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Find Top-Rated Rio Rancho Home Health Care Providers

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Home Health Care reviews in Rio Rancho

  • F
    HME Specialists LLC
    If you are in need of medical supplies do not use HME Specialists if at all possible. This company has the worst customer support. They can not get orders out in a timely manner. Have to wait weeks to get my supplies. They can not get the orders right. Always sending the wrong supplies. Today I finally received my last order which was almost 3 weeks late. When I opened the box it did not contain the sleep supplies I ordered but 2 catheters. I can understand that mistakes are made but this happens almost everytime I order something. Talking to supervisors and heads of departments does no good. Emails and phone calls to their resolution team go unanswered. My health insurance company has contracted with this company to provide supplies so I am at their mercy. It has become so bad and so detrimental to my heaIth that I am going to change my health insurance company so I can get another supplier of medical equipment.
    - Barbara C.
  • A
    Both nurses who attended my father-Michelle and the weekend nurse-were extremely compassionate. They listened well and communicated with clarity any changes to his treatment. The chaplain was always available & kind; He even stayed an hour with my dad in his last days. Everyone I spoke with was excellent!
    - Mary P.
  • A
    Despite it being a Thanksgiving holiday with staff shortages, Ambercare had a nurse and social worker provide intake
    coverage, data gathering and counseling for family, quickly. The conversations alerted us to bumps on the road ahead,
    which were very helpful.
    Ambercare staff interacted well with the staff at the rehabilitation center where the patient was as well as with the family.
    All Ambercare staff from aides that provided grooming to medical staff that monitored palliative meds, counseling staff for family, and ministers were professional and caring.
    Counseling sessions were available for family for a year after the patient's passing. I received notices of group sessions and compassionate communications through the first year of adjustment. I couldn't have asked for more.
    I almost never give an A rating, but I do for Ambercare.
    - Katherine H.
  • A
    Edgepark Medical Supplies
    I have used Edge Park Medical Supplies for almost 7 years now. They are very good and their services are great. They are ethical and if you need medical equipment, they look to make sure that your insurance pays for you and they know more than your insurance company. They worked out well for me.
    - glenn b.
  • F
    Granny NANNIES
    I received a text from my daughter while on a cruise telling me that my mother had fallen and had been on the floor for nine hours. The aid showed up, called her husband to pick Mom up off the floor. Mom was NOT taken to the hospital or checked out medically to see if anything was broken or fractured. No one was contacted. The aid left her alone again. Upon her return that same day my mother told the aid that she had fallen again.  Again she was not medically attended. The aid decided to spend the night and contacted the emergency contact at 11 pm that evening.
    I called the agency to find out why Mom wasn't taken to the hospital, why she was left alone again, and why I wasn't contacted. The response was that the aid did a great job and they tried to reach me but couldn't. when I asked what number they tried it turned out to be the wrong number !
    Thank God Mom is ok and nothing was broken. She should have received immediate medical attention and the emergency contact should have been notified immediately . The emergency contact showed up early the next morning and took care of my mother for the remainder of my trip. The agency then tried to bill me hourly for each hour the aid spent with my mother. 
     I would never use them again.
    - Jeff and Mara S.
  • A
    Right At Home Inc
    - M. Joan H.
  • F
    Apria Healthcare
    - Nels H.
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Home Health Care Providers in Rio Rancho

Companies below are listed in alphabetical order.

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