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There are 11 highly-rated local phone companies.

Phone Company reviews in Astoria

  • B
    We just pay the bill.  The price is same with everyone.  The experience has been adequate.  We don't have any problems with them.  We haven't had any need with the service, so we haven't been in contact with them.
    - paul w.
  • C
    I believe they have the best service of all the carriers. They are very expensive on that hard wired phone. The service is very expensive. The quality is good. I basically walk in their store because it is close to me.
    - Artie W.
  • A
    Direct tv Service
    I am happy with them. I don't have any complaints. The service is good. There is one thing I don't like about them. I have called them and it is not a secret. This may be true with the other providers also. If we look at the web site, they have got four different packages out to advertise and I live alone and I don't watch excessive amount of TV and mostly what I watch is news stuff. I don't really sit down for like 2 to 3 hours and watch a movie, so I had called them sometime ago and the cost is going up every year and I said look I don't want to pay this much for something I don't use very much and I had a package and it has 100s of channels and when I look on the web site, it was nothing cheaper. Then, I called the customer service and low on behold, they do have a cheaper package, but they don't advice us. In anyway, she is somewhat obliged to be honest and she told me about this other package and I now have and it is called the select package. Apparently, that is the cheapest thing that they offer. The only other thing that we can do is we could always just for local station, which is New York City where we get a lot of local stations, but I want to get CNN and a few other channels, so I didn't want to go just for the local package. My only criticism would be I asked her specifically that you guys are thinking about or planning to allow customers to pick their own stations and charge him by stations and she said no we are not doing that. At this point, we are stuck with the packages. My feeling is that even the package I have now which is the cheapest is a lot more than I need. I get my bills towards the beginning of the month and specifically I get my Verizon bill in the first week of the month. My last bill was $131.07, which is not bad and that includes phone, high speed internet line, and direct TV.
    - Mary Jean B.
  • B
    My husband does not like them, but I don't have any problems with them. Occasionally when things go wrong there are these boxes that they gave us. They are never really new; when you turn them in they are refurbished and he has got a stigma about that. He always said to me that he could not wait until FiOS came to this neighborhood but I don't think I would let him change at this point. It changes because he adds things and takes them off, depending on what shows he wants to watch, I think he took off some of the premium stuff, because now we have that Roku thing. We don't have long distance and voice mail on our home phone. When something goes wrong, I understand that it does happen, but it has never been an issue for me.
    - Joanne M.
  • F
    This has to do with disconnecting the high speed internet service. This company harasses the customer and make it very difficult to cancel features that are no longer needed. I had to deal with them on behalf of my elderly parents. I had to make two separate calls to cancel the service, there was one transfer after another and each kept repeating questions such as why do you want to do this, do you realize that you would be saving money to keep the service, etc. My elderly father called and was under the impression he had canceled the service but upon review we realized that they had talked around the issue and nothing was taken care of.
    - Kurt K.
  • A
    Time Warner
    - DIANE C.
  • C
    - Annamaria M.
  • C
    Time Warner Cable Astoria
    It's a good product. I think they're very expensive, but the service pretty much works.
    - Helen R.
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Phone Companies in Astoria

Companies below are listed in alphabetical order.

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