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Eye Care reviews in Gallup

  • F
    Eye Associates-New Mexico
    He said it was optical migraine and to just wait and it would go away. After about one week of waiting, I contacted him again because I was still having issues. Three weeks later I called another location and when I visited them they determined it was a detached retina. I had to have five surgeries, and I still ended up with lost vision mostly due to the delay in treatment. I would go back to this office, but I would not see Dr. Chaing again.
    - Carolyn E.
  • A
    Nizhoni Vision Center
    I recently moved to Gallup and needed to find a new eye doctor. A friend recommended the Nizhoni Vision Center and I was not disappointed. When I initially called to set up an appointment, the receptionist told me it might take a month to actually get in to see the doctor (apparently, a lot of people know this is a good place to go!). She did, however, offer to put me on a waiting list in case there were any appointment cancellations. That was great - two days later I was in.
    Dr. D'Orazio, the optometrist, was professional, helpful, and very friendly. I had a great visit/experience.

    - Matt M.
  • F
    Graves, Dr. Paul W.
    While the eye exam went well the glasses I bought would let the lenses fall out unexpectedly. After this happened several times and I scratched the lenses I took my glasses in to get fixed. The gal in the office who deals with the clients and sells the frames was very rude and short. She did not want the store to be responsible for the frames or the lenses so she ignored the issue with the frames and tried to use my warranty to replace the lenses. Since this was not any fault of my own I did not want my warranty used. They were responsible for the glasses and lenses because of the faulty frames. Dr, Graves did try to put bigger screws in the frames but it did not work and my lens fell out and I stepped on it and broke it.. They refused to do anything other than use my warranty for their responsibility.  They told the insurance company to have me bring the glasses back in and they would take care of it. When my friend dropped them off for me Dr. Graves wife spoke very harshly to him and used curse words in reference to me. My friend who owns a business next door to them told her not to "shoot the messenger". I never did get it worked out and lost both the insurance money and the added money I spent for upgraded lenses. I will never go back again.
    - Mark M.
  • F
    Graves, Dr. Paul W.
    Do not ever go to this Optometrist Paul Graves or Vision Clinic! Their prices are outrageous and they have little selections to choose from. Management is currently being investigated by HMA Insurance as they have escalated prices for eye examinations for $130 when the average is $60. They have also included claims for lenses and glasses that were not received which is a ploy to keep customers coming back as they do not issue cash refunds, but instead store credits with erroneous fees to reduce what they actually owe you. The lack of professionalism by Business Manager/Owner Leslie Graves is more appalling as she is insensitive and unwilling to meet customer satisfaction. There are other optometrists in the Gallup area that have the professionalism to meet your eye care needs.
    - Carrie M.
  • A
    Family Eye Care and Childrens Eye Center of NM
    .
    - Katie G.
  • A
    Graves, Dr. Paul W.
    unknown
    - Paul G.
  • A
    Family Eye Care and Childrens Eye Center of NM
    unknown
    - Katie G.
  • A
    Eye Associates of New Mexico
    unknown
    - Elaine M.
  • A
    Nizhoni Vision Center
    .
    - Judy S.
  • A
    Nizhoni Vision Center
    unknown
    - Judy S.
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Eye Doctors in Gallup

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