Entourage - Euflooria

A124 REVIEWS

Founded 2006 • Angie's List since November 2010

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Sunday
9:00 AM - 2:00 PM
Monday
7:45 AM - 5:00 PM
Tuesday
7:45 AM - 5:00 PM
Wednesday
7:45 AM - 5:00 PM
Thursday
7:45 AM - 5:00 PM
Friday
7:45 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM

Company Contact

7910 S Rainbow Blvd #100

Las Vegas, NV 89139

Description

Euflooria (The Showroom), and Entourage (The Installation Company) has made it possible to come together and include a showroom for our customers. We are still a family owned business. We have a small number of employees, and that is the reason why we stay dedicated to our customers. Every job counts for us... whether it is big or small. Our independent installers have been with us for several years. Everyone is background checked, and has no records of any kind with the law. We are licensed, bonded and insured. (License # 0079693, License #0074205, License #0076088, License #0076386) with Insurance of a $2,000,000 Policy. All of our estimates are presented to our customers on a formal estimate sheet, and you can trust the fact that our numbers never change, once the job is estimated. If you would like to receive that customer service that you so well deserve, please give us a call, and let us be the flooring company for you! Additional Contact Number: Anthony Herlihy (President) 702-280-1593 & James Sooley (Store Manager) 702-496-9127...

Verified Reviews

124 Total Reviews
Reviews by Rating
A Rated
108
B Rated
6
C Rated
4
D Rated
0
F Rated
6
Read reviews by category
flooring (107)carpet installation (40)hardwood flooring (30)tile installation (21)floor cleaning (2)interior design (2)woodworking (1)
Showing 1-10 of 124 reviews
F

RATED

03/04/2020

Renee called, made an appointment to give me a quote, and did not show up. I called and left her a message asking if she was still coming (45 minutes after she was supposed to arrive), and she didn't return the call. Bad manners, at the very least.

DESCRIPTION OF WORK
Repair/replacement of damaged wood flooring in my home.

CATEGORY flooring

WORK COMPLETED ON 03/03/2020

A

RATED

01/18/2020

Service was excellent. Anthony made sure to inform us of the possible costs involved, i.e., possible floor leveling required for laminate, new baseboards and the lot. There were no surprises in the process. I had used Euflooria before to replace flooring in guest bathroom and they did an excellent job as well.

DESCRIPTION OF WORK
Laminate flooring in LR, Kitchen Halls and Dining Room

CATEGORY hardwood floor repair

COST $6,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/11/2020

A

RATED

09/14/2019

All of the crew were very professional and did an excellent job. I will be calling Anthony when I am ready to have my upstairs rooms carpeted and the bathrooms redone. Excellent company and reasonable fair pricing

DESCRIPTION OF WORK
New carpet in living area and stairs, laminate flooring in kitchen dining area

CATEGORY carpet installation, flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/06/2019

SERVICE PROVIDER RESPONSE

Thank you for choosing my comapny. I appreciate all of your pateince, and very glad we were able to get all of that taken care of. I will be ready for you in the future. Please enjoy your brand new flooring!
F

RATED

04/20/2019

Everything started out well. Anthony Herlihy of Entourage came to my house on 3/2/19 to give me an estimate for a tile job, and he emailed the estimate to me a few days later. Subsequently, we exchanged a few emails regarding the estimate. On 4/3/19, I emailed Anthony to tell him that my husband and I wanted to proceed with the tile job, but I didn’t hear from him. I followed-up with a call to his...

DESCRIPTION OF WORK
Replace 800 square feet of porcelain tile in kitchen, hallway, laundry room, and bathroom and install new baseboards.

CATEGORY flooring

COST $7,400

WORK COMPLETED ON 04/08/2019

SERVICE PROVIDER RESPONSE

I am extremely sorry that you felt this way about me. It is not in my best business interest to leave customers hanging out to dry. Clearly we did email back and forth for about a month with all of the changes you had requested. I can not control the cell phone situation, but I can assure you that I didn't just hang up on you. Just to clarify a couple of things... you mentioned that I did not want...
A

RATED

04/05/2019

THEY CAME ON TIME READY TO GO TO WORK.MATCH COLORS (GREAT). when they left you would never know that they were there 5 PLUS STARS.!

DESCRIPTION OF WORK
REPAIRED SOME DAMAGED FLOORING

CATEGORY flooring

COST $470

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/04/2019

SERVICE PROVIDER RESPONSE

I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is sometimes it doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do repair...
A

RATED

02/21/2019

The pros arrived on time and work progressed efficiently and was completed in less than 90 minutes at a very reasonable price. They brought all the right tools for the project in their truck and moved and replaced furniture where necessary. When the project was completed, work areas were cleaned thoroughly of excess old carpeting. I recommend the company without reservations!

DESCRIPTION OF WORK
Re-stretching wall-to-wall carpeting in 4 rooms in my house.

CATEGORY carpet installation

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/21/2019

SERVICE PROVIDER RESPONSE

I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is sometimes it doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do repair...
A

RATED

11/04/2018

Very nice and responsive folks who did a great job at a fair price.

DESCRIPTION OF WORK
Outdoor Carpet installed on a the deck of a lake home.

CATEGORY carpet installation, flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2018

SERVICE PROVIDER RESPONSE

Thank you for allowing us to do the patio work at your residence. It was a pleasure working with you. Please call me if you need anything in the future.
A

RATED

09/18/2018

Anthony the owner and James his partner were fantastic. I actually contacted three providers from Angies List. Two local, which included Euflooria as well as a nationally known provided, Empire Carpet fo an in home estimate. I was not impressed with the other local provider so I chose not to visit the showroom. Empire Carpet and Euflooria had great customer service when I contacted them. However, ...

DESCRIPTION OF WORK
Carpet for master bedroom and stairs.

CATEGORY carpet installation

COST $4,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/18/2018

SERVICE PROVIDER RESPONSE

I very much appreciate when a customer takes the time to leave a feedback that allows other potential customer to understand how we work. Ultimately, you are my customer and need to understand what YOU want & need, not what a salesman just wants to sell you. I am in the business to have all of my customers as future customers again. There is nothing more satisfying then a customer calling me 2-3 y...
A

RATED

05/21/2018

Went well. They came back and made sure that I am satisfied. Polite and nice.

DESCRIPTION OF WORK
Floor installed by some one else had problems

CATEGORY flooring, hardwood floor repair

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/20/2018

SERVICE PROVIDER RESPONSE

I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is that sometimes if doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do t...
A

RATED

04/05/2018

Excellent. Even though this was a small job of my home in Red Rock Country Club, Entourage - Euflooria were both responsive and punctual. The work was high-quality and will make a huge difference as I prepare to list my home. I was very grateful for the professionalism for such a small job.

DESCRIPTION OF WORK
Wool berber stretching and seam repair.

CATEGORY carpet installation

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/23/2018

SERVICE PROVIDER RESPONSE

When a customer takes the time to call my company out of all of my competition, I want to be there for them! On these repair situations that other companies don't want to handle, I just have my customers pay my guys direct. It makes the customer happy, and takes care of my guys pay for the day. I am glad that we were able to help, and I appreciate you very much!

Services Offered

Hardwood, Laminate, Carpet, Tile, and Vinyl for Sale and Install.

Services Not Offered

Carpet Cleaning, Grout Cleaning, or Refinishing of Hardwood Flooring.

General Information
Licensed
NA
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, PayPal, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.