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Basement & Foundation reviews in Santa Fe

  • F
    After having all the needed paperwork before doing the scheduled inspection in order for us to complete all objections in our purchase of a home Frank Zamora shows up at the property, trashes the existing system saying it was not done legally although all the permits and documents are stamped and approved by the state he says it will have to be rescheduled since he could not get to it for another 8 days....all the paperwork requested had been in his possession since July 15! He has jeopardized our closing on schedule and not fulfilling the objections on time. He does not return our agents calls timely and his lack of professionalism and abhorrent lack of ethics has caused us to seek professional help elsewhere regarding the inspection of the existing septic system....that by the way was updated to code in 2017.
    - Susan M.
  • A
    Overall, we were very pleased with AAA septic. my husband and I were in the process of purchasing a foreclosure when we called AAA to do a spetic inspection. They were very professional and reliable. We had never had a septic tank before so I called several times to inquire about what certain things meant and why they had said that we needed to replace the tank after inspection. Both Gina and Ralph were very helpful in explaining things throughout the process. At one point we had an issue with the county and Ralph was very helpful, even going to the point of calling us directly and calling the County Official directly to get additional information.
    - Kristin K.
  • A
    Advanced American Construction Inc.
    Advanced American Construction did an excellent job. George was very helpful in explaining how the work would be done and providing a cost estimate. His crew were punctual, did a fantastic job, and left the work area clean. I definitely recommend this company, and we plan to call them in future when we need construction or repair work done.
    - Angela A.
  • D
    Hunter Builders LLC
    David came out quickly and gave a good estimate. He was easy to talk to and had a good plan for the work I needed done to bring the floor in a recently bought house up to code after rotting was discovered. He was also willing to do the additional work of stripping and staining french doors. He had an idea of how to stop / patch some rotting in the wood frame of a door that could not be replaced easily. Overall, the quality of the work looked great. We stopped by several times during the work and found the crew to be hard at work most of the time. The main problem we had was with the cleanliness and professionalism of the crew. During the work, we asked them to keep the bedroom sealed off since a lot of dust and dirt was being moved and we wanted to keep that room which had just been painted clean. We set up plastic to keep the room separate. The crew needed to get in to stain a door and didn't bother to reseal the plastic, which ended up creating a lot of work from us to clean the bedroom at the end of the work. When the job was complete, we noticed some problems. We had been doing some other painting and work on the house in the evening and we found some of our tools missing. The crew took a long extension cord, our tape measure, and several screwdrivers, used our paint brushes and paint pan, and used up all our painting tape for the job they were hired to do. This was extremely inconvenient because we were on a time crunch and needed the tools we had bought (and kept in other rooms) for the work we were doing at night - plus materials were supposed to be covered in the quote, so we ended up paying extra since they used our tools. In addition, when the painting tape ran out, the crew used our masking tape on the walls near the doors. When it was removed, it pulled the paint up and we ended up having to patch around the door and repaint. In addition, the crew often smoked cigarettes outside and left cigarette butts all over the front yard and street. When working in the bedroom, a room that had recently had its floor refinished, one of the workers was eating sunflower seeds and left shells everywhere. They didn't do a good job of removing the painter's tape from the doors they refinished and left bits of tape everywhere. The crew left sets of nails/screws and brackets throughout the house randomly and one of cars got a flat tire from a screw that was left right in front of the house. We paid the bill before the final cleaning since David was available and asked us to pay then, but they hadn't completed the patch of the rotted wood in the door frame yet. David stated they would come back and patch the wood, but that job was never completed. I ended up having to do that work myself despite the payment. While the work they did was great and I was very pleased that I was able to get a licensed contractor out so quickly to Santa Fe for the work, in the end I was displeased based on the lack of clean up, the use of our tools, and the fact that they never completed the job that I paid for. David did replace the measure tape and extension cord when we commented to him on the problem, but stated his crew had just gotten the items confused, despite the fact that we had put our tools in rooms that were not being worked on.
    - Amy G.
  • A
    Anytime Plumbing Sewer & Drain LLC

    Anytime Plumbing took my call and responded to my home within 20 minutes.  They were polite, professional, and efficient.  I will definitely contact them again if the need arises.

