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Health Care Facility reviews in Altamont

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  • Empire Blue Cross Blue Shield is our healthcare insurance per employer. The provider list is extensive and included all my providers when I transferred over from another insurance. The web site is easy to navigate. Once you get to a human voice to speak to, communication was good.

    On the down side, I have had 2 episodes of shingles over the past 2 yrs. Since I am 58, they will not cover the shingles immunization since I am not in my 60's. Why should age be the criteria when I am obviously at risk?

    Another incident was being denied MRI to investigate neck pain and arm numbness. I have a history of a broken neck and brain aneurysm which was documented by my PCP. I was denied MRI and spent months in pain before being able to find and obtain an appointment for a neurosurgeon. The overall treatment, discomfort and additional appointments would have been less expensive than getting an MRI. When I got in to see the neurosurgeon, he asked where my MRI was and was dumbfounded to see I was denied by EBCBS!
    - Roni C.
  • It went very well. AMC is a teaching hospital, so I saw the ER provider, resident and nurse with a nursing student. The triage process was under an hour. The treatment (IV and medication) was painless and handled with ease. There was a mix up with room assignments. Twice they were going to have the ambulance staff place a gurney with another patient in my single room. No harm done but it made me wonder if their communication board was current and up to date.
    Within the past year, I've also had stitches (in my hand) there. The ER needs updating or perhaps an urgent care or fast track area/building.
    All in all, the care was good and I would return if needed.
    - Roni C.
  • From the minute I walked into the ED, the staff was very helpful and explained the process. The surgery went well (except for an allergic reaction to anesthesia, which they informed me off after the surgery). I was back home in less than 24 hours and back to work in a couple days. I would definitely use Ellis Hospital again.
    - DARLENE Y.
  • He is wonderful. I alternate between seeing him and my primary care doctor. I will certainly continue seeing him.
    - Pat D.
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Health Care Facilities in Altamont

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