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Home Builder reviews in Rio Rancho

• A

  Advanced American Construction Inc.

  It went great! Affordable, on time, neat, clean, and very professional. The job was pretty extensive, but they came in under budget and did exactly what they promised. I would highly recommend them to others.
  - Isaura G.
• A

  Blue Door Home Inspections LLC

  On the first home we nearly purchased Jen noticed the stucco didn't look quite right ... she recommended we hire a licensed contractor, which we did. The wall looked fine to my untrained eye. We found out it was in need of repair, almost 20K. The seller balked, we walked. On our next house Jen noticed potentially serious problems in the roof (which was advertised as new): again, she recommended we hire a licensed contractor, who documented tens of thousands of dollars worth of deficits. No house will be perfect. If there is a deficit she'll find it and identify it as either trivial or serious. It's up to the customer to determine what to do with that information.
  - Gary H.
• F

  SUN MOUNTAIN CONSTRUCTION INC

        I realized today that their employees (who are building a house across the street from us) have been trespassing on our property and have been stealing water from us!  I caught someone in the act of doing that today, and he admitted that he has been doing this for several days.

  
       I believe it has most likely been going on for many months, as our water bill has increased despite my best efforts to conserve water (and I witnessed one of their employers leaving our property several months ago, though he was not carrying a 5 gallon bucket of water at the time).
  

       Our sewer charge (an exorbitant fee that is part of our bill, based on the percentage of water used) is based on our "Winter Average���.  So in addition to the water itself that these people have stolen from us -- which we have been paying for on past bills and will pay for on our next bill as well -- we will also continue to pay for their actions for the next twelve months as our sewer charge will be based not only on the water we ourselves have used, but also on the water stolen from us.
  
       When I contacted the water company today in regard to this, they told me to call the police in order to file a police report.  I called the police and was told that the theft of water constitutes larceny.  Yet when the police officer arrived at my house, he said I could fill out only a self-reported complaint and that they would not treat this as a crime, and that they would not pursue it.
  
       The water company is working with me to try to reduce the charges for our winter average, but I need to fill out a quite a bit of paperwork in order to do this.  In addition to this, I wasted more than half the day today waiting around for the police office to show up at our house.
  
       In addition to engaging in this egregious crime of larceny, they have also been trespassing on our property in order to do this.  The hose bib is located on the side of our house, quite a distance back from the road.  In addition, our hose bibs are still covered with the styrofoam covers that we placed on them for winter protection.  Today I witnessed their employee pushing the cover off to the side in order to access the water.  Not sure what crime that falls under, but I am sure there must be a name for that as well.  These are criminal acts that will go unpunished, yet I am being punished by having to fill out mounds of paperwork.

   

  
  
  
  
  
  - Gary and Rhonda K.
• B

  RAYLEE HOMES INC

  Are they incompetent? No. Do they have a good product for the money? Yes.  Are they pleasant. Very much so.  Prompt? For the most part, yes.  Would I use them again? Yes.  Just make sure if you have have special-order or custom designs, that you learn which phase these items will be implemented - so you can ask them to check to make sure they are. (i.e., plumbing changes need to be implemented before they pour the slab.)  Also, that you verify chain-of-command contact persons from the start. Also, that you understand their closing procedure from the start.  I would give them a B for internal and customer communication and quality control accountability.  If they tweak these areas, they will be a top-rated company.
  
  - Benjamin & Carol S.
• F

  RAYLEE HOMES INC

  First of all nothing was completed that was promissed by Sal during our walk through. No blinds in the bathroom as promissed. Cement repair at slider door was not repaired. Misc. was repairs and paint was not done. We still have a water flow problem to the upstairs shower. I filled out the warranty report on line as requested and called their office over 2 weeks ago and still no reply! I called in again today and left a message. It would be nice if we could use our master shower!
  
  
  
   
  
  
  
  I might add that I had Redline plumbing come out three weeks ago, they are the company that did all of the plumbing, and they wanted to charge me 600.00 to fix the problem. They told me that Raylee Homes is the only builder they work with that does not add the necessary pump needed before the homes are completed.
  
