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Recent Internet Provider Reviews in Alden

  • A
    WNY Protech
    I called WNY Protech and they were efficient, friendly, and very affordable in coming and setting up my services. I ended up with DirecTV and Time Warner Cable internet and I'm very pleased with both the price and quality. For the timeliness and quality, they are the best priced in the Buffalo area and the owner is a really great guy. He also offers a referral program. I make sure to tell all my friends and family when they're in need of services for TV, internet, and security systems.
    - stephanie d.
  • A
    Hometown Entertainment Group
    I called WNY Protech and they were efficient, friendly, and very affordable in coming and setting up my services. I ended up with DirecTV and Time Warner Cable internet and I'm very pleased with both the price and quality. For the timeliness and quality, they are the best priced in the Buffalo area and the owner is a really great guy. He also offers a referral program. I make sure to tell all my friends and family when they're in need of services for TV, internet, and security systems.
    - stephanie d.
  • A
    Hometown Entertainment Group
    Installer was punctual, knowledgeable & helpful. He walked us through the new equipment and cleaned up after himself
    - Barbara R.
  • A
    Verizon Fios Buffalo
    The house I purchased had been wired for Verizon Fios previously by the prior owner, but I was a Time Warner cable customer at the time. I decided to try Verizon Fios after receiving a notice that Time Warner's rates were increasing again, and it just so happened that Verizon had two sales reps in my neighborhood that week. They were able to answer my questions as well as give me an estimate of my bill, including discounts for package pricing and equipment. Installation was fast and smooth, as the equipment was already in place, and the technician was very knowledgeable and friendly. At one point, he was short one piece of equipment, but was able to return with it from a facility only several blocks away. He explained all the new features, as well as answered some questions I had about access, security and ease of use. He even hid the cords from a wall-mounted tv over a doorframe to the new set top box on a dresser. I was very satisfied with the whole process.
    - Sherrlyn B.
  • A
    BLUE MOON ONLINE SYSTEM
    The connection is good and they do a wonderful job with their customer service. They are able to help you mostly over the phone if there are any problems and the billing is done well too. The speed is great for dial-up and I have really had no problems with them at all.
    - DOROTHY S.
  • A
    TIME WARNER CABLE OF WESTERN NEW YORK
    I chose them because Verizon was terrible and this was the only option. They are fine and their service is good. I will use them again in the future.
    - Patricia M.
  • A
    Time Warner Cable Buffalo
    We've been with them for 10 years. We don't have any of the premium channels on the television but we do have a significantly upgraded internet bandwidth from the base package. I'm satisfied. I'm content with them. I have no inclination at this point to change into any other service, they're the monopoly cable service. I don't have any competition to compare them against. They're very responsive. On a couple of occasions when I've had service outages, either with the internet or the TV, I call their telephone number and they're right on it and it gets fixed very prompt. I think it's fair pricing. They're good at what they do.
    - Ben F.
  • A
    Verizon Fios Buffalo
    They are excellent in price in terms of the double play for internet and phone. I have had no technical issues. The quality of the service is great, and I would call it a 99.9% reliable network. This is definitely a better price than what I have paid for Time Warner for similar service. FIOS is available 24/7 for customer service and billing. Time Warner did not have that availability. Compared with Time Warner, I think they're about 150% of the quality.
    - robert s.
  • A
    TIME WARNER CABLE
    They are the only cable provider where I live that I can really utilize. I don't really have a choice. I called them and they sent somebody out to figure out what was happening. I was able to get an appointment soon after I called. He called me half an hour before he came. He came out when he said he would and fixed it. He put something on his shoes, so he did not bring all the snow and everything into the house. I liked that. He was very polite and very knowledgeable. He wasn't going to leave until he figured out the problem. He did what I asked him to do in a timely fashion. I am pretty happy with the service. I'm not always happy with Time Warner, but this particular time they did a good job. I don't have any more problems. I paid the service charge, and I don't know if they're going to charge anything else. I will see it in my bill. They did not give me any discount.
    - JoAnn H.
  • A
    Verizon Fios Buffalo
    Moving into a new apartment only wired for Verizon FiOs I was hesitant about starting an unfamiliar service, but they made it an absolute breeze. I opted to install my internet and cable myself because they are awesome enough to use the incentive of a $50 gift card to a store you can choose from a very decent sized list in return. The set up was ridiculously easy to follow and finish and I was able to enjoy cable and internet in less than an hour with a programmed remote, DVR set up, and a custom wifi name and password. Nothing to say in regards to customer service, but that is because I ahve yet to need to contact them because my service has been phenomenal thus far. Have experienced absolutely zero outages or list signals due to storms and that is something I really saw problems with using Time Warner. All in all, Verizon FiOs offers an incredible service for both cable and internet, and I assume phone too but I do not currently use that service.
    - Lauren L.
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Internet Service Providers in Alden

Companies below are listed in alphabetical order.

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  • 3 Created

    50 Fountain Plaza Suite 1400
    Buffalo, New York
    O
  • Ooma Inc

    525 Almanor Ave
    Sunnyvale, California