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Home Security System reviews in Reno

  • A
    This company is very professional and easy to work with. They offered a great deal on their package through Angie's List and the monthly pricing for the service is more than fair to me. Their service reps are really nice and walk you through everything you need to know. They game some information so I could compare them to other home security vendors and their product seemed to be superior to others. I have been happy with the service so far.
    - Jordon B.
  • D
    The system would work fine for a smaller residential property or an apartment but the deal breaker was installation of fire/smoke alarms in an attached garage. I found out during installation that Frontpoint does not recommend their units for installation in garage space. The sales agent neglected to mention this during the sales call. Otherwise, all contact with Frontpoint was professional in nature.
    - Jerry H.
  • A
    It has been so cool. It's truly made the home experience so much better and added more value to our home than anything else in terms of how we live in the space. We've added several devices they've made compatible to their service, like Nest Thermostat Amazon Echo and Lighting control, to truly make our home a wow factor to friends and family. It's extremely convenient to be able to control lights, locks, the thermostat or just check in on things via cameras. The door bell camera they offer is exceptionally better than the ring we used to have and it is very nice to be able to utilize it from the same app we use for everything else. I use the whole service WAY more than I ever thought I would and can't see how I could ever go back to living without It. It has made life so much simpler and offered a great deal of ease while reducing concern or worry. One last thing and then I'll get off my soap box. A few things haven't worked from time to time, which as with anything tech related you rely on, can be quite frustrating, but I've always been overly impressed with their responsive service and exceptionally pleasant representatives on the other end of the phone and in person technical staff. You just don't see that in companies any more; it's really refreshing. Even though they're a little more expensive then some of their competition, they're still quite competitive and between the product and customer service we probably under pay for how great they are!
    - Brandt M.
  • A
    On the initial ordering and installation of my security system Frontpoint was extremely responsive and helpful.  With their assistance you determine what is needed and then order it.  Once you receive the equipment you install it (it's easy) once it's installed you phone Frontpoint and tell them it's ready for activation and they run the diagnostics and then activate the system. 
    I have had nothing but excellent interaction with Frontpoint.  They are well informed and expeditious in contacting you.
    - Leif L.
  • A
    Bought a camera system from Costco and had company install the wiring on the outside.  I installed the hardware and cameras myself.  Did a good job on the install.  Had a couple of issues with wrong connector (still not fixed) but all worked out.  Reasonable price for good work.
    - Bill A.
  • A
    My semi-rural mobile home had been burglarized three days prior so I was anxious to get increased security in place.  Based on Angie's List I called All Pro to schedule an appointment on 10/06/15.  Salesperson Jonathan was willing to come to my home the same evening, arriving as scheduled.  He thoroughly explained the system they use (Honeywell materials with monitoring by Monitronics) and the options for coverage.  In my case magnetic contacts at all doors and windows, motion sensors and glass break detectors.  Jonathan explained the features such as panic, duress, "stay" and "away" and all costs involved.  I felt as though I received special attention as they were able to install my system two days later on 10/08/15.  The owner Tim arrived on time and explained he performs installations when his crew is busy.  Previously, I had not considered alarming my detached garage but asked Tim about it and he was able to add door and window contacts to my system with a discretely mounted repeater in a bedroom.  Jonathan arrived to assist.  When install was completed Tim walked me through the digital key pad operation and features.  Key fobs were included to arm/disarm from up to 150'.  A nice feature for use from my auto or for the pet sitter.
    I have called Jonathan a couple of times with questions on operation and he has always provided a thorough and kind response.  All Pro's quick response reduced my fear and anxiety and provided a complete package that is easy to operate.  I highly recommend them!
    - Jean H.
  • B
    The only issue I have is that the adhesive to hold the alarms on the walls and windows isn't very strong.  One of the window sensors fell off a couple of weeks after being installed and set off the alarm when we weren't home.  The glass break sensor also fell off the wall and set off the alarm in the middle of the night.  The crummy part about that is if neither my husband or I answer the call from the alarm company, they send out the police and we're only allowed so many non-ER calls per year without getting fined.  I wish there were a better way to install these.
    - SARAH B.
  • A
    I read about SimpliSafe on Angie's List and decided to purchase a home security system that I would install myself.  In addition to the basic system, I order two additional entry sensors and an additional motion sensor.  I received the system about ten days after ordering it and it came with easy-to-follow instructions.  The system was very easy to install, and installation and activation took less than 30 minutes.  I was amazed that all went so well so quickly.  The system is completely wireless and thus far, it has performed flawlessly.  I have chosen the basic monitoring package ($14.99 a month -- and there is no contract meaning I can discontinue service anytime I wish), which also allows me to review an on-line log that tracks all arming and disarming of the system.  Also, the system can be expanded or downsized as appropriate.  
    I am very impressed and have recommended this service to others.
    - Bill F.
  • B
    We were unhappy with the salesperson's attitude: he was impatient with one of us who is hearing impaired. We had a good deal with this company thru USAA so we went with them anyway. The installer was polite and competent and we have had no problems with the service. We haven't been burgled or invaded so we have no way of knowing if this stuff actually works.
    - Norman Blair D.
  • A
    It didn't take us long to decide to hire All Pro Security. Jonathan was so respectful, didn't oversell, talk too much, answered our questions like they were the most brilliant questions he'd ever heard....  He made sure we were aok with the plan, and double checked everything. We had also researched the system they use and it passed all our requirements.
    Jonathan arrived with the installers to make sure they knew the project. The installers were the Nicest Guys. I think they put boot covers on their shoes, were clean-cut and respectful. It only took about 3 hours to do the whole job. They brought their own cordless power vac, and didn't leave a speck of dust behind.
    From start to finish, getting our All Pro Security system was a smooth and positive experience!
    The system is relatively simple to use. Jonathan has answered a few followup questions with great patience and kindness. So I think it's safe to say we are happy with the ongoing service they provide. This company should be Reno's #1 security system choice. I'm glad it will finally be on Angie's List!!!!
    - Staci D.
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Home Security Companies in Reno

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  • NextAlarm

    3330 Cumberland Blvd
    Atlanta, GA