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Plumber reviews in Reno

  • A
    WOW! AMAZING! We did not have a water filter on our house prior to having Pure Water Systems install a filter. Despite living in a nice area in South Reno, our old water smelled & tasted like dirt! No exaggeration. It was disgusting to take a shower & smell that terrible odor. A while back we even had TMWA come out & test our water & they said it fell within acceptable limits, but it was no way near acceptable. Well this week the Pure Filter System was installed and instantly our water smelled and tasted wonderful! We couldn’t believe the horrible dirt smell was finally gone. But IT IS! We are forever thankful for this amazing system and how it has removed a huge stressor in our lives. The team who came out to install the unit, Geoff and Mike, were professional, thorough, patient (explained everything!). We were super comfortable with them. It was reassuring that the Pure Water System company is licensed, bonded, and have an A rating on the Better Business Bureau. That kind of thing means a lot to us. We only wish we’d done this valuable upgrade to our home the minute we moved in. Thanks Pure Water Systems for improving the quality of our lives!
    - Leslie H.
  • A
    Bridges Construction did a Wonderful job on our remodel! It was an extensive and complicated project made difficult because our home is located with steep grades on either side with limited site access. There were many unplanned challenges that they worked through and the end result is truly exceptional. We appreciated that Steve, Kyle and Chris were always there to take our calls to answer questions and help us with the many decisions required along the way.
    - Kim S.
  • A
    Steve Bridges (of Bridges Construction) was the only one who came out to give me a bid for a job we had. Since his company did such good work on that initial project, we knew immediately that we would hire his company to do our kitchen remodel (a total gut job). Steve worked with us on the design, helped us with the cabinet selection. The team of painters, plumbers, electricians, construction was professional - courteous and hard working. His son, Kyle, was a pleasure to work with - patient with a great eye for detail. We are extremely pleased with how our kitchen turned out and we would hire Bridges Construction for any future work and would highly recommend the company to others in the Reno area.
    - Baiba R.
  • A
    OMG, what an amazing response. Had a busted water pipe in the wall, water in 2 rooms, my hubby was out of town!! (weekend) Josh called me almost immediately when I sent an email. Very caring on the phone, and was very reassuring. Aaron showed up and was just amazing. This was not an easy job as it required several trips under the house and a very long crawl each time. Aaron, triple checked his work and was not at all upset having to work on his day off. I would for sure use them again in a minute.
    - Nicole L.
  • C
    The plumber identified the problem with the toilet quickly and replaced the wax seal. That work was performed fine. We also had a problem with a smelly sink but we were disappointed that he didn't investigate it thoroughly. He looked at it briefly and found something with the dishwasher filter (which according to the dishwasher's manufacturer is normal) but didn't investigate it further and the smell is still there. When we looked online about what to do about a smelly sink one of the suggestions was to call a plumber, so we did, but that didn't work. The biggest reason for the lower rating is that when he presented the invoice there was an added trip charge of $97. When I called to setup the appointment they said there was an hourly fee plus a charge for materials but nobody mentioned a trip charge. A $97 trip charge is a lot of money. Had I known that I would have called someone else.
    - Ken D.
  • A
    Called in response to an inquiry and talked about the difference between the cost of tankless and storage water heater. Decided for our purposed to get the storage water heater and he gave a rough estimate over the phone. Came promptly the next day and installed within the hour for no more than the quoted price. Pleased with the technician, the work and the overall experience.
    - Diane B.
  • A
    Wonderful service in doing a challenging repair due to placement of the house joist and the drain. Absolute Water Heaters is prompt, identifying & solving the problems, proficient on the repairs. They were respectful of our home, pets and belongings. The team truly demonstrates CUSTOMER SERVICE and satisfaction. We have used Absolute Water Heaters and Plumbing many times over the last 8 years. This is the first I thought to share a review on an excellent company. Should have done this before. Just always want them available to solve my plumbing needs!!! The area they work is is clean when they are done, can not tell they were there, except you no longer have a plumbing problem!!
    - Bonnie M G.
  • A
    Straight Up Plumbing has earned a customer for life! Such a positive, professional and polite group of people. Robert is an outstanding plumber who worked in the crawl space under our home for hours without complaint and walked me through all of his work with photographs and videos as he made repairs. This company is so well organized and customer service and communication are clearly a priority. I highly recommend Straight Up Plumbing! I wish I could give a higher grade than an A.
    - Gayle A.
  • A
    Allen Plumbing was our second call. We needed someone ASAP since we were flooding our garage and drywall was soaked. The first caller said they could come our in "about 2 weeks." Lamont called us back immediately; showed up 2 hours later and did a fantastic job. Helped us manage our hot water return and replaced and cleaned up everything as needed. Would highly recommend and will use again.
    - Susan C.
  • A
    John arrived within minutes of the call and promptly completed the pipe repair, gave us reasonable quote to replace three valves and completed the valve replace job in a professional and timely manner.
    - Linda H.
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Plumbers in Reno

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