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Find Top-Rated Reno Flooring Installers

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Flooring reviews in Reno

Real People ~ Real Reviews ~ Real Results

  • Miserable experience. Blame the customer. Lied to my face. Never got our stair right after the second going on third attempt. I asked them if they had their own installers and then sales woman said yes. They do not. They hire contract labor that was at my home until 10:00 pm one evening. Many more attempts with failures. Never got it right and wanted to try a third time. Ruined the paint on my stair rails and scratched my wood floors. Left my house trashed and dangerous with hundreds of staples all over. Overall a miserable experience. We elected to part ways rather than let them try again with the potential of more home damage.
    - James W.
  • Their workers were professional and competent, and their decision to re-grind the floors after the first stain did not turn out as we had hoped was service above and beyond our expectations. We are now extremely pleased with the final result. Great service such as this company has given to us is something that others should experience, and we hope to recommend the company to others as we have an opportunity.
    - Lawrence J.
  • The showroom - Was treated very well and shown a good selection of flooring. I chose and the flooring was scheduled for about two weeks later. The installers - The three installers showed up on time and did an excellent job, matching the height of the flooring chosen for the bedrooms perfectly to the height of the tile in the hallway. They were easy to work with, listened to what I had to say on how I wanted the rooms to look. Yes I would hire them again.
    - Darlene K.
  • Great! I had used Jose for another project in the past and was impressed with his work. He was able to help me finish upgrading my bathroom and I am very pleased with the finished product. He has become my "go to" handyman for small projects around my house, inside and out.
    - Jeanette J.
  • We scheduled two appointments to finalize measurements for our bathroom tile and kitchen backsplash but no one bothered to show up. We did not receive a phone call to let us know that they were going to be late or unable to keep the appointment. We called to check on the first missed appointment and the answering machine was not working so we were unable to leave a message. The next day I stopped by the store to reschedule and was told that due to someone going home sick that the initial appointment was not scheduled as it should have been. An appointment was scheduled for the next day but again no one arrived. We were very disappointed in the service and would not recommend using this company to anyone. When we visited the showroom the staff seemed very unorganized and unprofessional.
    - Mike M.
  • They came out and they looked.  They were originally going to do the repair.  We thought it was going to be a simple job, and the floor job got too much for him, and he recommended I find somebody else, which was the right recommendation.  He didn't recommend anybody specific.  He just said somebody with a license had to do the work.  Overall, it was good.
    - Edwin J.
  • CETO Builders were wonderful to work with. Scott and his crew were great. We honestly have nothing but good to say about working them. Scott was always great about letting us know when they would be arriving, how the project was progressing, and keeping us informed every step of the way. We were very happy with all the sub-contractors Scott used also. Our daughter was graduating from the University of Nevada Reno and he made sure we met our goal of being able to use that new room for her graduation party at our home. We highly recommend CETO Builders.
    - Janeen H.
  • We couldn't be more excited about how our remodel went! The Bridge's are a family team that are wonderful to work with. We found Steve, Chris and Kyle to be very contentious, trustworthy and honest. It was so easy to hand over the keys to the house to them. They were all readily available for any questions along the way. Their professionalism and experience was much appreciated, as this was a long distance remodel from California. The whole process was pretty seemless and came in right on time. We couldn't be happier!!
    - Kelly D.
  • The Best Hardwood people were good to work with. They were on time, professional, good communicators, did high-quality work and cleaned up after themselves. Their price was very similar to 2 other quotes/bids.
    - John B.
  • Best Hardwood can out and looked and said that he needed to do some research on the floors as he had never heard of the brand. He can out again and told us that he would not touch the floors as they weren't good quality and they used the wrong moisture barrier paper as well. We appreciated the honesty even though it was not what we wanted to hear. We went to their show room, which is beautiful, and picked out another type of floor. We will wait awhile before we replace the floors. Best Hardwood will be replacing them when we decide to redo them. All around a great experience with them!!
    - Tommie C.
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Flooring Installers in Reno

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