BENJAMIN FRANKLIN PLUMBING

A 653 Reviews

Founded 1921 • Angie's List since July 2006

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • 266
  • Trade License Locale
  • New York
  • Trade License Authority
  • City of Albany
  • Trade License Expiration
  • 20141231
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
12:30 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:30 AM - 11:30 PM

Company Contact

6 Simmons Ln

Albany, NY 12204

Description

We've called Albany its home for close to 100 years! We know this town, its people and its homes. We are unique -an older community with specific needs when it comes to heating and cooling. We appreciate the tradition and history of Albany’s older homes. But just because our residences come from the era of the model T, doesn’t mean they have to run like one. Over time, we have become the experts in making sure an older home is running at peak efficiency when it comes to energy consumption. In order to properly diagnose your home’s needs, Farrell Brothers needs to look at its infrastructure, its duct work and air flow, insulation, windows and doors. All these things come into play when heating and cooling an older home. The biggest and best piece of equipment doesn’t always serve an Albany residence in the same way it would a brand new home....

Verified Reviews

653 Total Reviews
Reviews by Rating
A Rated
478
B Rated
85
C Rated
37
D Rated
19
F Rated
34
Read reviews by category
plumbing (602)hvac repair (146)water heater repair and installation (88)drain cleaning (85)well and water pump (39)sewer cleaning (17)electrical (15)water softener installation and repair (14)air duct cleaning (13)appliance repair (12)gas leak repair (11)water and smoke damage (9)
Showing 1-10 of 653 reviews
A

RATED

10/09/2020

I needed to replace my hot water heater and wanted it done ASAP. As usual, I checked reviews on Angie's List and called several area plumbers. Most could not get to me for a day or two. When I talked to Benjamin Franklin's contact person, Chris, she took my information, gave me an exact and guaranteed price quote and said someone would get there later in the day. Within 30 minutes, she called back...

DESCRIPTION OF WORK
Replaced hot water heater.

CATEGORY water heater repair,air duct cleaning

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/07/2020

A

RATED

10/08/2020

Very Happy with the service and serviceman. Anieve was on time, professional and neat. I will call in the future if any plumbing issues arise.

DESCRIPTION OF WORK
New shower set installed.

CATEGORY plumbing,air duct cleaning

COST $1,435.32

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2020

C

RATED

06/30/2020

I got water leaking from my A.C. And I called these guys these guys came and did perform 20 mins service and charged me $400. These guys are very expensive.

DESCRIPTION OF WORK
AC Service.

CATEGORY air duct cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/30/2020

SERVICE PROVIDER RESPONSE

I am glad we were able to stop the leak from your A/C to prevent further damage to your system. I am not sure if you were confused by our invoice but the charges incusrred for repairing the problem was $278.00 plus sales tax which came to total of $300.28. The system needed a stage 2 cleaning an a condensate drain flush which I am not sure how my technician could due in 20 minutes but sometimes we...
A

RATED

11/23/2019

Great! it was fixed and the clean up was complete within an hour

DESCRIPTION OF WORK
replace seal on toilet

CATEGORY plumbing

COST $534

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2019

A

RATED

09/30/2019

Fine. He knew what to look for and didn't waste any time. Was very pleasant to me. All plumbers are expensive. It's difficult for seniors to pay large amounts out of pocket. But trade people are necessary. Now I'm looking for someone to do pruning and clean up my shrubbery in the front of my home.

DESCRIPTION OF WORK
Clogged garbage disposal going into my dishwasher

CATEGORY electrician,plumbing,water softeners

COST $162

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/29/2019

F

RATED

07/25/2019

called told them what i needed done they told me they would have to ask if they do this type of work and would get back to me guess they lost my phone number..e-mail address

DESCRIPTION OF WORK
well pressure tank

CATEGORY plumbing,wells

WORK COMPLETED ON 07/25/2019

F

RATED

06/26/2019

I’m taking the time to writing this review with the hopes that no other family has to have the experience we had with Farrell Brothers (now under Ben Franklin Plumbing). In the fall of 2016 we were undergoing a major kitchen renovation. It was a complete gut job and very costly (as these things usually are). Because it was going to be an open floor plan there ended up being a baseboard radiator we...

DESCRIPTION OF WORK
Eliminate a heating pipe in kitchen.

CATEGORY heating & air conditioning/hvac

COST $900

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/03/2016

A

RATED

04/17/2019

James was a terrific. He was the very professional and explained everything he was going to do prior to execution. What impressed me most was the fact that he went to Home Depot twice in the same day to resolve the issue. Not only that he also came back to fix an additional problem he noticed when he was fixing the original problem.

DESCRIPTION OF WORK
There was a leak in our kitchen and we couldn't determine where the leak originated. We requested 7 quotes via angie's list and they were the first response.

CATEGORY plumbing

COST $580

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/09/2019

A

RATED

01/19/2019

went very well. Tech arrived on time, completed work quickly and when I had questions later on the team was very responsive.

DESCRIPTION OF WORK
clogged sink and tub

CATEGORY plumbing,drain cleaning

COST $260

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/19/2019

A

RATED

10/30/2018

Even thought the job was found to be more involved and take longer than anticipated the company stayed within the initial estimate. The technician did an excellent job.

DESCRIPTION OF WORK
Replaced hot water heater$179

CATEGORY plumbing,water heater repair

COST $1,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2018

Services Offered

Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes