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Eye Care reviews in Henderson

  • C
    Peter W. DeBry, M.D. - NV Eye Surgery
    I've been to this office twice in the two years since I moved to Henderson, NV from Colorado. Perhaps I was spoiled regarding the level of service that I received in Colorado. Anyway, my primary concerns are in three areas: (1) I was called to the back at about the time of my appointment. However, after I was seen by the first "technician" who superficially checked my vision with my existing eyeglass lenses, I waited another hour in their "interim" waiting room, before I was called for the next stage of exams. During this waiting process, I asked "staff" persons why other patients were moving on while I continued to wait. The basic "attitude" I received was that I should just be patient, and I should sit and wait my turn. (As an aside, I felt that I was just another cog in the office's assembly-line wheel). (2) When I finally saw the doctor, I asked about my eye prescription (since I was concerned that the initial person's analysis was superficial, at best.). The doctor informed me that that was a service they do not perform and that he would be happy to refer me to a optometrist for that service, if I wished. (Like I said, perhaps I was spoiled by my Colorado ophthalmologist). (3) When my wife visited the office for her 6-month checkup in 2016, she requested to see an ophthalmologist. (For background she had both cataract surgeries in Colorado). However, she was provided a visit by an optometrist and not an ophthalmologist. No explanation was given. She is currently looking for a new ophthalmologist.
    - Craig P.
  • A
    Grant Steven E ODPC
    Dr Grant was fun and professional.  I felt the eye exam was thorough.  His office staff is odd for a lack of a better description.  They aren't friendly, but not unfriendly either.  They greeted me promptly but are just not welcoming.  Ken was the person who fitted me for my glasses.  Ken  was very friendly, knowledgeable and helpful in finding me just the right glasses.  He was patient and made me feel very comfortable with my decision.  If he's not there on the day you go in for glasses, should you decide to purchase them through Dr Grants office, wait for when he is working.  Well worth it and you will feel confident in your fit and decision with Ken.
    - Earla P.
  • A
    Healthcare Partners Medical Group
    I go in every five weeks to get a shot in the white part of the eye ball. I have been going to him for over two years. He saved my eye sight, I can still drive and all. Otherwise, my mother and my sister at eighty years old, they were legally blind. I am about 88 years but I can still drive. He did an excellent job. I highly recommend him. When I call for an appointment or have an appointment, they never change it on me. Punctuality has been great. For staff friendliness, they are excellent. They go overboard. It is just like meeting a family when you go there. They are really nice. For bedside manner, I have no complaints about him. I have been treated very well. I pay a copay at the office and I have never had any problems with them.
    - Homer & Joanne M.
  • A
    A YESnick Vision Center
    It went great, we had to schedule all four of our family members to come out. They were great about being flexible with schedules, and they've always done a great job. I would recommend them to anyone. The eye doctor is excellent. He actually talks to you during the exam to tell you what he's seeing and what he's not seeing, and we really appreciate his expertise.
    - Brett D.
  • B
    sears optical
    They were good on price and the frames. Not to good with the lenses, and I had a lot of trouble getting the glasses right. A lot of it is my eyes, so I don't know if it was lack of skill or just my eyes. I've used them in Costa Mesa and Texas. There was less of wait and more courteous. The office environment was good.
    - Sherry H M.
  • A
    Shepherd Eye Ctr
    The staffs are very friendly and outgoing. It was a good experience. I do not think I sat in the office for more than fifteen minutes or that long. I just relocated from New York. This was my first experience with them.
    - Cynthia M.
  • A
    Dr. John C. Lawyer
    Everything was great. This was my first time here. Getting the appt. was very smooth. The receptionist was extremely nice and helpful. Parking is easy. The Dr. was very excellent. I didn't have to wait when I got there, he was very nice and knowledgeable..They sell glasses there, but were not pushy to buy their frame. They do have a lot of different styles. Overall, great experience and he will be my optometrist now. Highly recommend.
    - James C.
  • A
    Paul S. Johnson, OD, PC
    Dr. Johnson and his staff are always amazing! Dr. Johnson always takes his time to fully explain everything thoroughly. I never feel rushed.  The Dr. is always on time. Everyone is friendly, knowledgeable and professional. Great place and people!
    - Diana L.
