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Septic Tank Cleaning reviews in Cedar Crest

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  • More than the pumping alone, I really needed to understand my existing system. I called Atlas after hours and they talked with me for about a half hour answering the many questions I had. They were very professional and knowledgeable over the phone and I was able to schedule service for the next day. George called me an hour before the scheduled time to let me know he could meet me at the house earlier, which was great for me. George was very professional in person. He was able to quickly determine what kind of system I had and he took a great deal of time to make sure I understood the many components of the system. He made quick work of the pumping/filter cleaning and identified areas which needed preventative maintenance. His attentiveness and detailed explanation of his assessment gave me confidence and trust in Atlas. I highly recommend Atlas and George.
    - Jessica S.
  • AAA quickly made room in their schedule for a service visit.
    Hector was punctual and knowledgeable.  He quickly determined what the problem was, and corrected it.
    We plan to call AAA in the future for any septic system issues we may have.
    - James E.
  • York's estimate came in the lowest when we needed to install a new septic system about 5 years ago.  We paid for a service contract where they were supposed to come out and inspect the system every 6 months.  We suspected that they weren't actually coming out because the ground was never disturbed.  From then on we insisted on making appointments when we could be home, and this became very difficult.  Calls were not returned, and it usually took weeks for appointments to be made.  Late last summer we began noticing an odor and called for service.  Again, it took forever to have someone come out, and we (and the neighborhood) were living with the smell the whole time.  York finally stated that the system had shifted because of a buildup of grease.  I don't cook (ever), so the only culprit could be our bar soap, which had shea butter as an ingredient.  I couldn't believe this could be the case, and I never saw the layer of grease, but we were at York's mercy.  The tank manufacturer had gone out of business, but I researched the brand on-line, and tracked down one of it's representatives.  He stated that it was an excellent tank with few problems.  The representative couldn't believe that grease could have shifted the tank in solid ground.  Another septic company came out at my request, and also seemed skeptical about grease being able to be the culprit.  York finally came out with a backhoe, dug up the whole area, and reset the tanks.  They left a big mess, including scraping the bark off of a precious tree.  I received a bill for almost $1000.00, and since Michael knew we were putting the house on the market he demanded payment in less than 2 weeks or he stated that he would put a lien on the property. 

    I would never use this company again, and recommended another company to the new owner for any future problems.

    - Gail G.
  • Excellent. Very friendly and knowledgeable. They arrived early and inspected and cleaned our tank. They offered great advice and were extremely pleasant. I highly recommend them.
    - John T.
  • Mike Cook is a great guy.  He's honest, punctual, and very thorough.  We have used him for septic issues throughout the years, and he's always done a great job.
    - Gail G.
  • unknown
    - phoenix s.
  • to pay an extra $100 for the emergency.
    - Faith Z.
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Septic Tank Services in Cedar Crest

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