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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Basement Waterproofing reviews in Amherst

  • A
    Locktight Waterproofing Corp
    Noticed a crack a few years ago, this year noticed it was bigger. Got 2 estimates. Not only was Locktight a better price, but the estimate was prompt, the guys worked fast and efficiently, nearly no disturbance to the area. Dug down (by hand!!) identified the broken elbow fitting in pipe, replaced it, waterproofed and sealed crack. Super professional. Would highly recommend.
    - Laurie R.
  • A
    Ivy Lea Construction
    Overall did an excellent job. Price was a little higher than I hoped for. However, top quality work. Work area always kept neat & cleaned up. Everyone was extremely professional. Had absolutely no issues w/anything. Completely satisfied.
    - Laurie B.
  • A
    ABS Foundation Services Inc
    There's an old adage which states that a person should always get a second and third opinion/estimate and hear out everyone's approach before making a final decision. I'm certainly grateful that I took the aforementioned advice.  ABS was the final estimate I had sought and had previously resigned myself to embarking down a far more expensive and laborious path to fix the issue with the intermediate basement flooding we experienced whenever there was heavy rain or melting snow.  Tim Case, who is the owner of ABS, looked everything over and within 2 minutes of him being down in the basement, I felt reassured about his approach to assessing and correcting the problem.  He took the time to look things through and explain what the problems might be along with the various options we had available to us. Rather than provide us with the most expensive solution (which, it turns out, would have involved work we didn't need), he offered a well thought out plan which not only appears to have addressed our problem, but also did so at a cost far lower than the estimates offered by several of his competitors.  He was an honest, professional, pragmatic and extremely pleasant man.  While it took about three weeks to get everything scheduled and finished, he disclosed this to me upfront and set my expectations accordingly, so my wife and I didn't experience any impatience.  The guys who did the work itself were fabulous; they explained what they were doing, did a thoroughly professional job and left everything in tip top shape prior to leaving.  Though ultimately, time will tell whether or not the solution will hold in the long run, I would not hesitate to use ABS again for any basement work we need.  After listening to three other companies who were more interested in selling the highest priced solution based on what we "told" them we'd been experiencing, it's incredibly refreshing to work with a company like ABS.  Tim and his team run a first class operation and they receive my highest recommendation!
    - Partho S.
  • A
    Fadale Enterprises, Inc.
    I have not hired them for service yet, we will most likely in the next few months. I found them to be very through with the inspection, he took time to explain everything to me as well as answers all my questions. I feel the quote was reasonable and he was on time, polite and professional. When we have the service done, we will hire them.
    - Katie M.
  • A
    RIC Plumbing Inc
    Unfortunately my 65 yr old sewer line had cracked in 2 places.  The new 5 inch line was done via a trenchless method from my basement  under my porch and tied in to the main sewer line 15 feet below grade. They dug one trench at my sidewalk, 15 feet down. The trench required digigng between the street  gas main and street water main.  
    The new sewer line was installed in one 8hr day. The site was back filled and leveled and compacted with new gravel.
    All work was done quickly and in a professional manor. Basically no down time for me. I used my bathroom later that day.

    - Donald K.
  • A
    Fadale Enterprises, Inc.

    Everything went well. We opted to go with the least expensive option that he provided which was to get a dehumidifier. That has solved our issue. We appreciated his honesty and would most certainly use this company again  100% satisfied.

    - katherine w.
  • A
    ABS Foundation Services Inc
    I left a message for this provider via Angie's list and they promptly returned my inquiry with a call and scheduled a estimate time according to my schedule. He arrived on time and after checking out the foundation problem he gave me several options when in trying to work with my concerns and budget. Though I have not yet had the work done it's not because I was unsatisfied but because other repairs have token precedence but when we are ready to do the job we will certainly give them a call back. I've had several people come and give me estimate including Franks basement and waterproofing but none have eased my mind with the options given to me.
    Also after we discussed the options he did say he would send me a written estimate with the options we discussed and again it arrived in a timely manner as expected. I'm very especially since there offices are not in buffalo but they had no hesitation in making the trip here.
    - Maria C.
  • F
    Young Waterproofing Co
    This Contractor placed plastic with an adhesive down on my Slate floor leading to the basement when they pulled the plastic up it stripped the sealer off my Slate floor.  Since Nov. 7th I have been trying to get them to address this issue so that my slate floor is re-sealed.  Nov. 24th Mr. Dick Young, President came over to my house to inspect the floor  (this would be the third inspection)  and after this inspection assured me he would pay to have the floor re-sealed I just needed to provide him with a quote.  Dec. 8th I provided him with a quote to re-seal the floor rather than honor his promise his office informed me during the week of Dec 14th that they wanted their supplier's inspector to come by and inspect my floor.  On Dec 19th their supplier's inspector came by my house and inspected the floor.  On Jan 9th being that I had not heard anything from Mr. Young I called his office and spoke with his office personnel Pat asking her what was the status of my getting monies from them to have my floor re-sealed she said she would get back to me that day and to date I have not heard from her.  Today I faxed a letter to Mr. Young asking   Their responsiveness leaves a lot to be desired I am frustrated and very disappointed.
    ***This is an update to review I posted did not know how to submit a reply to their response here it is. Once I contacted their Insurance Company they never came out to inspect the damage about 5 days later  I got a letter in the mail stating that they denied the claim so they did this without ever inspecting the floor and Mr. Young lied to the Better Business Bureau (BBB) stating that his Insurance Company sent an adjuster to my home to inspect the floor additionally his supplier's inspector  did in fact state that they damaged my floor.  Mr. Young then wanted me to accept his offer to pay for the damage if I forfeit all my 20 year warranties  I told him no he damaged my property he just needs to do the right thing and pay for the repairs my warranty is not part of the issues. I have copies of documents to support this if you required them.
    - Barbara H.
  • A
    He was very good about responding and answering all questions. They did a great job at our house as well as my father's. I appreciate their honesty and fairness, and would recommend them to any Angie's List member.
    - Denise G.
  • A
    Frank's Basement Systems
    They did a nice job. It appears to be okay. We'll find out as time goes on. They did the job in the time they indicated they would use. I used them  once before and I was satisfied with them and they're highly recommended on Angie's list. I thought they were a little pricy. They had to reschedule twice because their serviceman was sick and they didn't have anybody else.
    - lawrence i.
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Waterproofing Contractors in Amherst

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