  • A
    Korman, Dr. Shana
    She took me in right away. She checked thoroughly my eyes using a refractive lens (and not so sophisticated machine) that who know how accurate is). She explained to me in detailed what she was examining and what she was looking for. Luckily my eyes were healthy so I was very relieved. A++ provider. I has see eye doctors for almost 40 years, every year, and she is one of the best. Lucky to have her in Nevada!
    - Wolfgang B.
  • C
    Shepherd Eye Ctr
    The doctor took all of 2 minutes to look at my eyes and tell me that I had dry eyes and there was nothing he could do to
    help me - just keep using eye drops.  I asked him if that could really be the reason, because my eyes were watering constantly, not dry.  Then he proceeded to tell me that I needed to make an appointment to come back as soon as possible to have a complete eye exam and get an evaluation for cataract surgery!  I told him I had just had an eye exam about four months ago from another eye doctor and my vision was fine ? and there was no indication that I had cataracts.
    He said well, you can't tell, you are a regular person -- I am the eye doctor, and everybody has cataracts.  Make an
    appointment so we can evaluate you and talk about cataract surgery!
    This was the first sign that I should not have gone to this office and do not want to go back!  A few days later (4 days)
    my eyes were much worse and I was now away on my business trip.  My eye lids had become swollen and red, the skin around my eyes was red and the skin was starting to peel off in both areas.  I was using the eye drops as he had suggested and getting much worse.  So I called their office, thinking since he had just examined me it would be better to try and get help from this
    office, even thought I was not pleased with my initial encounter.  I mentioning that I had been there just days before and asked if there was any way the doctor could recommend something else that might help since I was out of town like I had told them I would be, the constant use of the Refresh Plus eye drops were not helping, and I needed to survive until I got back home.
     I mentioned how my eye lids were now very swollen and were bright red, as well as the area around my eyes and the skin was starting to peel off both areas, and I still had the profuse watering in both eyes.  They were very short with me and said the doctor said he could not suggest anything and I should just set up an appointment with an eye doctor where ever I was.  I
    thought since he had just examined me before I left on my business trip, he would be the best one to call.  Apparently not!
    I could not get in to see an eye doctor where I was, so I went to a CVS pharmacy to see if I could find anything to help.  The pharmacist there suggested that it looked like I was having an allergic reaction and that I try using an over-the-counter allergy medicine to see if that helped until I could get in to see an eye doctor when I was back home (in two more days).  I got the
    allergy medication, started taking it, and within 24 hours, the swelling of my eye lids, the red and peeling skin, and the profuse watering had all started to subside.  A more days on the allergy medication and all my symptoms had gone away.
    I would also like to add that they scheduled my appointment for 8:15am.  I got there at 7:55am and signed in on their arrival sheet.  After waiting what I considered to be a very long time (it was then 8:55am) I went up to the desk and asked if they had
    missed calling me in for my appointment.  The girl said, ?Oh, no.  There are only two more people before you.?  I mentioned that my appointment time was 8:15am, and it was not 8:55am and asked why they were so far behind.  She explained that they were not behind.  My arrival time had been set at 8:15am, but my scheduled appointment time on their list was set at 9:00am.  I said no one had told me anything about there being two different times, and this was a waste of over an hour of my own time from work, since I had made sure to arrive early for the 8:15am  time they had given me.  She was very curt and said, well that is the way they do things, so I should just go sit down and wait until they called me to go back to the examining room.
    After my exam, I went out to the checkout station.  I asked the cost of my visit and was informed it was $152!!!!.  When I questioned that amount for me being in the room with the doctor less than two minutes and not even having an eye exam for glasses or anything, I was told not to worry about it, that the way it was coded my insurance would cover the full amount.
    Sadly, this is why our health costs in the US are running rampant.  Maybe the way they code it my insurance will cover the full cost, but that does not make it ethical or a fair cost for services provided. 
    It seems this group is only interested in getting as many people as they can into their system so they can bill for the highest cost procedures possible (cataract surgery) even if not needed.  When you call their number and are put into the waiting loop of recordings, all you hear is about cataract surgery and how their office does the largest amount of cataract surgeries each year in Nevada.  I do not doubt that.  They do not seem to even care about the patients they serve, only the bottom line on their yearly income statement!
    - Jan S.
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Eye Doctors in Henderson

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