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Door Installation reviews in Grants

  • C
    Elkins Enterprises LLC
    First , I apologize for taking this length of time to answer . I hope it is received in time to be helpful .
    I always find it disappointing to learn that someone hired for a job is satisfied to just do the absolutely barest minimum
    required . E.G., after ripping out gate from stucco fence ,no effort made at any kind of patchwork . So we were left with large
    gaping holes to admire. When painting walls , trim , etc., some paint is bound to inadvertently smear where it doesn't
    belong . We ended up with many such places. Uncleaned.
    Since the reason we bought this house was to care for my Mother at a place roughly equidistant between her Doctors
    and our home , some things were unnoticed while she was alive .
    But , apparently there was a need to follow them step by step to make sure that the obvious ( clean up your mess ,pick up
    your cigarette butts, wipe off unwanted paint, patch up holes you made or saw- at Least, for God's sake, ASK ABOUT IT !!! )
    Oh, wait ! I forgot ! Silly me. Cleaning up your lunch mess and cig butts was not specified in writing in the work order/ contract !
    You liked that ?--- You'll LOVE this . About a week after they finished, the garbage disposal starts these awful noises and
    leaking water all under the sink. I called and asked would they take it out and stop the leaking. and quot;Sure and quot; .
    Finally, success after three trips.
    I could have (and would have ), only I expected something more and quot;Professional and quot;. I got a bill for another $200. , for about 30
    minutes actual work . A few days later , I found the garbage disposal in the GARAGE !

    Addendum - 12/29/2013 ---- I do not recall whether anyone phoned to check on our satisfaction .
    I do know that no one in a supervisory capacity came to assess their employees' quality of work .

    All this does not add up to and quot; repeat business and quot; . ( The contract was drawn up by and quot;ourand quot; and quot; Seller's and Buyer's Realtor and quot; - long known to my Mother - and Elkins) . Yes, I should have been more cautious . I hope You will be .
    Often , it can be little things -courtesies / extras / an attitude of caring - that bring someone to mind for repeat business .
    Thank You ,

    - Michael P.
  • A
    Elkins Enterprises LLC
    The cost for the roof was rather expensive, and it was over $2000. The other was about $600. The first time I just called them by chance because I had leaking water in my bedroom, and I needed to have somebody. They were the first ones I called that were able to come out, but I have had them back and continued to have them back because I like the work they do. They tell me when they are going to be here, and they tell me when they can't be here. The boss comes by after every job and checks to see how the job was done. They are just thorough and nice people, and I feel very secure having them in the house. I acknowledge that I probably pay them a little more than I might somebody else, but they do a good job and do the job right. I will use them again in the future.
    - Judith A.
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Door Installers in Grants

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