    Thank you Anytime!

    - Leighann T.
  • A
    One day last spring I was horrified when I walked out into my backyard to discover water bubbling up where the septic tank is located.  Initially I called a different company, one that had previously pumped our septic tank on several occasions.   They pumped the tank & explained that the leach field was exhausted & we needed a new one put in.  Their estimate was very high (double what Richardson's charged) and they also insisted it would be necessary to cut down several mature trees to get their excavating equipment in place.
    Thankfully we decided to get another estimate.  Richardson's Excavating was a referral from a neighbor.   Although my initial call did not get returned immediately (they were in the field & out of cellular range), all subsequent follow-up was timely.  Rich walked the property with me, determining the least invasive way to get the job done.  Thankfully we had a nice open space where the field could go, but it required trenching through a narrow area between mature trees to get to the open area.    Also he was able to engineer the leach field to be two separate "legs" which helped preserve the existing trees.
    Rich explained what documents he would need from me to apply for the permit.  I emailed him all requested items, and within about 10 days we had our permit, and the work was scheduled.   Seeing the backhoe being unloaded from the flatbed, I was convinced that we'd lose some trees.  However, they expertly maneuvered the hulking machine like it was an extension of their hands, navigating between the trees & extending the backhoe arm through an even narrower channel to get close enough to the septic tank.
    The work was done over about a two-day period.  When the work was done, it was difficult to tell there had ever been any heavy equipment in our yard.
    Richardson's Excavating is a small company, family owned.  They might be small, but they have their own equipment and know how to operate it.
    If I ever need excavating work done again, I will definitely hire Richardson's Excavating without hesitation.
    - Scott M.
  • A
    John Hawkins Construction
    Called him Friday. He showed up same day to check it out. Came Saturday morning with helper and jack hammer to punch thru frost. Helper dug big pit uncovering break and covered hole with straw, overnight temps close to 0. Sunday morning John came out with pile of parts. He patched the break with flexible coupling and carefully reinstalled meter can. Refilled hole with straw, dug-out dirt now frozen solid and we'll have to wait for warmer weather to backfill. The use of flexible coupling was wise choice, allowing both ends of pipe to flex, which caused the original break. This job was done on what for most people was a holiday weekend, but John's charge was less than a plumber's usual weekday rate. I am extremely appreciative of his prompt, efficient, and skillful help.
    - Linda v.
  • A
    Ballew Construction removed old gravel and leveled driveway prior to installing Pavestone Venetian pavers.  Mr Ballew and his workers were pleasant and considerate. They showed up early and worked late in order to finish the project on time.  In fact, I had casually mentioned that we were having guests for dinner on Christmas Day and he and his crew came in early in the morning on Christmas day to finish the job, clean up the construction debris and generally make the construction site as if there was never any work done.  I was very impressed as to their professionalism and consideration.  We communicated throughout the project and Mr. Ballew was very receptive to my requests.  I found them to be excellent and very willing to respond to my requests.  They clearly understand what it means to be in a service industry. I would recommend them in a heartbeat.
    - Michael M.
  • F
    Absolutely horrible company.  First they installed a Multi-Flow system at my house years ago, and maintained it ever since.  Then they told me it needed a 'Pre-Tank'.  So it wasn't installed correctly in the first place???  So about $3,000 later I have this small pump tank installed, and then my house started smelling like a sewer.  After having their work inspected, it turns out the pump tank was installed too low so it does not allow any air to vent, forcing it back into my home.  These guys would not fix it, and when I asked for a copy of my permit, the owner yelled at me.  Needless to say they will never be allowed back on my property.  I hired an honest contractor that came out and fixed the problem.
    - Loren A.
  • A
    Romero Bernard Excavating Inc
    Bernard repaired said damage quickly and efficiently, with little inconvenience on our part. He has always been our choice when it comes to maintaining our driveway, as he does the best work in Santa Fe and is very reasonable price wise.
    - Bradley D.
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Foundation & Basement Contractors in Santa Fe

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