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Home Improvement reviews in Alden

  • A
    Black Rock Roofing
    They showed up promptly. Did the garage with attached patio room in one day. It is almost the same size as our house. Jeremy the foreman was great. He answered all of our questions and concerns. The crew worked hard and did a good job. They did the house the next day. Unfortunately they were short tiles and had to come back the next day. They did a great job with cleanup. The gutters were subcontracted out . The came a few days later. Done in one day and did a good job. We are happy with it.
    - Debbie S.
  • A
    PV Painting & Decorating Inc
    Petar is one of the most honest and consistent painters I've had the pleasure of working with for the better part of 8 years. Even when extremely busy, he always seems to fit the job in. I would encourage anybody looking to have paint work done in their home to give Petar a call.
    - Darren M.
  • A
    Switala Berner Construction
    Very well. David Berner and the crew were very professional and courteous. I needed additional items repaired and Dave was willing to complete that work while they were on site. I am very satisfied with my roofing and gutter project.
    - jeanne g.
  • A
    PV Painting & Decorating Inc
    This is the fourth time that I've used PV Painting & Decorating. Petar is an excellent worker and painter. He never disappoints. Everything was painted to my satisfaction. He worked with me to ensure my satisfaction.
    - Allan K.
  • F
    Suburban Pest Control LLC
    They promptly returned my telephone call and advise me that they would stop at my house and provide me with an estimate for the service. That telephone conversation took place on the Wednesday before memorial day. I sent an email to them on June 5th to find out why they had not stopped by or contacted me. It is now June 9th and I have never heard from them.
    - chris t.
  • A
    Real Help Decorative Concrete
    Estimate was very reasonable. They came out to take out old patio and put in new one in the timeframe promised. The patio and steps matched our existing concrete around the pool perfectly. They had a great crew and cleaned up everything. Looks great!
    - M F.
  • F
    Wood Butchers of WNY
    We communicated with him our deadlines for each project at the point of sale, and continued to update him as the home was built. Frank does beautiful wood-working, however he is terrible at communicating, time management and most of all, ethics. He took full payment in advance for the butcher block and a half deposit for the rest in June. Then he said he was opening a new warehouse and needed money, so requested the remainder of the contract price in exchange for a small discount. We should have known better, but did write him another check. As we began the drywall phase, we updated Frank on what was needed and when, and the excuses and delays started to pile up, along with emails/calls/texts that went unanswered until we had to repeatedly call him over and over to get a vague response. Repeated deadlines missed, until it held up the completion and closing of our home! Very upsetting to be delayed by one contractor. After we were forced to become more stern with Frank, he finally came through and provided the window seats and built-ins which were gorgeous. As I said, his work is beautiful. However, at this point we could not wait any longer for the countertop and cubbies without delaying the finishing of our home, and let him know we would be requiring a refund so we could purchase those elsewhere. He promised to review everything with us, but of course never did. I still wanted the dining room table, which after repeated calls/emails/texts he finally provided, however the chairs were not given. We requested a refund for those also which has gone unanswered. We have had to pay out of pocket for the replacement countertop, cubbies and dining room chairs, and Frank has ceased any contact with us despite several emails asking for an update on our refund. It is the end of November 2017. He owes us over $5300 (on the conservative side, should be more) and have had to take legal action against him. Luckily, we have saved screenshots, emails and conversations had with Frank so we have plenty of evidence to prove his negligence.Stay far away, the stress of working with Frank Crowe is not worth any piece of furniture.
    - Meredith S.
  • F
    Ace Paving Sealing Co
    3 years ago called Ace. Never showed up or called to cancel. So haven���t used them since. This also happened to another family member. Received call from Ace the other day for estimate. They called me back in a reasonable time with the quote. Waited a week, called them back to do the job. I thought I would give them a second chance. Ace said they will call me back with the date they will be doing the job. I waited a week, no call. Called them back, Ace told me Thurs, Sept 28 they will be coming out to seal the driveway. On the 28th I called at 9:30am to see what time they will arrive. The lady who answered the phone said they will have Ace call me. Never got a call. At 4:45pm, called Ace again to see if they are still coming over. Lady said she will give Ace a call and they will call me back. They hung up on me twice. Not sure if you are talking to Ace or their answering service. I was pleasant. Never got a call back and never received service. What disgracefull business ethics. How hard is it to give me a call and keep me updated? I guess my time isn���t important to Ace paving. Never again.
    - Douglas M.
  • D
    Comfort Zone Heat
    Sloppy work. Didn't clean up at the end of each day or at the end of the job. Took a week instead of 3 days to complete job because it's only one person. Left two major issues undone and claimed the job was done. Offered to make things right, but shouldn't have been so sloppy in the first place. This company was the lowest price, but it wasn't worth what I saved.
    - Justin B.
  • A
    We were contacted a 6 days in advance and the crew of six or seven men arrived to remove the old floor. They worked extremely well as a crew and completed the removal in a very noisy 3- 4 hours. The next day they returned and poured the new floor. Over all, I was impressed with how well they worked together to complete the job in as short a time possible without sacrificing high quality results. The crew was friendly and professional, answering any question I had and keeping me informed of what they were doing and why. Clean-up was good considering what a messy job it was. I would highly recommend this company and would call them for any other task in the future.
    - Alfred S.
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Home Improvement Services in Alden

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