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Window Replacement reviews in Hobbs

  • F
    Dreamstyle Remodeling
    I contacted Renewal by Anderson (RBA) via their online contact form to schedule a free consultation, approximately the first week of April 2017. They called me back to schedule the consulation, which was Saturday, April 8, 2017, with their sales representative, Mark. We signed a contract and wrote a check for $10,441 for them to install 6 windows for our home. We were told that we had a 3-day grace period to cancel, which I did on Monday, April 10. I asked Mark if I needed to contact my bank to stop the check. He said no, because they would just mail the check back. So I transferred the money back to our savings account. Thursday, April 13, RBA called to schedule a date for installation and cashed the check, causing a negative account balance and bank fees of $35. So I transferred the money back to our checking account to cover the costs. I talked to Kellie, who stated that she would mail a refund check on Friday, April 14. I called back that morning and she assured me that she mailed the refund check, and to expect it Monday or Tuesday the following week. However, the refund check never arrived. I called and left messages Tuesday, Wednesday, Thursday, and Friday, but no one returned my calls. On Monday, April 24, I finally talked to a woman, who stated that she was in charge of mailing the refund checks and that she had mailed the refund check on Friday, April 21, and to expect it by Tuesday - if it didn't arrive by then, I was to call back. I called back Tuesday and left a message, because it didn't arrive, but no one returned my call. Today is Wednesday, April 26, and the refund check still has not arrived. I just called and left a message again, but expect no one to return my call again. I just want this nightmare to end with a refund of $10,441 for services I cancelled before they cashed the check! 1) They should've abided by their word and never cashed the check after we cancelled the contract. 2) They should've abided by their word and mailed a refund check. 3) They should've returned messages and resolved the issue. Update: 1 month later and still no refund check. They take messages but do not return my calls. I have reported them to the Better Business Bureau of New Mexico. If this is not resolved soon, hiring a lawyer is the next step.
    - Katrina F.
  • C
    Sun City Builders Inc
    They were very slow.  It took them a very long time.  They didn’t give any bid.  They just wanted us to pay them what we thought was worth which I didn’t like.  Nothing really stood out.  The work was incomplete.  It was not the best price.
    - Padgett A.
  • A
    Regency Home Remodeling

    We bought a house that needed work inside and out.�� We have called Bruce at Regency for all of our major and minor work and they have never disappointed us.�� The craftsman that Bruce uses are some of the best I have seen, with their pride of work and attention to detail.�� They show up when they say they will and try hard not to disrupt your day to day life and always do a great job on clean up.

    We have more work planned in the future and will always call Bruce at Regency.�� He is positive and upbeat and knows what quality is and expects it from his craftsman and suppliers.

    - Bill H.
  • A
    American Remodeling Inc
    Arrived early, product was as expected, service took one day, they cleaned up, and hauled off all materials. Adam, the salesman, was very professional and we liked that we have 5 years to finish the ready of our windows at the same price. With the installation of the energy efficient windows our electric bill had come down and or house has been much cooler/warmer since!
    - Maria L.
  • F
    Southwest Siding Windows-Doors
    It was a disaster from the beginning. I was quoted a price for and paid for heavy duty materials, cement slab to be pour sloping away from the house.
    Carport was built with standard materials.
    Cement was attempted to pour level. It drained UNDER the carport and stayed there.
    The cement man and company representative were both told before the pour it was wrong and they did it anyways.
    After several calls and complaints and final call to owner, they came out and attempted a quick fix, with horrible results.
    They continuously delayed, put off and flat refused to fix it or take my calls.
    Finally found out they had not permitted the job and was able to get the state inspectors to come in, they had them redo the cement.
    Took me a year and a half to get a lousy job fixed and it was still a lousy job.
    PLEASE DO NOT BE TAKEN IN BY THIS COMPANY. STATE INSPECTORS TOLD ME THIS IS NOT THE FIRST FOR THESE PEOPLE.
    - Arnold S.
  • F
    Southwest Siding Windows-Doors
    I would hope we have nothing more to do with Steve Cox DBA Southwest Siding.  The work he performed was sloppy and unprofessional at the very best.  The house his 'crew' re-roofed' is next door to ours and belonged to my deceased grandmother.  My mother have been working day and night trying to get it ready to sell. The interior is looking great although Mr. Cox comes along and totally ruins the roof.  The shingles were paper thin (not even close to the weight that came offthe house).  Mr. Cox assured me that all three tab shingles were rated the same.  Well, I had already done my homework and this too was a lie by Mr. Cox.  Everything that was mentioned to him on the completion of the roof, he seemed to have some excuse which were all lies.  I am quite sure after we contacted the city building inspector he changed his tune, with the city, but not with us.  At this time he is un willing to make things right on the roof in order to keep a customer.  With him it is all about making money....and only the crooked way!  I have searched the State of NM Construction Industries Division with his license # and shows NOT FOUND.  HUMM wonder if that means he operates without a license.
    - Kay M.
  • F
    Lowe's Home Improvement
    unknown
    - Kay M.
  • F
    Lowe's Home Improvement
    .
    - Kay M.
  • A
    Southwest Siding Windows-Doors
    unknown
    - Gail B.
  • F
    Southwest Siding Windows-Doors
    AWFUL
    - Sara L.
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Window Replacement Installers in Hobbs

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