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Moving reviews in Angola

  • D
    Expert Moving LLC
    Our move was pretty small...washer and dryer, kids bedroom set, 1 queen bed and armoire, some outside kids toys. First off, they never sent a quote. So I figured they didn't want the business so I forgot about them and moved on. The day before I wanted them to move us, the lady called to confirm the move and time. I was caught off guard because I never officially booked with them because we never agreed to an estimate that never came. She said they would send 3 guys at $145/ hour because the move was small. The estimated time of moving was 1.5 hours. So I agreed. The next day, moving day, 5 guys showed up because they were coming from another move. Having 5 men on site was to cost $195 an hour! Then I was told that travel time was figured at over 70 mins and that the minimum we could spend was $425. We had to spend at least $425 for a small move!! On top of that, they wouldn't move our daughters crib because it wasn't completely taken apart, so we had to find our own way to urgently move that so that our daughter had somewhere to sleep that night. They also ripped all the drawers out of the armoire, that aren't meant to come out and now 3 out of the 5 drawer frames are all bent up and the drawers don't close all the way and they are hard to slide open and shut. We were charged almost $600 for this MESS of a move. The owner called and left me a voicemail and apologized for the miscommunication and wanted to make things right with us. I called him back the next day and never heard from him again. Super disappointed because I expected a great move because of all the good reviews. It just did not go this way for us. I understand things happen, but if you say you are going to make things right, don't ditch out on that promise.
    - andrea c.
  • F
    American Eagle Movers
    We scheduled a date to move and that I had 3 different locations to pick up from. When the truck arrived, no one knew that there were 3 locations and didn?t schedule enough time to do the work. I had called to confirm the date too and they said they had canceled it and rescheduled it for a week later, but my help that I had lined up for the day I was supposed to move was gone at that point. They showed up 3 hours late! Showed up at 4p to start which just didn?t make sense with all the work that needed to get done. By the time they got to the 2nd location, it was dark and they were trying to use a flashlight to do the moving because there were no other light around. Mark told me it would all be delivered in a week. They didn?t begin to move it until 3 weeks later and at that point, I was out of town, so I had no idea what might be missing. When they delivered, I was to pay for it right then. Before I left to go out of town, I called Mark, from the bank, to find out the exact amount of what was owed. When I was actually gone, I got a call from my daughter who was panicked when the amount owed was different than what was originally told. And then being the case, they were going to take the stuff back and not deliver it. I did not get any sort of an inventory list of what was picked up or dropped off, but I still have yet to know if I have everything. There are certain items that are missing and they aren?t doing anything about it.
    - Carrie A.
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Moving Companies in Angola

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