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Dentistry reviews in Reno

  • A
    I have been a patient of Dr. Platt since he opened his practice about 30 years ago. I always feel comfortable with Dr. Platt and his staff.  I'm 82 and still have all my teeth. Dr. Platt goes above and beyond.  He has stopped in from being out of the office just to care for unique dental needs for me at varying times. Excellent care.
    - Joy W.
  • D
    I did not like their services. They made promises that they have nitrous oxide but they never did. I had to have several crowns put on. It took 10 different fittings to get the right crown on one of the teeth. It was a horrible experience. They were incompetent. It required so much time and they didn't get it right as far as getting the crown sized right. It was horrible at that time. I even had a panic attack and they were going to have to call an ambulance at one point. The office environment was fair. They have no parking.
    - ARTHUR B.
  • D

    I got badly ripped off. I am still using them. I was supposed to have four dental implants done and they decided they would only do two. They charged me the same amount. It was $11,000. I am still in the middle of getting it finished. It is going to take three to six months to get it finished. How professional is it to say you are going to deliver four implants at $2,000 a copy and then deliver only two and charge the same amount? It is pretty unprofessional. I think they need a lesson in math. Honesty is a nice thing. They are definitely available. The effectiveness of treatment remains to be seen. I went in for the implants and they announced at that time that I had to pay them $8,000. That was kind of a surprise since we are still six months from completion. Actually, I paid them $2,000 to begin with. They wanted $8,000 more and they still haven't finished. It did not sound good to me.  

    - Tom B.
  • A

    Generally a well run office (see below) with a professionally trained staff obviously well coached in patient communication and making the patient comfortable. Anita is a skilled dental hygienist and freely answered all of my questions.  Only hiccup was that although I was given a copy of a detailed treatment plan, I was not provided with a printout of the itemized statement of the procedures performed.  It took three weeks to obtain one because my address had been entered into their system incorrectly.  The error was not discovered and rectified, even after I made two phone calls to the office, until they received returned mail.  Overall, my visit went smoothly and I was satisfied with the cleaning and Dr. Jason's exam.

    - Mary Linda C.
  • A
    Everyone I've had contact with has been very friendly and knowledgeable.  The Sala's have the latest, up-to-date equipment and know how to use it.  This office puts the patient first and have gone out of their way to provide anything a dental patient might need.  They even have an anesthesiologist for the very weak-kneed patient.  They have gas for the partially weak-kneed patient.  The new addition will include more services.  
    I know I'm getting excellent dental care at this office.  It is expensive, but I want to keep my teeth.
    - Susan S.
  • F
    I contacted this dentist to preform extractions for dentures The dentist after my first visit made a contract for partials even tho I had expressed I wanted full dentures, he told me it was my choice and he would do as I asked after first appt I set a appointment for extractions of some rotten teeth I again informed his office I wanted all teeth extracted I went to appt expecting most of teeth to be pulled instead he only pulled ones he wanted I again informed him I wanted full dentures he told me again it was my choice but to think about it awhile when i called back to schedule the other extractions as I knew already before I called that I wanted dentures I had started the process 2 yrs ago before moving from out of state, when I got a call back from his receptionist informing me that he would not pull my teeth as asked and he said he would do. Had I known he was not going to perform the services I requested I would not have had him start the work on my mouth and would have went elsewhere where my wishes would have been followed. I have now purchased a dental plan for his office, so I know not only have to find another dentist but another dental plan as well. Very frustrating to say the least to be told someone would perform services you requested then not do it after starting the work now I have to wait for a refund of the over payment as I had paid in advance for the services he was to perform and then find other adiquite provider to do as I ask, SO MUCH FOR CUSTOMER IS ALWAYS RIGHT  nor with Dr Basta it is what he wants to do. The office staff were very friendly but as far as I am concerned not an accommodating doctor at all. I will not recommend them to anyone
    - THERESA B.
  • A
    There gave me an office tour, described their equipment and even a lab on site for processing scans and making replacement teeth and bridges.
    The dentist's exam was professional and extensive.
    The most up-to-date equipment available and immaculate exam rooms.
    X-rays of my teeth/mouth was per digital scans so no more cumbersome, hard cardboard, film holders.
    I used Angie's coupon so the cost was per the coupon. A pediatric office space with a pediatric dentist will be open in the fall so I will refer my grandsons.
    I was told to choose a flower from a fresh bouquet at the desk when I left the office.
    Extremely good dental experience and I would recommend this office to anyone with a dental need.
    - Carol M.
  • A
    They do excellent service. I would recommend them highly.  It went very well. The staff was excellent. They are very accommodating and not too expensive. I made the appointment, when I came in they saw me as soon as I walked through the door.
    - Sherry B.
  • A
    This dentist was recommend me to me. I have been with him for about 2.5 years. I have no problems with scheduling. They remind me of my appointments very well with emails and phone calls; that is very helpful.
    - Todd T.
  • A

    Up front let me just say that "Dr. Jason is top notch".  The best dentist I've ever come across.  Did he explain everything he was doing .. YES. Was there pain with either the shots of procedure .... ABSOLUTELY NONE.  Was the work completed on time ... YEP. Will I return to Sala Family Dentistry .... WITHOUT A DOUBT. Would I recommend Sale Family Dentistry ... ABSOLUTELY.

    - Don B.
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Dentists in Reno

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