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Auto Body Repair reviews in Ardsley

  • A
    Mitchell's does a LOT of work for my family's vehicles - I'm sorry to say that we are regular customers with the six cars we collectively own - but if you have to have auto body work done, I cannot recommend a more reliable and trustworthy provider than Mitchell's.
    In this particular instance, a section of my car's bumper unexpectedly came off in my hands while opening the trunk.  I brought it by for the repair, hoping it would not require new body parts to be ordered.  The car was ready in a few hours, and they resolved the issue - replacing a couple of broken connectors and repairing a third - quickly and at no charge.  They even took the time to review with me how I was opening the trunk to reduce the stress on the body part that came off, so it won't happen again.
    The point is not that they don't charge for their services - we've paid plenty of times for lots of repairs, major and minor - the point is they could have charged me anything and I would have believed them, but they didn't.  They are honest, friendly, and value the customer relationship over making a quick buck.  That is rare in today's profit-driven world, and it's incredible to find a local business right in downtown White Plains that takes such a trustworthy approach.  If they quote you a repair cost, you can trust that it's a fair price for a job excellently executed.  I can't recommend them enough - if there were a grade higher than "A" I would give it.
    - Sandi L.
  • A
    I was able to get an appointment within a week. He met with my insurance claim adjuster and found damage that the adjuster had missed. BMW sent Gregg a brand new hood that arrived at his shop slightly damaged. He insisted that they take the hood back and bring him a new hood, although they had suggested that he could repair it easily. The car was repaired beautifully. He even straightened out the license plate, which had been crumpled so that it looks new! I would definitely recommend him to everyone (someone had recommended him to me!). Gregg takes great pride in his work, and it shows. The only minor thing that I would mention is that I had to call him a few times to fax over a bill to me.
    - CAROLYN R.
  • A
    Frank's Auto Repair & Auto Body Inc
    Professional, timely, great work
    - Perren W.
  • A
    - Charles B.
  • A
    Very well. Their first words were to ask if everyone was okay. They coordinated with my insurance, completed the work as planned, and explained everything in detail.
    - Jim M.
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Auto Body Shops in Ardsley

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