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Reliant Capitol

Founded 1984 • Angie's List since September 2010

B Rated | 26 Reviews

Description

Additional contact name - John Currier. Additional phone - (623) 388-8899....

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Verified Reviews

A few reviews for this pro…

D

RATED

03/10/2019

I strongly caution anyone considering Reliant Capitol as a contractor for home improvements. My wife suffers from Alzheimer’s and we needed to replace a shower with one that included safety bars and a removable shower head. The salesman assured me the work could be done quickly (start in 1 to 2 months) and that installation was a two day process. After 4 months of no word from Reliant Capitol I st...

DESCRIPTION OF WORK
Shower Installation

CATEGORY bathroom & kitchen remodeling,sunrooms

D

RATED

05/09/2017

A few months later I contacted Reliant because after one winter, the windows were drafty, filled up with water when it rains, and dust/dirt blow in. In spite of my several complaints, including to the Better Business Bureau, which got me no where, Reliant has not lived up their "lifetime" guarantee. They don't return calls. Customer service says, "I will have a manager call you back." That NEVER h...

DESCRIPTION OF WORK
I ordered 4 custom replacement windows for my home. The installation went ok and the windows look nice.

CATEGORY windows

SERVICE PROVIDER RESPONSE

Although we take this complaint seriously, we are surprised by the nature of it. In particular, we have no record of any of our windows ever leaking water. The work completed date of 5/9/15 does not match our records which indicate our last order contact in 2012. In addition, we have no record of any service calls from this customer recently at our local office in Albuquerque. We will contact this...
C

RATED

05/09/2015

If you go with Reliant Capitol expect to get a form of Jekyll and Hyde performance from them.  Perhaps the most important thing is the quality of their windows and installation.  With this there are no complaints, the quality of the windows and installation are outstanding.  They truly are excellent windows built for the NM climate.  We've had them for a few months now and they do indeed make a bi...

DESCRIPTION OF WORK
Reliant Capitol installed 8 windows in our house, all in our bedrooms and master bathroom. 

CATEGORY windows,sunrooms

SERVICE PROVIDER RESPONSE

Although we are pleased with this customers satisfaction with our product and installation, we regret their specific negative experience with the service for the replacement piece of glass. This mistake should not have occurred. It is clear by the expressive nature of their complaint that the slow to respond service process was upsetting for them. This we take seriously.To prevent such issues in t...
C

RATED

07/19/2014

did not use them,  we used Glass-rite instead, also they have called numerous times, but never leave a message.  If you have to solicite for sales then maybe your price and quality are not worth it.

DESCRIPTION OF WORK
they came and measured our windows, 23 total.   Did not like quality or style of window, salesman was overly friendly , estimate was $10,000 over company we used.   Did not use them.  

CATEGORY windows,sunrooms

SERVICE PROVIDER RESPONSE

Apparently this review was posted about two and a half years after a sales consultation with this customer based on the dates referenced in the review. We take all revues seriously but, would like to make the following points. Although customer perceptions are to be taken seriously they are subjective in nature. It is extremely rare that the quality of our products is questioned. Our customer feed...
B

RATED

04/06/2014

Install went well, but it took forever to get them to come out. I had to call the install coordinator repeatedly.  Product came in and sat for about a month before I called install coordinator.

DESCRIPTION OF WORK
Install window and sliding glass door

CATEGORY windows,sunrooms

Services Offered

Manufacturer of high quality replacement windows and sliding doors. Applicator of replacement swing doors, patio covers, vinyl siding and trim, stucco repair and coating and cabinet refacing with counter tops and bath conversions.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes