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Hvac Repair reviews in Amherst

  • F
    Premier Heat Company
    Filled out a request on Angie's List and Jake called right away. Came out to the house, attempted to diagnose a problem, but the problem was not fixed. Our AC was not blowing out cool air. We were charged for him to hose off the condenser unit using my hose, and check the refrigerant levels. Neither solved the problem whatsoever, but we were still charged, despite this not resolving a problem. He did correct some wiring that was wrong. When he left, the cool air was working, but nothing that he did actually made sense to me, in terms of correcting the problem. Within a day or two, the problem returned. I should have called to tell him that it needed to be serviced again, but after already being charged a diagnosis fee for what I feel was a mis-diagnosis, and being charged about $300 for things that did not actually fix the problem I called about, I was afraid to call again out of fear that I would be charged again for further mis-diagnosis. I called a different company and within about 5 minutes, they told me what the problem was and fixed it for less than the entire cost of Jake's charge, which failed to permanently fix the problem. After the fact, I did speak to Jake, but failed to see eye to eye on this.
    - Paul H.
  • A
    Complete Care Air Inc
    Scott took care of the problem as and when promised, once in our absence. The repair was done professionally with no follow-up problems. In both visits, the work area was left neat and clean, with no evidence that work had been done.
    - Robert S.
  • A
    Zenner & Ritter Home Services
    Very well. The technicians called to let us know they were coming, and arrived promptly. They diagnosed the problem, explained the a Ternatives, and after we had told them what we wanted done, performed the work with professionalism and expertise. We were very pleased with this service.
    - Esther S.
  • A
    JP Heating & Cooling LLC
    Excellent experience! Company was very straight forward and very personable during process. Spent a lot of time to explain all options with reasonable costs associated to work needed. Very thoughtful, very clean in area of work being installed. Very thoughtful of new line routing, etc. Explained all steps they were taking and reasons why. Very responsive and attentive while our system was down. Services performed: - Removal of old furnace and a/c coils and associated lines. - Installed new furnace/ humidifier/ filter cartridge/ A/C coil unit (turned out to be culprit for deteriorating furnace) along w/ custom ductwork modifications for new parts. - Update gas line connection. - Installed new PVC piping to exterior. - Installed new condenser, and line to drain. - New thermostat/ humidistat install. Want to reiterate that company was very personable and easy to talk to about the scope of work and to make sure we understood what and why!
    - Stephen P.
  • A
    Precision Heating & Cooling
    Mike Nichols doesn't mess around. He'll show up on time, tell you what you need, explain why, and then charge you a fair price for the work. He came highly recommended from many of my trusted friends, and I would definitely hire him / recommend him in the future.
    - Mike G.
  • A
    Capital Heat Inc
    Service was great. The owner Big Rick came out for the initial quote and was very helpful. Didn't try to over sell and was exactly where the other 3 companies were as far as what size unit to bring in. Two installers (one of them Luke) came with drop cloths to keep things clean. They were in and out in 4 hours. Very professional, fun, respectable people. This company offered Lennox brand AC units which from my research is by far the best. It's been about two months now and I have no complaints. Big Rick stopped by to make sure everything went well after the instal which was very nice. I would highly recommend this company. Their pricing is very competitive, their work is great, and I had no issue letting these guys work in my home.
    - Jacob B.
  • B
    Capital Heat Inc
    I am writing a follow-up review since I did not see a way to edit or delete a prior negative review. After waiting for awhile my furnace was finally fixed. The technician was EXCELLENT and repaired it very quickly. He also fixed an error with the bill that was pre programmed in. He was great. They did a great job of fixing it. The part was covered and the amount I paid toward the shipping of $163 was applied toward the last service call. Since the actual shipping was only $13, the extra I paid up front was credited so I am happy. I am happy it working again finally. They did come out on a Saturday as soon as the part came in on Friday so it was prompt from the time they received the part. Thank you. I would like to take back my other negative review.
    - Carmen M.
  • A
    Vantage Heating and Cooling
    John from Vantage installed a 3-ton mini-split AC system in our 1935 Spanish style ranch in April of 2018. I wanted to wait for some hot weather to review the install, and I am happy to report the 90 degree weather we've had this July has been easily handled by the new AC. John did a great job sizing the unit and identifying the right places for the 4 blower heads. He was also able to overcome my home's foot thick brick and stucco walls, and some super-long refrigerant line runs without any difficulties. I would highly recommend John if you are looking for a mini-split AC installation. In addition, while already here for the AC, John installed a regulator valve for our heating system, allowing us to limit the hot water flow to one bedroom that was always much hotter than the rest of the house. Great job John! We will be sure to use you again.
    - Benjamin W.
  • A
    Capital Heat Inc
    We have been doing business with Capital Heat for over 40 years. They installed a furnace and air conditioner for my parents and now for my family. There is no other heating/cooling company I would trust more than Capital Heat. They are honest, great professionals and truly care about their customers and the relationships they build with them. Chris G installed our current air conditioner. He was professional, knowledgeable, kind and caring. Rick came to inspect to insure that everything was to his expectations. Thank you Capital Heat for the great and honest work that you do. I would personally recommend them.
    - Patty S.
  • A
    Zenner & Ritter Home Services
    Branden and Scott were very professional. I felt very comfortable with them. They were very conscientious of my house and took every precaution to ensure nothing would go wrong. They cleaned my ducts with a new process and removed more debris than I expected. I highly recommend Branden and Scott! They work very hard to ensure the customer is very happy.
    - Bev M.
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HVAC Contractors in Amherst

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