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Home Builder reviews in Reno

  • A
    I am way overdue on this review. I was selling a home and the inspector found a roof issue and a flooring issue that resulted from leaking within an interior wall. Kelly, Tom and the entire crew moved fast and did a fantastic job. This was not an easy job, but they nailed every aspect quickly and kept me up to date. My realtor said he would recommend them to others.
    - Kendrick B.
  • D
    My advice, stay away. If you have the time, read below and you will see why: We met Shawn while looking at properties to buy, on which we could build our dream home. Later we met with a handful of other contractors from whom we planned on getting bids as quickly as the plans were done. However, it took longer than anticipated to get things ready for bid and my wife started getting nervous we would not get through the HOA and permitting fast enough to get started on the house this year. However, Shawn offered to get going as soon as the plans were done, as long as we paid him for the bids. He wanted $8000, just for his time to bid the home/roadway, then if we didnt use him, he got to keep the money. My wife in her haste, convinced me that this contractor, even though we had not actually got references (at that time), seemed like a go-getter and would get things moving. So, after some negotiation and despite my better judgment, I foolishly signed a contract for $8000 ($5000 for the home bid/$3000 for the driveway, civil portion). Although we did negotiate that the money was to be applied towards his final fees and not just a retainer. As he got started on the bid, Shawn started to warn us the driveway, which is long and up a steep hill, was looking like it was going to cost double the anticipated amount (compared to prev estimates). Because this was significantly more and would put our final home value at less than what it was going to cost to build, my wife and I informed Shawn that we may not be proceeding with the build and needed some time to re-consider. We���re not certain, but it seemed, that sensing we may not be moving forward, Shawn cashed the deposit check for the full $8000. Mind you, the structural plans were still not done, nor had we seen an official bid for the civil work. However, Shawn discovered I had put a hold on the check; I had done it right after giving it to him. Previously, I didnt know if he was just going to disappear, as he seemed so focused on getting our money, that, and so many people had advised us against paying for bids. So, I had placed it on hold, planning on removing the hold once bidding was actually started on both and I was sure I wasn���t being taken. Shawn, upset, tried to call me, but I was busy at work, so he calls and berates my wife, making her cry. Once off work I called, apologized, and explained what I had done and why. He rightfully demands payment and I send him a check for the $3000 owed for the civil bids, expecting that he in return, will send the official civil bids to me, confirming he had done the work for which he was paid. During our conversation, he did not explain why, if he was worried we werent going forward, he hadnt just asked us to write a check for the $3000 owed up till that point. Over the next several days we speak and I ask for the bids, something to show he had actually gotten bids, to which he responded by email calling me stupid and illiterate b/c I refuse to meet with him in person at that point. After a few days, I do receive an email with two sets of numbers, nothing else. No names or contacts, by which I can verify theyre not just made up figures, or contact information for the people bidding them, should I want to proceed w/ another contractor. Maybe he has no legal obligation, but if I pay $3000 for a bid, even if I terminate services with that individual, I guess I expect the decency of getting the contact info passed along to me, the person who paid for the time spent obtaining it. Ultimately, he did pass the information along, which is the only thing I ever requested. He is upset that I have shared our story. Frankly, I feel it makes us both look silly. Anyway, both of us made mistakes along the way, but Shawns conflict resolution skills seem lacking and in a business where there can be so much stress on people, I cannot begin to recommend him as a contractor. Learn from my many mistakes-be smarter. Ultimately the decision is yours. Good luck!
    - Cory M.
  • F
    This is not a handy man company, it is a scam. I hired little stevie to replace my toilet, bathtub, bathroom sink. As well as do some minor repairs, that were easy enough for an amateur to do (might as well have the professional take care of them while he was here, i thought) He swore he could have it all done in a couple of days. IT TOOK THIS "COMPANY" NEARLY TWO MONTHS TO FINISH. He had strange, unsavory people running over my house the whole time, coming and going without informing me what they were doing. They destroyed my carpet in the process, damaged my lawn and worst of all SOME OF MY VALUABLES WENT MISSING (I am not the type to make accusations without proof). and in the end I had to call in a real professional to fix pretty much everything he did.
