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House Cleaning reviews in Amherst

  • A
    Made Clean
    It went great! Their team of three was so quiet and thorough. I was surprised at all the forgotten spots they cleaned. 3 bedrooms,2 full bathrooms,3 stairways, living and dining room and large kitchen with a lot of details, shutters, hallways...everything is spotless in less than 2 hours. I couldn���t be happier.
    - Beth A.
  • D
    Made Clean
    Amy and crew arrived and when told job was in basement there was a lot of grumbling about area. Basement was empty and only a couple of shelves, floors and appliances had to be cleaned as well as removing plaster dust on baseboards, pipes and anywhere on open 2x4's. Explained what had to be done. Checked on progress regularly and each time had to ask them to redo some of the work. Estimate was for an hour of work for the team. Amy appeared ready to go and I said that was quick and she said it was 45 minutes. In a hurry to leave she took me to basement to check work. Again said that was best they could do and i understood a good part of her points but felt they could of put in whole hour to remedy some of other areas. The day after they left I opened a door they closed to my work room and found 2 piles of dirt and glass on floor behind the door. Also shelves still had plaster dust and dust in corners caked. Seems like brush attachment not used with vacuum. Seems crew was in a hurry from the start. Contacted Amy about problems a couple of days later and told i should have checked better when they were there-which I really should have done. Offered to return at full price to redo what should have done the first time. That extra 15 minutes could have made the difference since they were using a crew of 3 people.
    - JOEL R.
  • A
    Born To Clean WNY
    Born to Clean did a great job. They did a full cleaning of the first and second floor of my house in about 2 hours. After an initial estimate they gave me prices, which were Biweekly: 1 hour- 59.81 2 hours-119.63 Monthly/As needed: 1 Hour- 65.25 1.5 hours-97.88 2 hours-130.50 Two individuals came and performed the cleaning.
    - Jeffrey K.
  • A
    Made Clean
    Research led me to Made Clean and the positive reviews, and my call to the company was answered immediately. Our dire situation, a moderately sized church hall kitchen left in tatters by a wedding reception, required we get someone in as quickly as possible to clean up the food on the floor, in the sinks, in the dishwasher, in the hotbox - basically, food everywhere. They quoted a reasonable price, and agreed to the job sight unseen, something they normally would not do - but given the public nature of this facility, we didn't have much choice. Someone needed to clean it for use within days, not a week! We were kept in touch the ensuing 2 days as to who would arrive, and when they would arrive. Within 2 hours on cleaning day, the crew had the kitchen spotless! I would highly, highly recommend them for their professionalism, their work, their price, and their promptness all around. While I did get slightly lower quotes, delays in hearing back from people, and getting calls from out of town to answer questions left me cold. One more reason to use Made Clean if you're in the Buffalo/esp. Amherst area in New York.
    - Christine H.
  • A
    Merry Maids of Williamsville and the Northtowns
    I requested cleaning services to get my house ready to sell. Two women showed up right on time and spent several hours thoroughly cleaning the house. They did a fantastic job - no corner or spot was overlooked. They were both hard workers and did a very professional job - better than I could have ever done!
    - Mary M.
  • C
    Zauli Maids
    Their price was kind of high. I had them do the work but they kept going and adding more and more. They said they needed more time and it was an hourly fee. I probably paid more than I should have. It wasn't quite as thorough as I would have liked.
    - John M.
  • A
    Made Clean
    I met with abc got estimates from 3 different companies. The owner of Made Clean was very personable and didn���t make me feel guilty about my dirty place. They communicate well, send reminders, are quick and effective. The deep cleaning made my place feel fresh again, especially the bathrooms. They also do the inside of all windows, in/out of glass doors, remove spider webs, mop all floors, scrub bathrooms, make beds, take trash to bin, even clean and flip couch cushions, etc. My bi-weekly cleanings for a 2bed/1.5 bath with dining, kitchen, and living room take roughly 30-45 minutes with a 3-5 person crew. This is definitely the cleaning company to go with for your house.
    - Matthew G.
  • F
    Maid Pro
    I called and spoke to Kelly back in June. I gave all the information to have house cleaning done. They said they needed to figure out a cost and would call me back. Never called back - no response. Call again no answer.
    - Tracy C.
  • F
    Mike's Cleaning Service of Williamsville
    Terrible. During the original purchase, I had made an appointment in December 2015 that I had to cancel as I was too ill to allow anyone in my home. The cleaner showed up anyway. I had to get out of bed to answer the door. I discussed the issue. Cleaner was pleasant saying she didn't receive the message and that she didn't travel far so she was not inconvenienced. I was not well enough to have the service before the coupon expired. In Sept. 2016, I made another purchase from this company. They were here 2 times and each time we discussed that I had a balance of hours and the $54.00 toward cleaning at their regular price. One time they did not show. I still have 1 hour balance and the $54.00. Between March 3 and March 27, I have tried to contact them via phone, email and their website. They have never responded.
    - Kathleen M.
  • F
    Magic Assistants
    I purchased a 4-hour cleaning special. In 4 hours the team cleaned 2 bedrooms, 2-bathrooms and a hallway. That's it. I was stunned. I have a 2-story home. In the last 10 minutes they offered to clean my kitchen - they did a lousy job. I asked the team if I could pay them more to finish the job, they declined saying I would have to book another appointment at a "special rate." I cleaned the downstairs myself. Later I was called by the company. They offered me another "special rate" and admitted that some of their team members were slower than others. I declined the offer. I felt the team had either been instructed to be ridiculously slow, or the management had just hired a bad team. Either way, it left a bad taste - not the way to engage a new client. I was looking for a long-term service provider. They are not it. I would discourage anyone looking for a regular cleaning service to use this company.
    - Judith H.
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Home Cleaning Services in Amherst

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