel G.
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Garage Door Companies in Avoca

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