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Hvac Repair reviews in Tijeras

Real People ~ Real Reviews ~ Real Results

  • We had a water heater installed 4 months ago. They brought out wrong heater then tried to charge us for their mistake. It started leaking so we called for 3 days trying to schedule. The owner passed us on to another employee who then passed us off to the "receptionist" who hung up on us. This was during a discussion that we have tried for 3 days to get on their schedule and will never use them again. Then we spoke to the plumber who said he doesn't give a sh*t and hung up. So much for standing behind their work, professionalism and customer service.
    - Mike D.
  • Professional and punctual. Very responsive on the initial estimate and accommodating of changes in project schedule. Willing to break initial estimate into two parts (furnace install and water heater install) and delay second part (water heater install) to accommodate installation of flooring. Price was middle of bids received.
    - Charles C.
  • Best experience with an AC company! The two guys showed up quick on day after Christmas, diagnosed and repaired within a few minutes the problem and had the AC up and running! We had an estimate from another Naples, FL based AC company at almost twice the cost of this repair!
    - Thomas P.
  • BEST experience I've ever had with any type of contractor! They arrived on time, and were very professional. If they had any problems with my older house's plumbing or anything, I didn't hear about it. They were quick & I think my utility room was cleaner when they left than when they arrived! The supervisor came by a little while after they left just to make sure everything went well, and the inspector who came out said they did a great job. I have never seen a company work so hard to make sure the customer was happy. The price was a little higher than the other bids I got, but I feel the peace of mind that I have that the job was done well & they will stand behind the work is worth it.
    - Ray and Su K.
  • I was so impressed with this company from start to finish. The first woman I spoke to was so friendly and got us scheduled right away. She told us the name of the man who would be coming out to bid. Kevin called when he was on his way and was right on time, Kevin did an amazing job walking my boyfriend through the options. He provided a bid right there on the spot with options lower and higher cost furnaces. He then called me to explain what he had talked to my boyfriend about, etc.
    We were able to get scheduled right away to do the work, he was even willing to come the day after Thanksgiving.
    The two guys who showed up to do the actual work were great, too. They called first thing in the morning to let us know they were en route. They were professional and did everything laid out in the proposal. I would certainly recommend them to anyone in the future and will definitely return myself in the future, if needed.
    - Sonya D.
  • The service provided was basic. Inspected operation of boiler; lit pilot light and test operation. Recommended boiler replacement and addition to tankless water heater.  Also recommended replacement of water softener with magnetic inline system which has no technical merit.  Provided quote for boiler replacement. The quote was about 30% higher than I expected based on price comparisons.
    - Larry V.
  • They located the line, but it would not hold pressure.  The backside of the house is underground, complicating things.  They came into the house and determined there was  leak, that we were not previously aware of. They dug in a different place outside and located the problem.  A connection had come loose that had been barely hanging on for some time.  A problem we would not have know of if they weren't here.  I am not sure how many companies would have had the expertise and determination to find this problem.  These guys are true pros.
    - Lisa A.
  • Ray was very competant. Took time to explain what he was doing and did a great job. There was some confusion with the company re: scheduled appt time but they were quick to rectify it and accommodated our needs. We will DEFINITELY use this company again!
    - Heidi D.
  • He called back to confirm date ,time,and address in Santa Fe. Called him a week later to say if he didn't call back the next day. I would call Angie's List. He called the next day and discussed the problem. Said he would take care of this and call me right back. It is now 2 days and I have not heard from him.
    - Dorothy M.
  • We gave Abel Plumbing a try after reading great reviews for them on Angie's List. We went with them because we were unhappy with the company that installed and serviced our cooler for the first year. We originally had them scheduled to come out in the middle of October, but it was so warm we rescheduled them for the end of the month. Rescheduling was not problem at all. Melvin sent out a two-man team. We REALLY appreciated that. It made the service call very expedient. They showed up an hour after our original time, but they called first to let us know that the service call they were on was taking longer than originally planned, so it was not an issue. Both of the service guys seemed knowledgeable and friendly. They both acted in a professional manner, and were polite and courteous. One of the guys, Kirby, actually climbed into our tiny furnace closet to seal up the furnace duct. He said that it had been sealed with regular duct tape, and that it was not up to code. We have lived in this house for 9 years. We have had at least 4 different companies look at our furnace for varying reasons. Kirby was the only one that took the time to identify and fix the leaky vent duct. It is that extra attention to detail that sets these guys apart from all of the others we have dealt with over the years. They gave us a 10% discount for being an Angie's List member. We are extremely happy to have finally found a reliable plumbing and heating company. We are going to tell all of our neighbors about them, and we will definitely be seeing them again in the Spring when it is time to fire up the cooler again.
    - Alison W.
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HVAC Contractors in Tijeras

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