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Hvac Repair reviews in Roswell

  • A
    Allen's Next Level Heating Cooling Refrigeration
    All work was done quickly and professionally. I was impressed and very pleased with the services I received especially after dealing with the last company. What I paid for this service was right in line with some other estimates, as well as cheaper than others. I will use Allen's Next Level for all heating, cooling, and plumbing needs, and so will my family.
    - david p.
  • A
    Allen's Next Level Heating Cooling Refrigeration
    The work was amazingly done in two days as I needed to get back home for a doctor's appointment. The unit is working great, the roof is not leaking, no electrical problems and my renter is completely happy and comfortable. I considered this an emergency repair and he put other jobs aside to take care of this need. I was so appreciative because he was very nice and understanding.. He also gave me a break on the work because I am retired and on a fixed income.
    - Ryc V.
  • A
    Allen's Next Level Heating Cooling Refrigeration
    After performing unit diagnostics the tech replaced the condenser and ran onsite checks and tests to make sure the unit was working correctly. We were amazed at how quickly he was able to diagnose the problem, get the right parts and get it up and running as it was over 100 degrees. All work was done in a matter of hours. Representative came back to check on unit and all was working great! We are happy with response, knowledge of tech is impressive and would highly recommend him to others.
    - Ryc V.
  • C
    PRECISION AIR OF ROSWELL INC
    Laura who picks up the phone is very professional. The technician Jr. came out on the appointed time, performed the diagnosis with the help from the boss over the phone, made a temporary fix on the leaking pan, adding cooling agent, and checked the duct work, spending half of the day. He said he would get back to me on if they could fix the pan and how the house was not cooling. The charge was $106 for this and there would be no charge for the follow-up. He was professional also. His boss came out another day while I was at work and checked the duct work. No info. was left. By calling the office, I found from the lady that the duct work was supposedly too wide and they could not fix the outdated pan. I emailed the company asking the questions on repair possibility and estimates on finding the replacement pan, redoing the unit and duct work. I followed up twice on the phone. The lady ensured she would relay my message to her boss and told me they were very busy. After two weeks, there is no phone call or email back on the repair possibility or estimate. After all, the pan is still leaking and the house is not cool. Basically, the diagnosis was made, but no repair..... It is not that I do not hire them, but the other way around. . The boss could at least email me back on estimates even if they could not fix it right away, do you not agree? I chose the company based on others' review on the site.
    - Hanayo H.
  • D
    NESSELRODT HEATING & AIR COND
    You asked for detail: here goes! Paid all $4200 up front on charge card. My first mistake! They arrived timely, and Installer/Technician was intelligent and thoughtful, listening to my concerns about possible repairs to old ductwork - but nothing came of it. Ignored me though I left messages with their receptionist/scheduler also, but NO response from Boss-Owner/Estimator/John of potential new concerns. Boss, John, was not skilled in installing thermostat to wall (did NOT know how to program it for Auto, which allows easy switchover for heat/cooling in spring/fall when need both). I called Nesselrodt company, was told instruction manual was WRONG, and that it did NOT have an Auto setting. I called Honeywell and they coached me over the phone - it took 20 seconds to correct problem! Boss John had also turned off my gas, but denied it at first - later said he didn't remember. I remember! Tech understandably made a slight dust mess in a bedroom - going into old attic. I politely stopped him from cleaning it up with a giant shop vacuum - NO attachments at all for proper cleaning up and NO HEPA filter to stop debris from this job and priors from being blown throughout my home. Boss, however made a preventable mess over existing newer (7 year old) furnace when drilled thru old sheetrock to access attic for new plumbing chase and also on wall for thermostat attachment. Did NOT attempt to put cloth or his clip board over furnace vents, so old sheetrock dust went into the unit. Left mess on floor & phone bookcase when drilled the wall. Nor did they have proper vacuum to clean up either, so again, I stopped them - as did NOT want non-HEPA shop vacuum blowing their last job and this over my home interior. Trying to avoid respiratory problems as have asthma. Tried with Technician, to use my HEPA vac, but can't get into the Heater chamber with my tools either!) Requested they return with proper vacuum, but can only leave messages with polite 'employee'. In person at my home, both Bosses (brothers John and Trey) have refused to clean up furnace interior when asked to do so. Say it is not necessary. Boss, John, also capped the roof (old swamp cooler AC vent) but didn't allow Technician and me to look inside - as I'd requested - to check out concerns about my old ducting (60 years old)! Took 8 days to get a response for Boss to come back out; they missed first schedule appointment when I waited until 6:30 pm. My concern was moisture/sweat dripping into the ducting & on new copper unit during winter (from hot inside air hitting cold outside air), plus corroded metal duct adding more junk to inside air. Wanted vertical over-run capped closer to horizontal ducting to minimize both sweat and corroded air particles. (OTHER Professional installers suggested I do this!) I had to climb a ladder to discover they'd not advised me of potential problems, so I persisted! FINALLY, when both Bosses arrived on new day, they opened up roof cap to discover Boss John had double capped it - used my slide vent also and screwed it down; they said it couldn't be opened to see. However, Boss Trey offered to return next day at no charge, with my believing they would correct from inside attic. But misunderstanding ensued when they arrived next day - prepared to open from TOP-SIDE - and cap vertical duct LOWER - which in my opinion, would not solve either problem of my concerns. (Other HVAC professionals spoken with also agree with me.) As they arrived, I had just painted the new cap and rusted exposed metal with Rustoleum oil paint, (after first treating days earlier with vinegar to remove film on new galvanized metal and waiting for weather to dry out), and was getting ready to add Wet-Dry asphalt coating to that same part of my roof shingles - trying to beat a big rain storm next day - so water would NOT get into my house. I'm 62 and Nesselrodt Boss, John, did not advise me of problems now exposed on my roof when they finished taking off my swamp cooler. I had to climb the ladder after their $4200 AC job, to discover there was still more to do! Boss Trey became testy since he could not do as he'd offered day before - I reminded him the oil paint was just done and now very wet and would be 4-6 hours per the can. I suggested his going into attic as I believed he meant to do. Then he yelled at me, "Why did you wait until now to paint that cap! You had all week?" (I reminded him bad weather prevented that, plus I had doctor's appointments out of town - while waiting for them to return a phone call!) He politely said, "I'm sorry you had doctor's appointments." Then he accused me of "Not listening and just being argumentative! I also reminded Boss Trey that yesterday when taking off the insulated vent cap, but wouldn't open the slider vent/now under it - as your brother, Boss John, said it couldn't be done! All the while, Boss John has pulled up minutes prior in another van and is standing at the curb, arms crossed, and laughing, saying that NOT opening the roof cap the prior day DID NOT happen! That I'm imagining that! He's forgetting we didn't get to look into the vent - John had sealed it underneath! Boss Trey now states emphatically - what I offered to do yesterday, does NOT need to be done and I'm NOT going to do it! They both got in their respective vans, but leaving I said, almost in tears, "I'll be sure to recommend you all over town!" And this is why I'm putting this account on Angie's List. My recommendation is to NOT use Nesselrodt Heating and Cooling! The owner/Bosses behaviors are bullying, and unacceptable! It is also ageist, and no one, especially folks my age should be laughed at for asking questions, possible misunderstandings, and/or not hearing. Speak to us with respect and remember it is the customer paying their salary! I have spoken with two HVAC installers to look at my duct work and they both made it clear - YOUR CONCERNS ARE VALID! I will be paying one to have my duct work concerns corrected and won't be using Nesselrodt in the future - unless, God forbid, it is necessary warranty work and at their cost! Bottom Line: Buyer Beware if you use Nesselrodt of Roswell!
    - melanie d.
  • A
    PRECISION AIR OF ROSWELL INC
    Awesome!!!! Very curteous phone calls, nice individual to do the work, and the cost was VERY resonable. I called to get appointment and was told they would be out shortly. I was floored that they were available so quickly. Recieved call from worker that he would be here in 15 mins. Checked everything out, called boss and got estimate of job, and gave wonderful tips on a few things he saw while looking at heater. Called the boss later andfound out he could come out the NEXT day if I wanted to okay the order. Same worker showed up after calling to let me know he was ready to do the job. Fixed, replaced and cleaned up all in a timely manner. At the end of repair, cost turned out to be $50 cheaper than quote! Awesome buisness.
    - Diana A.
  • A
    Fulkerson Services Inc
    All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
    - audrey l.
  • A
    Fulkerson Services Inc
    All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
    - audrey l.
  • A
    Fulkerson Services Inc
    All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
    - audrey l.
  • A
    Redden Plumbing and Mechanical

    RPM has done all plumbing and HVAC work for us since we built our house in 1999. Excellent service.  Always professional and great to do business with.  They may not be the cheapest, but you get what you pay for.

    - Dana W.
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