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Cleaning reviews in Farmington

  • A
    CHEM-DRY

    My wife contacted ChemDry after several other so-called "cleaners" basically blew her off, most likely because what we needed was a relatively small job -- a living room rug needed to be cleaned, mainly because of accumulated grime over a couple years, plus one minor dog accident.  ChemDry's M.O. is to clean things like rugs, upholstery, etc. on-site.  My wife called on June 9 and made an appointment for the following day.

    The next day, a company rep called about an hour and a half in advance of the scheduled appointment time just to confirm.  The two young service men (Cory and Sam) showed up EXACTLY on time.  They were pleasant and professional -- and got right to work.  They told me about the company's minimum charge, and asked if we might have another rug or two that needed cleaning, so that we'd get maximum "bang for our buck" -- and that resulted in a small bedroom rug, plus a hallway runner getting cleaned as well.  That kind of forthright honesty is the chief reason this outfit scored an "A" rating just about across the board.

    I asked about my wife's concern that cleaning the big rug on-site might damage her wood floor, but the reps assured me that would not happen -- and it didn't.  All three rugs were steam-cleaned inside 30 minutes.

    The person who first took my wife's initial call at ChemDry had actually quoted her a slightly higher price.  Had Cory and Sam not been honest enough to make the correction when they got here, we wouldn't have known the difference.  Before I retired, I was in sales a long time; and I KNOW those are the kinds of nice touches that WIN customers, KEEP customers... and get business referrals!  Therefore, not only would I not hesitate to call ChemDry again; I would also unhesitatingly recommend them to others...a thing I'm very, very careful about.


    - William M.
  • A
    SPOTLESS SOLUTIONS
    provider arrived on time, was very professional and personable, and did a fantastic job.  the carpet looked great, and the 15 year-old recliner looked new after cleaning.  also, the provider gave detailed instructions on cleaning of another upholstered chair that could not be cleaned with water; very knowledgeable.  i would definitely recommend this provider.
    - Deann M.
  • A
    SPOTLESS SOLUTIONS
    We've used them several times, and it's always a good experience.  They are very meticulous in their work and are more than happy to pay close attention to any problem areas that I ask them to treat.  Furthermore, they do good work for very fair prices.
    - Andy M.
  • A
    Fish Window Cleaning
    The job went very well: arrived on time for estimate the day before and on time to do the work.
    They were very friendly and polite; worked very h****** problem areas; were very careful while inside wearing booties, etc.
    The job took nearly twice the time mentioned at estimate visit and they stayed with the price quoted.  I appreciated that although their day must have been running behind, the owner took his time while instructing me how to inspect the work.  I have never used a window-cleaning service.  What a nice experience!


    - Donna G.
  • A
    SPOTLESS SOLUTIONS
    This is the second time that I've used the company, and the service was good as usual.  The technician that came out was friendly and personable and did a thorough cleaning.  Considering the scope of the work, I feel as though we paid a good price.
    - Matt C.
  • A
    SPOTLESS SOLUTIONS
    I liked that they offered pick-up and delivery service and that they did the cleaning at their shop which meant no mess at my house.  What's more is that they actually called me to let me know that they would like to do some additional work on the rugs in order to remove some lingering pet odors.  Ultimately, they did a great job for a fair price.
    - Corrine A.
  • A
    SPOTLESS SOLUTIONS
    the two team members who arrived were polite, helpful, and worked really hard to get everything clean.   When they weren't satisfied with how it looked they took the rugs back to the shop to finish the job there, and then delivered them 2 days later.  I would highly recommend this business.
    - Stephen C.
  • A
    SPOTLESS SOLUTIONS
    They have been cleaning our carpets for many years now.  They ALWAYS do a great job!  Even in the busiest of times of year, they have been able to work us into their schedule, and at Christmas time with my whole family coming to stay, I really appreciate it!  They arrive on time, and are very professional.  When asked I always recommend Spotless Solutions for carpet and upholstery cleaning.  
    - Robyn H.
  • A
    SPOTLESS SOLUTIONS
    The 2 young gentlemen were very professional, informed us of what they were doing, asked if we had questions and went right to work.  They also informed us that they were available any time if we had carpet stain issues.
    - Cathy A.
  • A
    SPOTLESS SOLUTIONS
    The experience has been fine. They are a little pricey and it is expensive for them to move furniture.  However, they are efficient and quick. They show up when they say they will.  The carpet looks great and dried quickly. They are good about treating any animal spots. We have used them about three times. Overall, their service is great.
    - Don A.
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Cleaners in Farmington

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