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Eye Care reviews in Reno

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  • Fantastic!  I do not like anyone near my eyes and I also have a strong prescription.  Therefore I am always apprehensive about eye exams.  The entire staff at De Mers is extremely welcoming - everyone from the front desk, through the doctors and on to the people that fit patients for glasses are very professional but always have time to answer questions.  They all do an exceptional job of making people feel welcome, important and keeping nervous patients such as myself - calm!!  I came in thinking I needed new glasses but it turns out I just needed my current ones re-aligned!  I had a thorough but efficient eye health and vision exam, and was fitted for prescription sunglasses.  The only reason I gave them a B for accessibility is because I always end up with my second preferred appointment date.  They are busy but definitely worth the wait.
    - Sandra B.
  • I have glaucoma so I went to one of the doctors, he is the glaucoma specialist. He is the first doctor to help me understand what the long term solution will be for controlling my eye pressure. They are professional, very organized, and friendly. I am doing okay after my surgery.
    - Rebecca W.
  • Great that he can now see so well. The only complaint is that they tried to change the terms that were sold to me originally. I had kept the paperwork from our initial visit so I was able to insist on those terms. I was a little upset that on the day of surgery, when you are most vulnerable, you are then offered more of a guarantee for more money. Felt like a ill timed sales pitch. Other then that offence everyone was so nice and we are very happy. Would really recommend Lasik of Nevada. In fact, we have told everyone how happy we are. Thank you Lasik of Nevada
    - Denise R.
  • It went fine. I've gone to an ophthalmologist a couple of years ago and I thought that it was not correctable. I thought he did an exceptionally good job. The prescription was effective. There wasn't a long wait. The glasses that I got at Costco were reasonable in price compared to many optometrists these days. I paid at that time and there was no billing but everything was fine. It's a very efficient operation as most things at Costco are.
    - Donald/Mary Alice P.
  • She is wonderful. She is teamed with the Berkeley Eye Clinic which to me is the best place on the west coast. She gives really high quality care so she always checks for any diseases or any changes. She has photographed the inside of my eyes fifteen years ago and then she checks to make sure there are there are no changes. She is absolutely professional and a friendly way. She has a good manner about her. She does a really thorough job. She never cuts corners, makes sure that your eyes are healthy and makes sure that you get the right prescription if you need glasses or contact lenses. She will keep working with you until everything is perfect. When I first got contacts, I went back to her about three or four times until we got the right fix. I just had a very bad eye sight so it wasn’t easy to get the right contacts but she tried different ones and we found the one that works for me. And with my eye glasses too, if I am not satisfied or something’s wrong, I just go in and she will check it and makes sure everything is okay. I was with her when she was at Sam’s club, she moved on to a different clinic. The new clinic really wants you to buy your glasses there but she doesn’t force you either way so I could buy it where I want to. She doesn’t say go to this place or that place; she just gives you the prescription. When I had bad allergy, she made sure I got the right allergy eye drops that I needed for a while. She is just concerned about your eye health and she will go way out of her way to make sure that you get as much as of an insurance claim also. We have insurance and so she will do everything she can to get full benefit for you. She will tell you upfront, your insurance company will pay for this but won’t pay for that and I call them up and I ask them this and that and she doesn’t really burden you with too much information but she tells you right up front, that these are the choices that you should make and if there is ever a question with your eye’s health, go with your eye health no matter what. She wants you to have healthy eyes.
    - Lisa B.
  • The procedure is just as the doctor explains recovery that night was a little more than I thought it would be but by the next morning everything was great. I wish i would have spent more time deciding or considering the mono vision as I am actually wearing glasses more now than before. I almost never wore my glasses at work sitting at my desk but now need them full time at work. Have not decided if the trade of was worth it yet or not. I also never needed glasses to see my phone or GPS and now have to keep my reading glasses in my pocket no matter what I am doing.
    - Rod E.
  • The first time he performed the procedure, it was not completely successful and I needed surgery again. Now my vision is better, but I now need reading glasses. I was hoping to no longer need glasses
    - AARON C.
  • Dr. Kattlyn was wonderful and took a lot of time explaining things, especially after she found something unusual during the exam.
    Dr. Davis was very patient and helpful while I was choosing a new pair of glasses.  He even took the time to personally look up whether my insurance would cover any of the cost of buying contacts.  These guys know what they are doing and still live up to old school customer service standards, a rarity in today's world.
    - Corene L.
  • We are very happy with him. He is very thorough and does a very thorough exam. He uses a lot of different examination machines and exercises. He knows our history. I have a special history and he keeps up with that. He knows my concerns about it. He is very personable. We just really like him and trust him. My husband goes to him too. We both have been going to him for years. The office is always clean and pleasant.
    - William C.
  • This is a fantastic Costco. We have used all of these services and continue to go back because the employees are so friendly, the environment in clean, organized and well stocked and the prices are great
    - Steven C.
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Eye Doctors in Reno

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