  
  
  
  
  
  
  Beware of this buidler and do your homework before you buy one of their homes.
  
  
  
  
  
  
  
  
  
  - Louis S.
• F

  SELECTIVE STYLES HOME

  First let me say������Carlos Martinez is NOT connected to
  
  Selective Styles in ANYWAY.  He is using
  
  the name fraudulently.  I contacted the
  
  owner of Selective Styles and they are very very upset at this guy. 
  
  Carlos (aka Charlie or Charles) Martinez is not a licensed contractor at all!!
  
  
  
  We hired this guy Carlos Martinez (aka Charles, Charlie) to construct a detached
  
  garage on our property.  He is a neighbor and he was needing work, so we figured it would be nice to help him out, we
  
  were having it built anyway, so why not help a fellow neighbor out.  He said he was a licensed contractor, and had
  
  a crew to help him out.  He gave us a written proposal and we accepted it.
  
   All seemed well until the 3 week project started dragging to 7 weeks.  About week 4 he had his father in law pass
  
  away and he shared how it was expensive and they were having trouble with the financial
  
  issues of it.  So out of the kindness of our hearts we paid him in full so he could bury his father in law in
  
  peace.  As far as we knew all was going well, he was a little behind but there had been weather issues around the third
  
  week.  We took that and his father in laws passing into consideration. 
  
  At week 7 we asked what the holdup was.  He stated he was having trouble finding a reliable electrician.  The foundation was done, walls erected, wire and base coat for the stucco was up, windows were put in, and some
  
  electrical.  We had started constructing cabinets inside and putting up insolation because he said all the inspections had passed
  
  and were good.  We gave him a number of a friend we knew might help.  After a brief visit by the electrician our friend called us up and alerted us that things did not seem right and the electrical wiring Carlos had put in were not good and a
  
  safety issue.  There were also no inspections posted. 
  
  We questioned Carlos and he could not produce paperwork, kept saying it was at his house in a folder he had forgotten. 
  
  We told him to go get it, he lives 3 blocks away, but he did not.  We called the city to ask about our project and inspections, we found out there were no inspections requested, done or on file.  He had pulled a permit as the home
  
  owner and he is not the owner.  We were told to stop the project immediately!! We did.  We told Carlos to leave our property and return some of our money.  He will not answer his calls from us, or pick up certified mail we have sent him with demands of reimbursement.  We will have to take him to court and see how much money we can get back at this point. 
  
  Now we have to finish our garage at an extra expense.    
  
  Do not hire this man for anything; I would not trust him to even pull weeds.  
  
  He is a liar and has one hard luck story after another and a fast talker, a
  
  real con artist!!
  
  He is a short Hispanic, pudgy man; drives a white Ford F350 pickup, with a double
  
  door utility trailer.  He also owns a small white car he sometimes drives to give estimates.    Always smiles and very agreeable with you, talks fast and he is never at fault for anything.  He will even try and convince you the stories you heard were lies and that is not him. 
  
  
  
  
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  - Sylvia R.
• A

  Streamline Builders & Framing

  This is the second time we have used Streamline to do an addition on our house.  David and his crew were always there when they said they were going to be; were very concerned that the job was being completed the exact way we liked it; cleaned up after themselves.  David kept us advised as to progress of the job and routinely consulted with us concerning any issues or problems that arose during the remodel.  We would highly recommend Streamline Builders and David Romero for any home construction needs.
  - Diane W.
• D

  Advance Concept Construction

  Bless their hearts. These guys got in way over their heads. The project manager, Kurt, will promise the moon and make you believe it. Unfortunately, much of his equipment is in need of repair and with the exception of his electricians, his people lack the experience to deliver. His big selling point is having licensed HVAC, plumbing, electrical, and other people all working for him so no subcontractors to worry about. Great theory I bought into it. So how could things be such a mess? Well I finally realized that my daughter was "licensed" to drive a car but that didn't mean she was qualified to drive professionally without supervision.

  Licensed Plumber - Ran 1/2" flex water line through the ceiling instead of hard lining through the foundation or walls. Forgot to put the outdoor spigot in until after I reminded him. Sink drain leaking onto brand new vanity. Catching drips in a pan for now, will hire plumber to repair.

  Concrete - Fail. Total disaster! wish I could post pics for ya. Foundation slab was poured in freezing temp and covered with tarps and dirt, followed by lumber and rocks. The lumber and rocks along with boot prints left large divots as deep as 2 inches and raised nearly as high next to the divots. While they did put lot of effort trying to correct this, it is still not level. The poured patio is horrible. Crooked wavy lines, unfinished edges, slopped concrete dried on existing concrete and of course cracks within a week beyond what would be considered "normal. Not to mention the paint stains from where they attempted to paint the patio ceiling.

   Roof - Fail. Did not have professional roofer so they used whoever was available. Failed final inspection but they did come back and make corrections.

  Construction - Fail. Comedy of errors. Like watching an episode of keystone cops. Truss snapped in half during installation. No communications between team members. Window placed in wrong location. Truss hit with BobCat tractor bucket. Holes drilled thru walls by mistake. Pallet of OSB lumber dropped on block wall. Chain link gate destroyed during truss delivery which they bent back enough to make closable and called it good. I could go on and on

  Communication with customer - fail. These guys lied every chance they got. In fact I once commented to them that they had blown so much smoke up my rear that I had to schedule a colonoscopy.  

  Electrical - excellent. Professional.
  

  Stucco - excellent. Even though half way through the job I had to front I had to front the stucco sub-contractor thousands of dollars to finish the job because he didn't trust the contractor to pay him. Heck at one point Kurt emailed me to ask for an advance because he couldn't make payroll. I happily advanced him 20k to keep people working. I pretty much kicked them off the sight toward the end because I thought they were doing more damage than good.  I'm not saying that you shouldn't hire them, but I would speak personally with recent clients. It is my understanding that my case was similar to other recent jobs. Just hear say from the crew. (none of which seemed happy with their boss. Again I believe this job was more than they could handle and hopefully was a wake up call for them to reconsider what they are getting into. I wish them well in the future.
  

  Share on Band of Neighbors:

  Yes

   

  
  
  - KERRY S.
• F

  SANDIA BUILDERS LLC

  Leak in RV storage building.  Many cracks and pulling away of the stucco on huge portion of the block fencing and some on the house.  No wire was used under the stucco.  
  Concrete driveway has huge cracks all over it .Heaven only knows what will show up next.  This home was NEW!!  Very poor cabinet planning and construction.  We had to pay another cabinet builder to put shelving in the kitchen cabinets as some cabinets had NO shelving. .  We are still getting bills from one of the contractors that Sandia Builders did not pay. We're having problems with the instant hot water pump. No insulation between bathroom wall and living room.  You can hear the toilet flushing.  Pieces of tile are falling off the roof.  Electrical wiring was too small to ad a heating fan in the bathrooms.  There are just too many problems to list!!
  
  
  - Anita M.
• A

  SPAM'S CONSTRUCTION CO

  Jim Spam arrived on time to review the work that was needed and provide an estimate. We walked the exterior of my home and Jim gave suggestions as to what he felt needed to be done. He pointed out areas where trim could be repaired and areas that would need to be replaced. He recommended using a "border" panel on the bottom of the home where the original siding was deteriorating. He provided a time frame but was careful to remind me this job would be "weather dependent" and he would wait for a week of clear dry weather before beginning. The power washing he did was amazing and made a tremendous difference. It was a great way to prepare the house before painting. Jim informed me that the power washing would leave the siding wet for a while and he would not paint until it was thoroughly dry so the paint would be evenly applied to totally dry siding. Jim was very conscientious to paint when there was no precipitation predicted which I greatly appreciated. Jim provided excellent suggestions for the actual color selections and painted large sections for me to see the color at different times of the day and night. He also was able to convince me not to use white trim and I will be forever grateful for that suggestion!! Jim moved my rocks away from my home so he could paint under the "rock line" and then moved the rock back. He did everything he said he would do and more. As he was painting he repaired every panel or piece of siding that he saw, he took such excellent care and has left my home in such a much better condition than when he started. He did a great job, no other way to say it!
  
  - Helen V.