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Professional Work reviews in Taos

  • F
    Silver Connect Web Design, LLC

    First of all, their webmail and storage prices are outrageous; $120/year for only 1 GB of storage and 5 email accounts, and that's not even including hosting or any other services.  Most hosting services these days will give you hosting, thousands or even an unlimited number of email accounts, tens or even hundreds of GB in storage, and a multitude of other services often for less than $10/mo.  Not only does Silver Connect charge such outrageous prices, they completely failed to even mention that email was not included in our hosting package, and did a terrible job helping us to understand what we were paying for.

    Silver Connect also built our website, but when we started discovering all of their hidden costs, we decided to keep the website, but switch to another host. With other hosts this is normally a very routine and straightforward process. Silver Connect, however, had apparently locked us in to a 2-year commitment, again WITHOUT our knowledge, and so refused to provide us with FTP and database access (to a site we had already paid for!) until we paid them for the full two years of hosting.  Essentially, they held our website hostage until we paid their ransom.

    Finally, it is a frustrating fact that most tech support centers these days are lacking in fluent English-speakers, but this call center is particularly terrible. On most occasions I either had to continually ask the agent to repeat themselves or ask for another agent.

    I HIGHLY recommend avoiding this company and selecting a more reputable hosting and/or web design company.


    - jimmy c.
  • C
    Taos Valley Rv
    We were very dissatisfied with our experience. The staff seemed incompetent, angry and aggressive. They appeared to be looking for a reason to argue rather than serve the customers. We just wanted to park for a week and enjoy our vacation. They lost our reservation and insisted we could fit into a tent space!!And the water shut down at night. We just couldn't get our problems resolved and the staff seemed unreasonably angry with us for just wanting the correct services.
    - John G.
  • F
    Kokopelli Real Estate & Property Management
    .The experience could not be any worse. The property was extremely filthy and we spent two weeks with rubber gloves on scraping and scrubbing. We had spent a great deal on moving expenses and were more or less stuck with this.
    They also lied to us about the availability of phone and internet.
    After we arrived and cooked a meal we discovered that the garbage disposal did not work. Two men showed up to unclog it. Then they scheduled another man to replace it on a different day but he did not know how so he brought a buddy to coach him. It still did not work. A few days later a professional electrician and his son showed up and plugged it into the correct outlet. It took six people and the agent making calls to change out a disposal.
    A week later the roof leaked in the office. That has required three trips here so far by the maintenance person and it only has a temporary patch.
    A week later the hot water tank went out. Again it took several trips by different people to get it going. It is still not correct. The electronic ignition is shot. There is another roof leak that leaks directly onto the tank snuffing the flame. It took several phone calls to get anyone to show up. At one point the agent told us that we "need to learn how to light it." without knowing what the actual problem was. With the electronic ignition out, this requires crawling on your back in the muck from the gushing roof leak. The tank is outside in a closet. It took 5 phone calls to get someone to show up. Each time we were told someone would be here. No one showed.
    This is not some cheap apartment. it is a house in a nice neighborhood for which we pay $1200/month.
    The employees are not professional. They do not ask any questions when there is a problem and often send the wrong type of professional.
    I don't like leaving negative reviews, however, I want to let people know so that they do not have to go through this type of thing with these people.
    - Rose C.
  • A
    Verizon
    The service has been good. It certainly works better than the other one.
    - Ann K.
  • A
    Holy Cross Hospital - Taos
    It's a small town you get in and get right out.
    - Ann K.
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Professional Services in Taos

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