    - Sin I.
  • A
    All the work Scott has done, and is doing for me now, is excellent. He communicates every step of the way, has a good temperament (I've had some contractors who are grumpy) and everything turns out like I expect it to. I've had no surprises or disappointments with his work or any of this subcontractors. He doesn't promise what he can't deliver - I guess that makes him honest and transparent. He services his work too. Once Scott was at my house, don't remember why, and I mentioned that my back door was sticking. He fixed it - and this was years after he had installed it. Things like that made him the logical selection to do my latest project. We just have a good working relationship. That's important to me.
    - charlotte c.
  • A
         My husband and I  received three bids for a small kitchen remodel in Southwest Reno.  Bridges Construction was the only one who itemized the bid, so we could see actually where the money was going.  One company was not even willing to provide a written estimate until the verbal one was accepted (which was way too high!)  We chose Bridges Construction because the price seemed fair and Steve Bridges, the owner of the company, has build custom homes in the Reno area.  We figured he would provide a quality product.  He had also received great reviews on Angie's List.
         We were not disappointed! From start to finish, Steve and his wife Chris were very professional, communicative, and responsive to questions and concerns.  Steve has an excellent crew, including Kyle their son, who provided beautiful, quality work in every aspect of the remodel:  demo, painting, electrical, granite fabrication, and plumbing. We are thrilled with the end product.
    As Steve put it:  he brought our kitchen into the 21st century!  A big thank you to Steve, Chris, Kyle, and all their guys!!
    - Carolyn L.
  • A
    He is excellent. He is unlike any other. The average contractor just gets a plan that you give him and then builds the house, and he would draw plans but once you start building, he just keeps getting more new ideas and either doing things cheaper/finding a way to do things cheaper or make them better.  I give him an A on everything. For his service, I don't know...I mean it is all in the cost of construction. I did know, I don't think it is enough and I've told him that. He is the best possible one you can find. I've lived in this house for 22 years and he comes by, if he sees something that is wrong here, he just fixes it.
    - Bruce M.
  • A
    This is the second project we have had Highlands perform and the work could not have been done better!  Extremely meticulous, superior quality construction and unfailing honesty at all levels during the project.  During the course of some exterior board replacement, the crew found a problem caused by the original builder.  The crew immediately notified Kelly (the owner) who came up and inspected the house plans and explained exactly what was going on.  He and the crew explained their proposal for fix and got the work performed with minimal interruption to the main project.  This saved us enormous amounts of time and money in the long run.  The work wasn't even something that was a money maker for them and quite honestly, it would have been just as easy for them to ignore it and continue with the project in order to move onto something which was a better profit for them.  To us, this just highlighted the integrity of the company from top to bottom.   
    Everyone from the support staff to the owner kept us in the loop every step of the way and made sure the job was top quality.   The crew (Bill, Roger, Cody and Isiah) were exceptionally professional and took great pride in their work.  They were always on time and able to adjust their schedule if we needed them to without any issues.  
    We have referred numerous people Highlands and not only will we use them exclusively in the future, but we will continue to recommend them for jobs both large and small.
    - Carol R.
  • A
    Excellent.  The workers appeared every day and were friendly and responsive to questions.  They had all the proper machinery for the jobs they did and did the work carefully and completely.
    - Donald/Mary Alice P.
  • A

    The construction team was amazing.  They treated my ideas and wishes with utmost respect and professionalism.  The breadth of experience within the team was impressive.  They were very dedicated to the project and showed pride in their work.  I was much impressed.

    - ricky d.
  • F
    when he left, I was told to expect to a bid via email. no such thing has occurred. frankly, this seems to be common practice with business' these days. are these companies so flush with work that they can simply ignore the little guy?
    - Joseph M.
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Home Builders in Reno

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  • ParisGroup

    2505 Anthem Village Dr E119
    Henderson, NV