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Plumber reviews in Amherst

  • F
    Ed Young's True Value Hardware
    I have been using them for years and I used to go through Richard. They always stood behind their work. Richard has retired and the new guy is Bob. He has given an attitude with me asking them to come back out to fix the toilet they had installed. It was crooked and I wanted him to redo it. Bob kept talking over me and would not let me get a word in. I moved on to talk to the owner who had Bob come out to correct the problem. Because of Bob's overall behavior being very unprofessional, I will not use them again.
    - Barbara H.
  • A
    Hibbard Home Improvement
    We had a master bath remodel completed by Hibbard Home Improvement. Dale provided several ideas during the estimate that greatly helped with the project. The turnaround time on the estimate was quick and they arrived to begin the project when they said they would. Jeff, one of Dale's employees, did the majority of the work and he was fantastic. He worked directly with my wife on every stage of the project. My wife had several changes and they were more than accommodating. The project was finished on time and the results were fantastic. We will use Dale, Jeff and Hibbard Home Improvement on all future home renovations.
    - Adam B.
  • A
    Superior Plumbing & Rooter Service
    Great! Dean set up the appointment for the estimate, provided the estimate, and scheduled a day and time for the work to be completed. This required a little back and forth with calls and texts. Angel did the plumbing work. He was professional and friendly and I was very satisfied with the quality of the work.
    - Cheryl M.
  • A
    T-Mark Plumbing Heating & Cooling
    Jim Landsman was the technician who performed the services at my house. After giving the quote, he came over the next day with the necessary material and tools to perform the services.. He was very professional, did a good job and cleaned up well after the work was done. Extra appreciation to fix the broken shower faucet handle which other plumbers over the years could not find parts to fix.
    - Karthic R.
  • A
    Perkins Home Improvement
    Work was prompt, professional and complete. As an added bonus they repaired some ceiling damage in rooms other than the bathroom that were not part of the original quote - but still kept the cost within the original quote figure.
    - Gary M.
  • F
    T-Mark Plumbing Heating & Cooling
    It didn't, because no work was done. Appt was for between 330 - 500. I called at 515, they JUST found out he was running late. Didn't show until 615, no apology. I understand things happen in this business, but I've never had someone not apologize for being so late. Usually get a call as well. I started contact with the company via a chat, explaining that I wanted a battery backup sump pump. I shut off water when I go on away, so that kind wasn't acceptable. She took my information and I got a call a while later. AGAIN said I wanted battery backup, no problem see you Monday. When the plumber finally showed he said he doesn't install battery ones. So why did they waste my time twice? Then as he was leaving he said a service call was $42, which was a nice try but never mentioned in the chat or call. I never do business with those who can't make an honest estimate (5 minutes!!) without charging me for it. I told him my wasted time was worth more than that, so he left. He must be doing well to be so rude and inconsiderate.
    - Kevin M.
  • B
    Roto-Rooter Plumbing & Water Cleanup
    fine, he suggested to put on 2 new on-off valves which work great. he reconditioned an old faucet fixture I had, then installed that one to replace the older broken one. that works great now too. 3/4 of the price was for labor which I realize is a standard price, but it still seems somewhat expensive. .
    - david c.
  • A
    T-Mark Plumbing Heating & Cooling
    The individual who serviced our service was professional and did a great job. Walked me through areas to keep an eye on, although currently there are no issues with the unit. This was very appreciated.
    - Bradley V.
  • A
    Ed Young's True Value Hardware
    Jon was punctual, thorough, + communicative. The drain problem took longer than expected and when i mentioned i had an another appt that perhaps I should reschedule, he suggested i wait. Not 10 minutes later a 2nd plumber, Scott, arrived to work on the bathroom tub drain so that Jon could finish the basement project and so I could make my appt. i have hired several plumbers over the last few years with varying results and will always call Ed Young's in the future. Although more expensive than other plumbers, the quality and professionalism of Ed Young's Plumbing is unsurpassed.
    - melissa g.
  • D
    Cellino Plumbing
    The technician was prompt, courteous, knowledgeable and answered all my questions. He also gave me information about how sump pumps work that was useful. He provided a clear written estimate and explained all work and proposed charges. The only problem was the price: Cellino wanted about $5200 for what another reputable company said they would do for $2000. That was so off base I didn't even ask why they were so much higher.
    - David W.
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Plumbers in Amherst

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